Verbatim Solutions Reviews 175

Just a simple great transaction

I've used Verbatim twice now, once for a couple of interpretation projects and once for a straight transcription.

Price: They seem about average for transcription, but for interpretation, they are the BOMB. I had two videos of interviews we had done through two interpreters at a time. (Three languages. It was a mess.) Verbatim was over $100 cheaper than the service we normally use. The other service counted transcribing the interview as a separate service, but not Verbatim!

Service: For two of these projects, we had security concerns, so Verbatim signed a non-disclosure agreement before I sent them the video for a quote. However, they thought the request for a quote was me giving them the job (I still don't understand how this happened, even re-reading the emails). I was very surprised to find the finished transcripts in my inbox--and what could I do at that point except pay them? The experience has made me a little jumpy.

Product: They do a nice job transcribing. I can't speak to interpreting, or else I wouldn't need them! Overall, I'm satisfied, but I do wish they had time stamps on their transcripts so I would I know where to go back to in a recording if I wanted to hear the person actually say it.

I've done work with Verbatim Solutions for about a year now and they are great. They are very efficient with getting back on how long a job will take, and when it's an emergency job, they get back to you promptly.
I'm giving this rating a 4 star instead of 5 because the beginning though, I had some problems though with the person that I corresponded with (he no longer with Verbatim), he would be late with the translations or overlook a job I sent and I would have to email constantly to remind him. But now I correspond with Rossanne and she's great. She confirms when she gets my emails and let's me know when the job will be done. I wish I could have corresponded with Rossanne at the beginning, if I did this rating would be 5 stars.

Quick service, but we've noticed a good number of errors in back-translations that needed to be corrected.

Every time I send them a project, I know I will get it back very quickly. I work on tight deadlines and they always deliver.

Verbatim
Solutions provides the most professional translation services with expertise, efficiency and a friendly, supportive manner. The perfect choice for anyone needing such services.

Verbatim could not have been more helpful. I needed a variety of documents translated quickly, and they were done within hours. This helped me get my visa application submitted within days. Thank you, Robyn and the Verbatim Team!

I was referred to Verbatim Solutions by a co-worker and needed files translated quickly. Verbatim responded professionally and met everyone of my needs. Would highly recommend and will likely be going back for more business.

Verbatim provides a quality translation in a time efficient manner. They are able to do quick turnarounds and always respond quickly to emails.

Excellent customer service, accurate translations, hassle free and reasonable rates.

super quick response and turnaround

We have used Verbatim Solutions exclusively since 2010, they are fast, professional, and provide high quality accurate translations. I can't recommend them enough.

We rarely need translation service, but when we do, we need work that will stand up to legal scrutiny. We were very pleased with the work provided by Verbatim Solutions and will use there services again when we have the need for translation services.

I need a document translated from Dutch to English, and also notarized.
Received it back within not even 24 hours.

Way impressed with this great company!!

I have used Verbatim Solutions on a couple of occasions now. They are always pleasant and prompt! It is a pleasure working with this company, and I will continue to do so. I highly recommend them to anyone!

Everyone I worked with was pleasant, professional and timely. Very good experience!

They are very attentive to detail and very responsive and helpful.

Verbatim was great--just what we needed: a fast, accurate turnaround.

We have been sporadically creating documents over a period of several weeks. As one gets created, I send it to Robyn, and she has been able to get it translated on a very short turnaround schedule! The turnaround time, accuracy and quality of the documents is much appreciated!

very knowledgable and quick service