Vertex Surveys Reviews 

143
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Got a phone call ahead of time on the day of the survey explaining the time of expected arrival, and then again 1 hour before arriving. Explained where he needed to be & why, and what reiterat... Toon meer

Beoordeeld met 5 van de 5 sterren

Stephen was highly professional and very thorough. He was friendly and clearly knew his subject very well indeed. I would not hesitate to recommend him and Vertex

Beoordeeld met 5 van de 5 sterren

Surveyor arrived on time and started straight away with a drone to get optimum view of the property. Very respectful of the property and worked quickly and efficiently. He was able to have a quick dis... Toon meer

Beoordeeld met 5 van de 5 sterren

The Surveyor turned up early. He Introduced himself and explained what he was doing during his visit . Then he got on with the survey measuring up the house and asking me questions about its fabric an... Toon meer

Bedrijfsgegevens

  1. Surveyor
  2. ook in
  3. Ingenieursbureau
  4. Milieuadviseur
  5. Woninginspecteur
  6. Zonne-energie aannemer
  7. Zonne-energiebedrijf

Geschreven door het bedrijf

Vertex Renewable Surveys Ltd is an independent, survey-only renewable energy assessment company based in Doncaster, South Yorkshire, serving installers and homeowners across the UK. We do one thing: we survey. We don't sell heat pumps, solar panels, batteries or heat loss calculations as part of an install package — which means our reports are genuinely independent. Our customers get the evidence they need to make a decision, not a sales pitch dressed up as a survey. Every job we take on produces a Vertex pack: photos, measurements, room-by-room heat loss calculations (MIS3005-D aligned), cylinder and pipework assessments, noise and siting checks, and a written report delivered through our secure portal — usually the same week as the site visit. For installer companies, we work as an outsourced survey team. Same-week turnaround, fixed per-pack pricing, consistent pack structure across every job, and no competing commercial interest in the install outcome. For homeowners, we provide a one-off independent survey they can share with any installer they choose. We cover England, Wales, Scotland and Northern Ireland, with a home base in Yorkshire. Every survey is carried out by an experienced assessor. Every pack is built on our in-house Plumbline pack engine so you know what you're getting, every time. Independent. Evidence-led. Survey-only.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

143 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(143)

143 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Communication and service all 100%

Communication and service all 100%. Polite and professional approach to the work and all completed in around 1hr 40mins. Very clean and tidy and happy with the service. Happy to recommend.

2 september 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you for your recommendation. We’re glad you were happy with the communication, professional service and care taken to leave everything clean and tidy. Your feedback means a lot.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Surveyor was very helpful in answering…

Surveyor was very helpful in answering questions whilst he was trying to do his job . Highly recommended.

2 september 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Wayne. We’re pleased your surveyor took the time to answer your questions and that you would recommend us. We really appreciate your review.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Steve was friendly and informative…

Steve was friendly and informative during his survey visit answering my questions immediately and even offering help with how best to run a heat pump during the months when it’s not so sunny.
Thanks to his input I’m confident of the next steps and know who to ask if I have any further questions.

1 september 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Wayne. It’s great to hear Steve’s explanations and advice helped you feel confident about the next steps. We’re glad you found the visit useful, and you’re welcome to contact us with any further survey questions.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, professional and friendly service.

28 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you for your lovely feedback. We’re pleased you enjoyed our friendly and professional service.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

House Survey

Ste, you are a top man. You don't meet a lot of people like him these days. Thanks for the survey and honest reviews.

27 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Brian. We’re glad you appreciated Ste’s approach and honest feedback during your survey. Your kind words mean a lot.

The Vertex Surveys team

Beoordeeld met 4 van de 5 sterren

All good & efficient & friendly

All good & efficient & friendly

25 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Richard. We’re pleased everything went smoothly and you found the service friendly and efficient.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Polite and respectful able to answer…

Polite and respectful able to answer all our questions.. prompt response open and honest

26 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Lesley. We’re glad your questions were answered openly and promptly, and that you felt treated with courtesy and respect. We appreciate your review.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Steve

Steve, the surveyor was very friendly, polite and respectful of my property. He carried out the survey efficiently and was happy to answer any questions.

26 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Liz. We’re pleased Steve carried out your survey efficiently and with care for your property. It’s great to hear he was helpful with your questions too.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Professional and helpful visit

Stephen was covering for another surveyor who was unable to make it at short notice. He called in advance to apologise, explained the situation and gave us a new ETA. He arrived on time and proceeded to do the survey efficiently and professionally. A very nice guy, he explained exactly what he was going to do and where his visit fit within the overall process. He also answered lots of our questions. He was polite at all times and couldn't have been more helpful. A very positive experience

26 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Helen. We appreciate your understanding of the change in surveyor. We’re glad Stephen kept you informed, arrived at the revised time and explained both the survey and the next steps clearly. It’s lovely to hear the visit was such a positive experience.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Very friendly service

Very friendly service, highly recommend

24 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Craig. We’re delighted you found the service friendly and would recommend us. Your support is much appreciated.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Professional and polite

Professional manner, polite, kept me informed of what he was doing. Answered questions asked with patience.

20 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Kaly. We’re pleased your surveyor kept you informed and took the time to answer your questions patiently. We appreciate your kind feedback.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Steve was great very polite explaining…

Steve was great very polite explaining everything he was doing and very respectful of my property while working through.

20 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Kevin. We’re glad Steve explained the survey clearly and treated your property with care and respect throughout. We really appreciate your review.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Steves an asset

Steve was great, chatty friendly and really puts you at ease.
He got on with what he needed to and we went about our evening while he did what was needed and was extremely professional and considerate throughout. Kept me updated on arrival times, also explaining the process we can expect from what he was doing on the survey and after.
He's honestly an asset to you guys.

19 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Kirsty. It’s lovely to hear Steve put you at ease, kept you updated and completed the survey considerately while you got on with your evening. We really appreciate your kind words about his professionalism.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Excellent Experience

Steve was a friendly, chatty man who explained what he was going to do and took time to answer our questions. He arrived promptly and removed his shoes before entering the house. Before he left he told us what would happen next.

19 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, David. We’re pleased Steve arrived promptly, treated your home with respect and explained what to expect next. We’re glad you had such a positive survey experience.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Prompt @ Polite

Prompt, polite, no problems with accessing any areas. Really simple and great service - thank you.

19 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Jane. We’re glad the visit was prompt, polite and straightforward. It’s great to hear you were happy with the service.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Friendly and professional

Polite, friendly and professional. Called ahead to provide ETA. Explained what he needed to do and worked efficiently.

18 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you for your review. We’re pleased the advance call, clear explanations and efficient work made your survey a good experience.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Very professional

Steve was a lovely chatty young man who was very professional but also prepared to go above and beyond for me learning I had only recently come out of hospital😊, he was an absolute gem and I would highly recommend him and the company to anyone.

18 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Paula. We’re so pleased Steve’s kindness and willingness to help made a difference. Your lovely words and recommendation of both Steve and Vertex Surveys are much appreciated.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Steven just completed our solar panel…

Steven just completed our solar panel survey. What a great ambassador for the company, really polite and professional and was able to accommodate our survey last minute due to a colleague having a vehicle breakdown. Would highly recommend, looking forward to seeing the results. Thanks again Steven, hope you get back in decent time tonight!

17 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Richard. We appreciate your understanding of the last-minute change and are glad Steven could carry out your solar survey. It’s great to hear his polite and professional approach made such a positive impression.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Steve arrived promptly and was very…

Steve arrived promptly and was very friendly and professional throughout the survey. He is very knowledgeable and explained the process clearly and what happens next. The whole survey was quickly done and completed in 45mins.

17 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Tony. We’re pleased Steve made the survey efficient and informative, with clear explanations of the process and next steps. We appreciate you sharing your experience.

The Vertex Surveys team

Beoordeeld met 5 van de 5 sterren

Surveyor was professional

Surveyor was professional, thorough, polite and punctual, communicated really well and I couldn't expect more. Thanks!

17 augustus 2026
Review zonder uitnodiging
Logo Vertex Surveys

Antwoord van Vertex Surveys

Thank you, Richard. We’re delighted you were happy with your surveyor’s thoroughness, punctuality and communication. Your feedback is much appreciated.

The Vertex Surveys team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer