Fantastic service right from the first initial query email!! Cannot fault the experience at all and very please with the vehicle so far Big thanks to Matthew Griffiths who I dealt with
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bryon made us feel incredibly important and valued, he listened to our requirements for our new car and was so helpful and reassuring every step of the way. Thank you so much..
Bedrijf heeft geantwoord
They were very helpful and friendly (not many places like that nowadays). Had a few minor teething problems but when I called up they were extremely helpful. Buying a car wasn’t stressful I didn’t fe... Toon meer
Bedrijf heeft geantwoord
The personal service received from Josh was excellent being polite with no hard sell. He had excellent knowledge of the Audi cars and variations between the models and we enjoyed the whole experience.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Automaterialenwinkel
- Autoreparatie en -onderhoud
- Motorvoertuighandelaar
- Verkoper van tweedehands auto's
Over Vertu Motors - Audi Hereford
Geschreven door het bedrijf
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contactgegevens
Legion Way, Roman Road, HR1 1LN, Hereford, Herefordshire, Verenigd Koninkrijk
- 0344 659 6341
4,9
Uitstekend
144 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First Audi
Charlotte listened to my requirements and did me a very good deal on an A3. Very professional and timely service. I have always had a VW and moving from the brand was a big decision, however I am not disappointed. I love my A3!
11 april 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Hi there,
Thank you for your lovely feedback. We're really pleased to hear that Charlotte listened carefully to your requirements and was able to offer you a great deal on your A3. It’s wonderful to know you received such professional and timely service. Moving from VW is definitely a big decision, so we’re delighted that you’re not disappointed and that you love your new A3.
Your comments are truly appreciated.
Kind regards
Dawn
Excellent service from josh the sales…
Excellent service from josh the sales person.
23 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Good afternoon
Thank you for taking the time to leave your feedback. It’s great to hear that you received excellent service from Josh — he’ll be really pleased to know his support made a positive impact.
Kind regards,
Dean
I had a great time with Allan Tonner he…
I had a great time with Allan Tonner he answered every question I asked and explained everything about my new car he deserves a 10/10
23 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Thank you for taking the time to share your feedback. We're delighted to hear that Freya was able to support you throughout your purchase and that you enjoyed the experience. We hope you love your new T-Roc and wish you many happy miles ahead.
Kind regards,
Matthew
Great service from Josh in vertu audi…
Great service from Josh in vertu audi Hereford - thank you
24 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Thank you for your kind review. We’re delighted to hear that you received great service from Josh at Vertu Audi Hereford. Your feedback is truly appreciated, and we’re pleased he was able to support you so well.
If you need anything further, we’re always here to help.
Kind regards,
Matthew
Charlotte at Audi Hereford
Charlotte was our Audi member that we dealt with throughout the process of purchasing our Q4. Very professional and spent a good deal of time looking at the options best for us. She kept us up-to-date with information via telephone and email and nothing was too much trouble .
Excellent service .
21 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Hi Sally,
Thank you so much for your wonderful 5‑star review! We’re delighted to hear that Charlotte supported you so professionally throughout the purchase of your Q4. It’s great to know she took the time to explore all the options that would suit you best and kept you fully updated via both phone and email.
Your kind words about her communication and dedication mean a lot — Charlotte will be thrilled to know that nothing was too much trouble and that you received excellent service from start to finish.
Thank you again for taking the time to share your experience. We hope you enjoy every mile in your new Audi Q4!
Kind regards,
Liza.
My experience with Audi Hereford Excellent
My experience with Audi Hereford was absolutely brilliant from my initial contact to driving my Audi off your forecourt. Your salesperson Byron Pilkington is highly professional and courteous and made my whole Audi experience memorable
20 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Hi Jane,
Thank you so much for your wonderful 5‑star review! We’re absolutely delighted to hear that your experience with Audi Hereford was brilliant from start to finish. It’s fantastic to know that from your very first contact right through to driving your new Audi off the forecourt, everything was smooth, enjoyable, and memorable.
Byron will be thrilled to read your kind words. His professionalism and courteous approach are qualities we value enormously, and it’s great to hear he made such a positive impact on your Audi experience.
Thank you again for taking the time to share your feedback — it truly means a lot to the whole team. We hope you enjoy every mile in your new Audi!
Kind regards,
Liza.
The experience we had at Vertu in Hereford was perfect
The experience we had at Vertu in Hereford and especially with Josh was fantastic. There was no pressure from anyone and the service we received from everyone was perfect. WE cannot recommend them highly enough.
13 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Thank you, Chris, for taking the time to leave this fantastic 5‑star review.
We’re delighted to hear that your experience at Vertu Audi Hereford — and especially with Josh — was so positive. It’s wonderful to know you felt no pressure at any stage and that the service you received from the whole team was perfect. Your high recommendation truly means a great deal to us.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Liza
No faff
No faff, straightforwards process, handled the transaction well.
13 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Hi there,
Thank you for your feedback. We're really pleased to hear that the process was straightforward with no fuss, and that the transaction was handled well. Your comments are truly appreciated.
Kind regards
Dawn
Very professional and extremely…
Very professional and extremely knowledgeable about my new Q5. Seamless exchange. Special mention to Rhys Davis who dealt with me.
14 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Hi Matt,
Thank you for your excellent 5-star review. We're delighted to hear that your exchange was seamless and that you found the team professional and extremely knowledgeable about your new Q5.
A special thank you for highlighting Rhys — he’ll be thrilled to know he made such a positive impact on your experience.
We truly appreciate you taking the time to share your feedback and hope you enjoy every moment with your new Audi.
Kind regards,
Liza
Professional courteous and competent. …
Staff at this dealership are well motivated, knowledgeable and thoughtful in the way that they deal with you. Professional and courteous they made our purchase flow with ease and confidence. Unreservedly recommended!
13 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Thank you for your wonderful review. It’s great to hear that our team’s professionalism, knowledge and thoughtful approach made your purchase experience smooth and confidence‑inspiring. We’re delighted the service left such a strong impression, and we truly appreciate your recommendation.
Many thanks,
Chloe
Vertu Hereford dealership. Great team
Third vehicle we've brought from Vertu Hereford.
The sales person Felix is so brilliant to deal with, very knowledgeable and helpful. His manager Jack is also very good and between them they ensured that we had all the facts we needed throughout the purchasing process.
Felix has also supported us after each purchase if any issues arise which is very refreshing.
12 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Good afternoon Ms Kendrick,
Thank you for your wonderful review. It’s fantastic to hear that this is your third vehicle from Vertu Hereford — your continued trust really does mean a lot.
I’m really pleased that Felix made the experience so positive once again. Your comments about his knowledge, helpful approach and continued support after each purchase are brilliant, and truly highlight the level of service he aims to give. It’s also great to hear that Jack played an important part in ensuring you had everything you needed throughout the process.
Thank you for taking the time to share your experience — it’s greatly appreciated.
Kind regards,
Dean
The staff are really friendly and…
The staff are really friendly and knowledgeable.
11 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Good morning Greg,
Thank you for sharing your feedback. It’s great to hear you found the team friendly and knowledgeable during your visit — that combination really does make such a difference to the overall experience.
If there’s ever anything more we can help with, we’re always here.
Kind regards,
Dean
I felt very looked after by all the…
I felt very looked after by all the staff
11 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Good morning Tony,
Thank you for sharing your feedback. It’s great to hear you felt well looked after by everyone during your visit — that sense of care and support really is at the heart of a good experience.
If there’s ever anything more we can help with, we’re always here.
Kind regards,
Dean
Amazing Experience from Start to Finish
I had a fantastic experience with Vert Motors, thanks to Charlotte. From start to finish she was absolutely amazing. She was friendly, professional, and incredibly helpful throughout the whole process.
Charlotte took the time to explain everything clearly, answered all my questions, and made sure I felt confident and comfortable every step of the way. Nothing ever felt rushed and her customer service was genuinely outstanding.
I wouldn’t hesitate to recommend Vert Motors to anyone, and if you get the chance to be served by Charlotte you’re in very good hands. Thank you again for such brilliant service!
10 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Good morning Alex,
Thank you for taking the time to share such a fantastic review. It’s wonderful to hear how well Charlotte looked after you throughout the whole process. Her friendly, professional approach and the care she takes in explaining everything clearly really do make a difference, and she’ll be delighted to know her support helped you feel confident at every step.
I’m really pleased nothing felt rushed and that her customer service stood out so strongly — that’s exactly the kind of experience we aim to deliver. Your recommendation means a great deal, and it’s lovely to know you felt in such good hands.
Thank you again for the kind words, and we hope you enjoy every mile in your new car.
Kind regards,
Dean
Great customer service
Throughout the process of choosing and buying our new car, the staff at Vertu motors have been extremely helpful and knowledgeable.
Any queries we had were quickly answered and we had a follow up phone call to make sure we were satisfied with our purchase.
1 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Thank you for taking the time to share your experience. We’re delighted to hear that the team at Vertu Motors were so helpful and knowledgeable throughout your car‑buying journey. It’s great to know your questions were answered quickly and that the follow‑up call helped ensure you were fully satisfied with your purchase.
Your feedback is much appreciated.
Kind regards,
Matthew
Great saleaman
Peter was patient, knowledgable and a credit to the company . Thank you
20 februari 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Thank you for your kind feedback. We're delighted to hear that Peter provided patient, knowledgeable service and made such a positive impression. He is indeed a great asset to the team, and we’ll be sure to pass on your thanks.
Kind regards,
Matthew
Julian has been very informative and…
Julian has been very informative and helpful all through the process
3 maart 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Hi Mrs Price,
Thank you for taking the time to leave us a 5‑star review. We're delighted to hear that Julian has been informative and helpful throughout the entire process. Your kind feedback is truly appreciated, and we’re pleased you had such a positive experience with the team at Audi Hereford.
Kind regards,
Liza
Excellent service
Excellent service, Peter was very helpful , knowledgeable and found us a perfect vehicle .
17 februari 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Hi Heather,
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that you received excellent service and that Peter was able to help you find the perfect vehicle. Your kind feedback means a great deal to the team at Vertu Audi Hereford.
We really appreciate you taking the time to share your experience.
Kind regards,
Liza
This company went well above my expectations
This company went well above my expectations a perfect sale a very professional attitude and still nothing was a problem, Byron was exceptional
20 februari 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Good afternoon,
Thank you for your review. I’m really pleased to hear that your experience exceeded expectations and that everything felt professional, straightforward, and completely hassle‑free. It’s great to know that nothing was ever too much trouble throughout the process.
Byron will be delighted to hear your feedback — being described as exceptional really does mean a lot.
Kind regards,
Dean
The whole experience from exchanging my…
The whole experience from exchanging my old car into our new car was very professional and just as easy as driving an automatic !!. Excellent service all round from our sales representative India .
20 februari 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Good morning,
Thank you for sharing your feedback. I’m really pleased to hear that exchanging your old car for your new one was such a smooth and professional experience — just as easy as driving an automatic certainly says it all!
It’s great to know that India looked after you throughout and delivered excellent service from start to finish.
Kind regards,
Dean
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.