I have been using Vertu at Boston for more than 20 yrs. Their customer service service is superb. All staff are friendly and helpful and keep in contact and make you feel part of their family
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Lees wat reviewers zeggen
The whole sales team were fantastic from our initial contact right through to collecting the car They answered all our queries and questions and were always professional and friendly all the tim... Toon meer
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Thomas Harris helped to sort everything fantastically from start to finish. A very happy experience and thanks to Toms friendly and professional advice I managed to get my new Honda Jazz - my d... Toon meer
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Typical main dealer experience, nice showroom and friendly staff. However they were not forthcoming re the history of the car I was buying, implying they had looked after the car when in fact it was o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Automaterialenwinkel
- Autoreparatie en -onderhoud
- Motorvoertuighandelaar
- Verkoper van tweedehands auto's
Over Vertu Motors - Honda Boston
Geschreven door het bedrijf
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contactgegevens
Marsh Lane, PE21 7QS, Boston, Lincolnshire, Verenigd Koninkrijk
- 0330 042 3955
4,8
Uitstekend
85 reviews
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Boston Honda for superb service
I have been using Vertu at Boston for more than 20 yrs. Their customer service service is superb. All staff are friendly and helpful and keep in contact and make you feel part of their family
28 augustus 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Thank you for your wonderful review.
We are delighted to hear that you have been part of the Vertu Boston family for more than 20 years. Your continued loyalty and trust mean a great deal to us, and we truly appreciate your ongoing support.
It's fantastic to know that our team's friendly, helpful, and caring approach has consistently provided the superb customer service you expect. We pride ourselves on building lasting relationships with our customers, so it's especially pleasing to hear that you feel like part of the family.
Thank you for choosing Vertu Boston over the years. We look forward to continuing to support you for many more to come.
Kind regards,
Keith
Excellent
Can't fault the staff. Always friendly. Make sure you know everything you need to about your car. Been to other places, but always end up coming back.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
The sales team were fantastic.
The whole sales team were fantastic from our initial contact right through to collecting the car
They answered all our queries and questions and were always professional and friendly all the time
Would definitely recommend them.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Thank you for your wonderful review. We're delighted to hear that the sales team provided such a positive experience from your first enquiry through to collecting your car. It's great to know that all your questions were answered and that the team's professionalism and friendliness made a lasting impression.
We really appreciate your recommendation and hope you enjoy your new car. Please don't hesitate to get in touch if we can help with anything in the future.
Many thanks,
Chlo
⭐⭐⭐⭐⭐ Excellent Service at Vertu Motors Honda Boston
I had an excellent experience with my car service at Vertu Motors Honda Boston. The service was very professional, efficient and well organized. The whole team was friendly, helpful and professional throughout.
A special thank you to Martina Swain, Service Advisor, for her excellent customer service and support. She was very helpful and kept me informed throughout the process.
Very happy with the service and would definitely recommend Vertu Honda Boston. ⭐⭐⭐⭐⭐
1 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Good afternoon Naveed,
Thank you for your excellent review. We're delighted to hear that you had such a positive experience with your vehicle service at Honda Boston and that everything was professional, efficient, and well organised from start to finish.
It's especially great to hear that Martina provided excellent customer service, kept you updated throughout the process, and was on hand to support you every step of the way. Your kind comments will mean a lot to her.
We're very pleased that you were so happy with the service you received and appreciate your recommendation of Honda Boston.
Kind regards,
Dean
Excellent service from start to finish…
Excellent service from start to finish from Sophia and Kieran
7 augustus 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Thank you for your wonderful feedback. We're delighted to hear Sophia and Kieran provided excellent service from start to finish. We really appreciate your comments.
Many thanks,
Chloe
Thomas Harris helped to sort everything…
Thomas Harris helped to sort everything fantastically from start to finish.
A very happy experience and thanks to Toms friendly and professional advice I managed to get my new Honda Jazz - my dream car.
Thank you to everyone from Vertu and the Boston Honda dealership
The bouquet of flowers was a wonderful surprise.
28 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Good morning Cynthia,
Thank you for your wonderful feedback, it’s fantastic to hear Thomas provided such friendly and professional support from start to finish. We’re delighted he helped you find your dream car and made the whole experience such a happy one. We're also pleased the flowers were a lovely surprise.
Kind regards,
Dean
Friendly helpful staff
Friendly helpful staff, helped when I needed to link my phone, air con. Nothing was too much trouble. Sofia was very knowledgeable and could not help enough.
7 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Thank you for sharing your experience. It’s lovely to hear how friendly and helpful the team were, and that Sofia’s knowledge and support made everything easy — even down to linking your phone and sorting the air con. Nothing being too much trouble really shows the level of care you received.
Many thanks,
Chloe
Vertu easy to deal with good part…
Vertu easy to deal with good part exchange deal. Staff explained everything and easily.
16 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Hi Kim,
Thank you for your fantastic 5-star review!
We’re delighted to hear you found the team at Vertu Honda Boston easy to deal with and that you were pleased with your part exchange. It’s great to know everything was explained clearly, making the process straightforward and enjoyable.
We really appreciate your kind feedback and hope you enjoy your new car.
Kind regards,
Kerry
Humans before AI
It's always the human contact at Boston that reassures me. This time it was Kieran, Lauren and as always my best pal Katie on reception.
14 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Thank you so much for your kind words! We are so happy to hear that Kieran, Lauren & Katie were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Vertu Boston
Helpful, informative and vehicle just as described! Chris Pratt and his colleagues were both friendly and communicative...All good from start to finish.......10 out of 10 !!!
7 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
2nd new car from this supplier
A great experience from start to finish. Nothing too much trouble to make my experience of buying 2nd car from this supplier. Sophia was excellent in aspects of buying my car.
30 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Thank you so much for your kind words! We are so happy to hear that Sophia was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Excellent service from Charlotte
Excellent service from Charlotte. All done and dusted in 3 days. At the age of 83, having never driven an automatic previously I found it so easy.
30 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Thank you for your fantastic feedback. We’re delighted to hear that Charlotte provided excellent service and made the whole process so quick and smooth.
It’s especially great to know you felt comfortable and confident driving your new automatic—enjoy every mile!
Kind regards,
Matthew
Very helpfull staff
Very helpfull staff. Explain everything lovely surroundings couldn't do any more
19 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Hi Stephen,
Thank you for your fantastic 5-star review!
We’re delighted to hear you found the team so helpful and that everything was explained clearly in such a welcoming environment.
We really appreciate your kind feedback and hope to welcome you back to Vertu Honda Boston again soon.
Kind regards,
Kerry
Great service from Vertu Boston Honda
We have just bought a car from Vertu Boston Honda and were really pleased with the service we received from Chris P. As we were unable to travel to view the car, Chris sent us a video and discussed everything with us over the phone. It was a very smooth transaction. We have only had the car for 4 days, but he has already called twice to check if we had any further queries and to ensure we were still happy with our purchase, which we are!
3 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Hi Funmi,
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you had such a positive experience with Chris and the team at Vertu Honda Boston. It’s great that Chris was able to support you remotely with a video and thorough communication—making the process smooth and convenient for you is exactly what we aim for.
I’m especially pleased to hear about the follow-up calls after your purchase. Ensuring our customers feel confident and happy even after they’ve driven away is incredibly important to us.
We really appreciate you choosing Vertu Motors and hope you continue to enjoy your new car. If you need anything at all, please don’t hesitate to get in touch.
Kind regards,
Liza
Been a customer at Boston Honda for…
Been a customer at Boston Honda for many years, and wouldn’t go anywhere else, the overall service is outstanding, from all the teams.
Staff are friendly and very welcoming, and always go above and beyond to ensure that we have the right car for our needs.
Tom (car sales) always looks after us, and has helped for me and the wider
family chose the right car - we alone have 3 cars from Boston Honda on our drive, along with 2 cars for both parents (5 cars from the same dealership says a lot!)
Mr Foster
28 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Good morning Mr Foster,
Thank you for your wonderful review. It’s fantastic to hear you’ve been a loyal customer for many years and continue to receive such outstanding service from the whole team. Having so many cars in the family from the same dealership really does say it all.
We’re especially pleased that Tom has consistently supported you in finding the right vehicles for your needs — your continued trust and recommendation mean a great deal.
Kind regards,
Dean
I’ve just collected my second Honda…
I’ve just collected my second Honda from Boston Honda and once again the whole experience has been brilliant. We normally deal with Tom, but as he was taking a well‑deserved break, Estelle looked after us — and she was absolutely fantastic.
Estelle supported us throughout the entire process, kept everything clear and stress‑free, and made sure we were well looked after from start to finish. Her customer service was exceptional and a real credit to Honda.
I absolutely love my new car, and the handover was smooth, friendly, and really enjoyable. Boston Honda has always treated us incredibly well, and it’s clear they truly know and value their customers — which is exactly why people stay loyal to Honda.
A big thank you to Estelle and the whole team.
30 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Thank you so much for your brilliant review. We’re delighted to hear your second experience with Boston Honda was just as positive. Estelle will be thrilled to know her support and clear communication made everything smooth and enjoyable. We’re so pleased you love your new Honda and truly appreciate your continued loyalty.
Many thanks,
Chloe
Great service and friendly staff …
Made us welcome as soon as we walked in the showroom. Couldn't have asked for more. The service desk just happen to be the first people we meet but soon got us introduced to the very helpful people in sales. A week later we took delivery of our new CR-V. I can thoroughly recommend Boston Honda great people and great service.
21 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Thank you for your lovely review. I’m so pleased you felt welcomed and well looked after throughout your visit, and it’s great to hear you’re enjoying your new CR‑V. Your recommendation means a lot to us.
Many thanks,
Chloe
Exceptional service i.
22 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Great sales pitch
I have to say the service I got from Charlotte the sales lady was very good. I even told her manager that she was great. However having the time for a closer look at the car I am very disappointed with the valet I had to point out on collection dirt around the rear armrests and when home I could see the car had not really been valeted I could have done better myself. Not all the bents and scratches have been done in fact I cannot see why we had to wait over a week for the car. But to be fair they did fit new tyres and did a service.
19 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Hi Gary
Thank you for taking the time to share your feedback. We're really pleased to hear that Charlotte provided such a very good experience during the sales process — it’s great to know you felt she did such a fantastic job and that you even shared this with her manager.
However, we’re sorry to hear about your disappointment with the valeting and vehicle preparation on collection. We completely understand how frustrating that must have been, especially after waiting over a week. Your comments regarding the cleanliness and the condition not meeting expectations are taken seriously, as we aim to ensure every vehicle is presented to a high standard on handover.
We do appreciate your understanding regarding the new tyres and service carried out, and it’s good to hear these aspects were delivered as expected. That said, your overall experience on collection should have matched the high level of service you received earlier, so we will be sure to pass your feedback on to the team for review and improvement.
Thank you again for your honest and balanced review — it really helps us continue to improve.
Kind regards
Dawn
P
I was very impressed pressed with the…
I was very impressed pressed with the service I got when buying the car the sales lady Charlotte was fantastic and I told her manager so. How ever I am not so impressed with there valet service I could have cleaned the car better.
19 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Boston
Hi Gary
Thank you for taking the time to leave us a review. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref TPGC2105 Kind regards, Dawn
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