Had to have some work done on my old car in preparation to move it on. Emma on reception was very helpful with this, and the work was done quickly and efficiently. Ajay suggested a car he felt would... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Had to have some work done on my old car in preparation to move it on. Emma on reception was very helpful with this, and the work was done quickly and efficiently. Ajay suggested a car he felt would... Toon meer
Bedrijf heeft geantwoord
Shaun at Vertu dealt with the sale from start to finish, he was superb no pressure tactics, just showed us the vehicle and basically left us to it. No hassling just a laid back friendly approach. Top... Toon meer
Bedrijf heeft geantwoord
Great company to deal with, would highly recommend. Ajay was a pleasure to deal with, knowledgeable and highly professional throughout. Thanks so much, so happy with my VW T-ROC.
Bedrijf heeft geantwoord
The service and welcome at the dealership is very good at all times. They are happy to help with information or sort out any problems. The reception staff in Service are friendly and helpful. In Sales... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Thorne Road, DN2 5DX, Doncaster, South Yorkshire, Verenigd Koninkrijk
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service all staff are polite and friendly a very nice experience looking around the showroom and forecourt without being hassled

Antwoord van Vertu Motors - Honda Doncaster
Great company to deal with, would highly recommend. Ajay was a pleasure to deal with, knowledgeable and highly professional throughout. Thanks so much, so happy with my VW T-ROC.

Antwoord van Vertu Motors - Honda Doncaster
Shaun at Vertu dealt with the sale from start to finish, he was superb no pressure tactics, just showed us the vehicle and basically left us to it. No hassling just a laid back friendly approach. Top marks. I would highly recommend Vertu at Doncaster a great company. 👍👍👍

Antwoord van Vertu Motors - Honda Doncaster
Had to have some work done on my old car in preparation to move it on. Emma on reception was very helpful with this, and the work was done quickly and efficiently.
Ajay suggested a car he felt would be suitable for me, and arranged a viewing and test drive of new car. The service was personalised and friendly.
I liked the added touch of having my car under a cover when I went in to pick it up. Ajay invited me to pull the cover off and took photos for us.

Antwoord van Vertu Motors - Honda Doncaster
The service and welcome at the dealership is very good at all times. They are happy to help with information or sort out any problems. The reception staff in Service are friendly and helpful. In Sales we have usually dealt with Ajay who is very helpful too.

Antwoord van Vertu Motors - Honda Doncaster
After having an excellent experience with repairs/maintenance a couple of weeks ago, and with my MOT due soon, I decided to book my car back here for its MOT.
The booking experience through the website was again top notch. This time the courtesy car was available for the date I wanted, so I decided to give it a try — as I'm on the other side of Doncaster, I had used a taxi last time. The courtesy car turned out to be a cheaper and more convenient option.
Getting the courtesy car was easy. Emma sent over the documentation to sign. The policy wasn't a huge amount of text, so it didn't take long to read through the terms and sign. She asked if I had driven an automatic before, which I hadn't. She kindly arranged for her service manager (I didn't catch his name, but he was a nice bloke) to walk me through it, and he was very patient as I got to grips with it.
The car itself was really nice — a 2023 Honda HR-V Elegance Hybrid. Though not explicitly stated on the website, those with an automatic-only licence can still use the courtesy car, as it is an automatic. It was much nicer than my own car! Easy to drive, and even though it was bigger than mine, it has sensors and cameras to help with parking, so the size wasn't an issue.
I'll definitely use this service again and would recommend the courtesy car, as it allowed me to carry on with my day without interruption.

Antwoord van Vertu Motors - Honda Doncaster
Great experience from the very start, Charlie Eddy was so helpful, friendly , knowledgeable and polite , a credit to the company. All the staff made you feel welcome and valued , rare these days.

Antwoord van Vertu Motors - Honda Doncaster
Very professional, courteous, understanding team. They are very happy to help. They make you feel important and not just an ordinary customer.

Antwoord van Vertu Motors - Honda Doncaster
Lucas was very helpful, engaged with us and wasn't over pushy

Antwoord van Vertu Motors - Honda Doncaster
Joe Glover (Sales Exec) looked after me from first walking into the showroom to view the HRV to handing the car, over to me on Friday, he was so friendly and helpful, kept me up to date, through out the process, very quick to get back to my emails, explained everything to me throughout, would definitely recommend purchasing a car Joe (5 out of 5) and Vertu Honda.

Antwoord van Vertu Motors - Honda Doncaster
Very helpful answered all my questions very pleased with purchase

Antwoord van Vertu Motors - Honda Doncaster
I just bought a used Honda Z-RV from Vertu Honda Doncaster. What a great experience. Their prices are very competitive but their service and attention to detail are second to none. They don’t give you the hard sell , they don’t need to! Just great cars, good prices and a very helpful attitude. They just want to make the deal work.
My salesmen Shaun was so helpful and nothing was too much trouble.
I spent 3 hours in the dealership waiting for funds to arrive from my bank and just watched what was going on. They are a happy team from Mike the manager, the salesmen, the receptionist, the accounts team and the car valet. They take a pride in helping customers.
I shall return! Chris Melbourne

Antwoord van Vertu Motors - Honda Doncaster
Amazing customer service! Staff are all friendly and kind!

Antwoord van Vertu Motors - Honda Doncaster
Everyone that I dealt with was friendly and did what they could to help.
Initially, I spoke to Sean, who sent me a video of the car.
Most of my dealings were with Jindy Sansoa (who is a sales manager).
He answered all my questions and sent over information that I asked for .
Joe picked me up from the train station, as I had travelled from Wolverhampton.
When I got there, I also had a lot of dealings with Lukas.
I have to say that my experience at the Doncaster branch was really good and I would recommend them to anyone.
Just incase you are wondering, this is a genuine review and I have not been influenced in anyway.

Antwoord van Vertu Motors - Honda Doncaster
Bought a car for my daughter. We live in Northants but well worth the trip to Doncaster. Eddy looked after us not just on the day but through the whole process weeks before we picked it up. He kept me up to with what was going on and went the extra mile for us. Eddy is a genuine likeable guy who made the experience all the more positive. Added bonus bumping into coach loads of York City fans on the way to Rochdale. Congratulations to them bet they had a few in the way home.

Antwoord van Vertu Motors - Honda Doncaster
I had an excellent experience purchasing my car and I would especially like to highlight the outstanding service provided by Lukas.
From the very beginning, Lukas was extremely helpful and professional. He answered every query I had promptly and thoroughly. On the occasions where he didn’t immediately know the answer, he always took the time to find out and came back to me quickly with clear information. His communication and honesty throughout the process were greatly appreciated.
I travelled to Doncaster by train to collect the car, and Lukas went above and beyond by kindly picking me up on his way to work in his own car. This was not something he was obligated to do, but it made a huge difference and really demonstrated his commitment to providing great customer service.
The entire experience was smooth, professional, and very positive from start to finish. Lukas is a real asset to the company and I believe his efforts and dedication should certainly be recognised by management.
Thank you again for such a great experience.

Antwoord van Vertu Motors - Honda Doncaster
Very helpful answered all questions we had in greater detail and made us feel very comfortable will always be a customer there now

Antwoord van Vertu Motors - Honda Doncaster
Very professional approach, explained everything well

Antwoord van Vertu Motors - Honda Doncaster
I recently bought a used BMW from Vertu Doncaster and what a great experience, from going to look at the car to the handover it was such a pleasurable experience, I dealt with Ajay who was outstanding in his no pressure approach and wonderful manner, the attention to detail in the preparation of the vehicle was superb and if I could give them 10 stars I would. Thank you to all the staff I'm loving the car.

Antwoord van Vertu Motors - Honda Doncaster
I can’t praise Vertu Honda Doncaster highly enough. Following a complicated process Shaun went above and beyond to secure our beautiful car. The professionalism of everyone involved was second to none with a very smooth journey through all the complex admin.
10/10 thank you !!

Antwoord van Vertu Motors - Honda Doncaster
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.