Vertu Motors - Honda Newcastle Reviews 

101
TrustScore 4.5 uit 5

4,7

Scotswood Road, NE4 7DF Newcastle upon Tyne, Tyne and Wear, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We were guided through the process by John Walker. He explained all aspects of the new car, gave us a good price on the old car and did most of the paperwork for us. We are very grateful for his assis... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Another fantastic and very happy visit to Honda Newcastle ! As always every member of staff were very warm and welcoming as well as being 100% professional. A special mention to Chad Ridley who wen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very friendly efficient service from Calvin made the process of buying my new car effort less , I would recommend giving him a call if you are thinking about changing your vehicle.

Beoordeeld met 5 van de 5 sterren

Really good experience recently at Vertu Honda Newcastle. After identifying the car the sales process was without hassle and took only 10 days to exchange. Fourth family car purchased through Vertu, t... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - Honda Newcastle

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • Scotswood Road, NE4 7DF, Newcastle upon Tyne, Tyne and Wear, Verenigd Koninkrijk

  • 0344 659 9343

4,7

Uitstekend

TrustScore 4.5 uit 5

101 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(101)

12.567 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good people at Honda

Good people at Honda. The salesman was knowledgeable and acted professionally. The managers, at all levels, are helpful and readily available. Problems are discussed and addressed. They keep you in the loop and don’t hide things from you. Great experience!

3 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Honda Newcastle

Antwoord van Vertu Motors - Honda Newcastle

Thank you for your great review. We're delighted to hear you had such a positive experience at Honda. It’s wonderful to know your salesman was knowledgeable and professional, and that the managers were helpful, open, and readily available throughout. We’re pleased that any issues were discussed openly and addressed, keeping you fully informed along the way. We really appreciate your feedback.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Excellent experience when buying a car.

I have just purchased a Honda Civic from Vertu Honda Newcastle. I must say that the quality of the service I received from first calling in to look at the car to actually buying and taking delivery of it was absolutely outstanding.
Everyone that I dealt with was extremely helpful, professional, friendly and in no way pushy at all.
The car was really well prepared on hand over day, I have been very impressed.

2 maart 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Honda Newcastle

Hi Stephen,
Thank you so much for your outstanding 5‑star review! We’re absolutely delighted to hear that your experience at Vertu Honda Newcastle was exceptional from your very first visit right through to taking delivery of your Honda Civic.
It’s wonderful to know that you found the team helpful, professional, friendly and never pushy — that’s exactly the experience we strive to deliver. We’re also really pleased that your car was so well prepared for handover and that the whole process left such a positive impression.
Thank you again for taking the time to share such detailed and thoughtful feedback. It means a great deal to the whole team.
Kind regards,
Liza

Beoordeeld met 5 van de 5 sterren

Dealing with Marc Rutherford in…

Dealing with Marc Rutherford in commercial couldn’t have been more straight forward and easy. Cheeky face to face meeting . 10/10 for honesty and professionalism. Fantastic.

1 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Honda Newcastle

Antwoord van Vertu Motors - Honda Newcastle

Hi Stuart,
Thank you so much for your brilliant 5‑star review! We’re delighted to hear that Marc made the whole process straightforward and easy for you. It’s fantastic to know you appreciated his honesty, professionalism — he’ll be thrilled with your feedback!
We truly appreciate you taking the time to share your experience with Vertu Honda Newcastle.
Kind regards,
Liza

Beoordeeld met 5 van de 5 sterren

Staff knowledgeable and…

Staff knowledgeable and attentive,impressed by level of care taken.

13 februari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Honda Newcastle

Antwoord van Vertu Motors - Honda Newcastle

Thank you so much for your lovely feedback. We’re delighted to hear that our team’s knowledge and attentiveness made a positive impression. It means a great deal to know the care we take is felt and appreciated.
Many thanks,
Chloe

Beoordeeld met 5 van de 5 sterren

Exceptional

Exceptional. Anthony was brilliant from start to finish. When my order was delayed he worked a miracle!
Will certainly be back next time I want a Honda! Thanks to all the staff.

13 februari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Honda Newcastle

Antwoord van Vertu Motors - Honda Newcastle

Hi Karis
Thank you for your exceptional feedback. We're delighted to hear that Anthony was brilliant from start to finish, and that he went above and beyond to resolve the delay with your order — we're so pleased he was able to work a miracle for you!
It’s wonderful to know you’d return to us for your next Honda, and your appreciation for the whole team means a great deal.
Kind regards
Dawn

Beoordeeld met 5 van de 5 sterren

Michael

We came for a test drive on a used Honda and came away with a “New Honda Cossstar” All the staff were very friendly and warm towards us.
There was no pressure in buying a Honda, but our thanks goes to Natalee and Jack for all their advice and knowledge and helping us with the decision on buying our new Honda!
We have bought a few Honda cars in the past from Honda Newcastle and will be back when my wife needs an upgrade.

31 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Honda Newcastle

Antwoord van Vertu Motors - Honda Newcastle

Thank you for sharing your experience with us. We’re delighted to hear that what began as a test drive led to you choosing a new Honda Crosstar. It’s wonderful to know that you found the team welcoming and that the process felt relaxed and pressure‑free.
Natalee and Jack will be so pleased to hear your kind words — their advice and knowledge are exactly what we aim to deliver for every customer. We truly appreciate your continued loyalty to Honda Newcastle, and it’s great to know we’ll be seeing you again when it’s time for your wife’s upgrade.
Enjoy every moment with your new Honda.
Kind regards,
Chloe

Beoordeeld met 5 van de 5 sterren

Honda Newcastle review

Friendly knowledgeable staff to answer any questions about the car and the administration process (Mark and Dan)
Cheers.
Love the auto parking

6 februari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Honda Newcastle

Thank you for your kind words. We're delighted to hear that you found our team friendly and knowledgeable — Mark and Dan will be thrilled to know they made a positive impression. It’s great that you’re enjoying the auto‑parking feature too; it’s a favourite for many of our customers.
Kind regards,
Chloe

Beoordeeld met 5 van de 5 sterren

I recently bought a Honda CR-V from…

I recently bought a Honda CR-V from Honda Newcastle and had a great experience. Jack looked after me and even picked me up from the train station as I travelled from London.
The car was exactly as described and the test drive went perfectly. Jack answered all my questions and addressed any concerns, making the process easy and stress-free.
I drove the car from Newcastle to London with no issues at all. Overall, a first-class experience and I’d highly recommend Jack and Honda Newcastle.

31 januari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Honda Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

My recent car purchase at Honda…

My recent car purchase at Honda Newcastle was very straightforward, thanks to sales staff Anthony, Dan, and Natalee, who were very friendly,helpful, professional and obliging.

7 januari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Honda Newcastle

Thank you so much for your kind words! We are so happy to hear that Anthony, Dan & Natalee were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Beoordeeld met 5 van de 5 sterren

First class service

Mark at Vertu Motors went out of his way to find me the vehicle of my choice.
First class service.

20 januari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Honda Newcastle

Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Beoordeeld met 5 van de 5 sterren

My experience at Vertu Honda Newcastle…

My experience at Vertu Honda Newcastle was positive because Calvin looked after us very well in a friendly and professional manner. We have bought a Honda CRV from this dealership before and the service is always excellent. This time we bought a 2nd hand Mini Cooper which we are very happy with. I would definitely recommend this dealership as the staff are friendly, very helpful and professional.

8 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Honda Newcastle

Antwoord van Vertu Motors - Honda Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

Really smooth transaction and Anthony…

Really smooth transaction and Anthony Smith made me feel really comfortable during the whole process answering my questions and even contacted me 2 days later to ask me if there were any issues or questions I had about the car all in all a very satisfactory company to do business with

19 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Honda Newcastle

Antwoord van Vertu Motors - Honda Newcastle

Thank you so much for your kind words! We are so happy to hear that Anthony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Beoordeeld met 5 van de 5 sterren

Everyone was very helpful and…

Everyone was very helpful and knowledgeable. Nothing was too difficult for them. I can’t thank you enough for the support and help I received

14 januari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Honda Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

Vertu honda Newcastle

Great interaction with Mark as soon as I entered showroom, from the test drive to driving the car away it was a great experience

10 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Honda Newcastle

Antwoord van Vertu Motors - Honda Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

Absolutely above and beyond

Absolutely above and beyond. Although I rang enquiring about a car that had just been sold. Natalee from the sales department in Newcastle was quick on the ball she asked me some questions first about what I was looking for and my price point. And within an hour she had found my perfect car. Although she was not in the garage when I arrived the day after she had left all of the details with my requested sales person John. The rest is history what a stunning service. If you need a fantastic reliable service then Honda Newcastle is the place. I also note I have used this garage for over 20 years and continue to return. Highly recommend.

29 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Honda Newcastle

Antwoord van Vertu Motors - Honda Newcastle

Hi Paula. Thank you so much for your kind words! We are so happy to hear that Natalee and John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

Great experience

The staff at Honda Vertu knew I had travelled a long way to pick up my car. They were very welcoming and made my experience enjoyable. The car was fully charged up for me as my journey home was over 150 miles.

18 december 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Honda Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Beoordeeld met 5 van de 5 sterren

Vertu Honda Newcastle Upon Tyne


I have just purchased a 10 month old Honda ZRV From
Vertu Honda Newcastle Upon Tyne. From first meeting with Dan who sold me the car to the handover by young Jack the whole experience was wonderful. What impressed me was there was no pressure what so ever. I purchased the car because I knew what I wanted, and the price was the best I had seen including searching Auto-trader nationwide for 2 weeks . I am what every business wants a happy customer. On leaving with my Honda the last words were if you need anything we're only a phone call away
thank you Vertu Honda
Phil &Loki ♥️

15 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Honda Newcastle

Antwoord van Vertu Motors - Honda Newcastle

Thank you so much for your kind words! We are so happy to hear that Dan and Jack were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Beoordeeld met 5 van de 5 sterren

Vertu Honda Newcastle were really helpful, friendly and supplied a lovely Honda Civic hybrid advance.

Vertu Honda Newcastle were really helpful and I'd recommend them because the sales team, particularly Jack, were attentive, informative and friendly. I had a minor issue with tge car which was remedied very quickly and I was given a courtesy car for a few days. The management team were busy when I collected the repaired car, so didn't receive a token eg Honda Umbrella for my inconvenience at having to return the car.

21 november 2025
Review zonder uitnodiging
Logo Vertu Motors  - Honda Newcastle

Antwoord van Vertu Motors - Honda Newcastle

Good afternoon. Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Excellent service……

Excellent service from start to finish…John W went above and beyond to help us with our purchase.

28 november 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Honda Newcastle

Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Beoordeeld met 5 van de 5 sterren

I always get excellent service at Honda…

I always get excellent service at Honda Newcastle whether it is the sales or service department.

26 november 2025
Review zonder uitnodiging
Logo Vertu Motors  - Honda Newcastle

Antwoord van Vertu Motors - Honda Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

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