Oscar and Andrew provided exemplary customer service in supplying us with our 2024 Honda Jazz. Andrew gave us first class attention on the Tuesday to find for us the vehicle just added to stock. Immed... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had a fantastic experience buying our new car and couldn’t recommend the team highly enough. From the moment we arrived, everyone made us feel genuinely welcome. The manager and our salesman... Toon meer
Bedrijf heeft geantwoord
We collected our new car from Vertu Truro yesterday ,and are very pleased with her .As always the staff there are very friendy, and profesional, but katherine Mason, has been our main sales advise... Toon meer
Bedrijf heeft geantwoord
We were very well looked after by Kathryn, Sales Executive and Andy, Sales Manager. They understood what we wanted and responded appropriately. Kathryn guided us well through the process and paperwork... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Automaterialenwinkel
- Autoreparatie en -onderhoud
- Motorvoertuighandelaar
- Verkoper van tweedehands auto's
Over Vertu Motors - Honda Truro
Geschreven door het bedrijf
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contactgegevens
Trispen, TR4 9BA, Truro, Cornwall, Verenigd Koninkrijk
- 0330 012 2181
4,7
Uitstekend
93 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ruby Tuesday
Oscar and Andrew provided exemplary customer service in supplying us with our 2024 Honda Jazz. Andrew gave us first class attention on the Tuesday to find for us the vehicle just added to stock. Immediately actioning a test drive that assured us completely we had chosen the right car for our needs. Oscar then made sure the car was ready for collection the Friday of the same week. Despite some issues with finance Oscar and Andrew went above and beyond to secure the means for us to purchase the vehicle. Which was beautifully presented for us on our arrival under a sheet with bow ! This was a car buying experience of the highest order. The next day we drove it to Buxton !
28 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Good afternoon Kristyan,
Thank you for your wonderful feedback. It’s fantastic to hear Oscar and Andrew provided such exceptional service throughout your journey. We’re delighted Andrew was able to quickly find the perfect Honda Jazz for your needs and arrange a test drive that gave you complete confidence in your decision.
It’s also great to hear Oscar and Andrew went above and beyond to help overcome the finance challenges and ensure everything was in place for a smooth collection. The presentation of your new car sounds like a very special moment, and we’re pleased it helped make the experience even more memorable.
Thank you for your kind words and for sharing your experience. We hope you're thoroughly enjoying your Honda Jazz and your trips out in it.
Kind regards,
Dean
Would highly recommend
We couldn't find the car we wanted locally and travelled to Vertu Honda Truro to buy one we had seen online, a first for us.
On meeting Oscar, the Honda representative it was clear to see he possessed good interpersonal skills and vehicle knowledge and was passionate about his job.
The exchange / purchase was painless and Oscar took time to ensure our car was setup for stress free travel home.
A novel touch was presenting our new car wrapped and with a bow.
Our car was immaculate on viewing and on collection, the staff we interacted with, including phone messaging were always polite and helpful. This included after sale conversations to ensure I was getting the best experience from our car.
I would recommend Oscar and the Vertu Honda Truro staff without hesitation.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Thank you for your wonderful review.
We are delighted to hear that your first experience of travelling to purchase a car was such a positive one. It's fantastic to know that Oscar provided knowledgeable, professional, and friendly service throughout, making the exchange and purchase process smooth and hassle-free.
We're especially pleased that Oscar took the time to ensure everything was set up for your journey home and that the presentation of your new car added to the excitement of the day. It's also great to hear that the support continued after collection and that every member of the team was polite and helpful throughout.
Thank you for your recommendation and for choosing Vertu Honda Truro. We hope you enjoy many happy miles in your new car.
Kind regards,
Keith
We had a fantastic experience buying…
We had a fantastic experience buying our new car and couldn’t recommend the team highly enough.
From the moment we arrived, everyone made us feel genuinely welcome. The manager and our salesman, Oscar, were incredibly friendly, approachable and professional throughout. What really stood out was how they treated us all, not just as customers. They made a real fuss of our baby, which was such a lovely touch, and they also looked after the grandparents who had come along to look after her while we took the car for a test drive, making them feel welcome and offering them drinks while they waited.
Oscar was brilliant from start to finish. He was extremely knowledgeable, took the time to explain every feature of the car clearly, and made sure we felt completely confident before driving away. There was never any pressure, just honest advice and excellent customer service.
Thank you to Oscar and the whole team – we wouldn’t hesitate to recommend you to friends and family.
30 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Good afternoon Clare,
Thank you for your wonderful feedback, it’s fantastic to hear you and your family felt so welcome throughout your visit. We’re delighted Oscar provided such friendly, professional and knowledgeable support, and that the team helped make the experience enjoyable for everyone. We really appreciate your recommendation and hope you enjoy your new car.
Kind regards,
Dean
Visited Truro Location as I had seen a…
Visited Truro Location as I had seen a Honda Civic advertised that suited what I was looking for - Very knowledgable, helpful and friendly. The whole transaction was very clear and easy and they delivered my car to me at home 3 days later.
21 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Hi Liz,
Thank you for taking the time to leave us such a fantastic 5-star review. We're delighted to hear that you found the perfect Honda Civic at our Truro dealership and that the team provided such a knowledgeable, helpful, and friendly experience throughout.
It's wonderful to know that the whole process was clear and straightforward from start to finish, and that having your new car delivered to your home just a few days later made the experience even more convenient.
We really appreciate your kind feedback and will be sure to share your comments with the team at Honda Truro, who will be delighted to hear them.
We hope you enjoy many happy miles in your Honda Civic.
Kind regards,
Liza.
Loved buying my car from Vertu Truro .
Loved buying my car from Vertu Truro .
Had been window shopping a week before and was helped by Andy , lovely personality and encouraged a test drive , put me totally at ease .
A week later I’d gotten my funds together and decided to GO FOR IT !
My favourite had been sold 😔 by the time I’d got there another had sold too . Wasn’t my day .
Andy was dealing with a customer when I got there so I wandered around for a bit , but patience isn’t a strong point of mine and Andy was still busy . I was close to leaving and I would’ve shopped online .
I was approached by Kathryn , ( I’d rather deal with a SalesMAN , ) but she changed my mind . She was charming , knowledgeable and extremely helpful.
Great to talk to .
The customer she’d been waiting on had come back , Kathryn let me wait in Andy’s office until he was free .
They found the car in Plymouth and organised to bring it over the Tamar .
Yippee 🥳
On collection day they squeezed me in to their busy schedule, I was soooooo excited I couldn’t wait .
Everyone at Vertu are so friendly and nothing is too much trouble.
Kathryn was very patient with me ( I forgot my V5 so had to go home to fetch it )
My “new” car had the biggest red bow on the bonnet , I had to pose lol
Kathryn and Andy deserve this feedback but everyone I spoke to at Vertu were great too . Thanks so much.
PS My car is amazing 🤩
23 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Thank you for your fantastic review.
We are delighted to hear how much you enjoyed buying your car from Vertu Truro. It's wonderful to know that both Andy and Kathryn made such a positive impression, helping you feel at ease and supporting you throughout your journey.
We're especially pleased that, despite your original choices being sold, the team was able to find the right car for you and arrange for it to be brought across from Plymouth. It's great to hear that collection day was such a memorable experience too, complete with the red bow!
Thank you for your kind words about Kathryn, Andy, and the wider team. Providing friendly, knowledgeable, and pressure-free service is exactly what we strive for, and we're delighted that you felt so well looked after.
Most importantly, we're thrilled to hear that you love your new car!
Kind regards,
Keith
Excellent sales support from staff
16 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Thank you for your feedback. I’m really pleased to hear you received excellent sales support from the team — it’s great to know their assistance made a positive impact.
Many thanks,
Chloe
First class experience nothing was to…
First class experience nothing was to much trouble at the Honda showroom very friendly staff we are so happy with our new Honda
14 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
We were very well looked after by Kathryn and Andy
We were very well looked after by Kathryn, Sales Executive and Andy, Sales Manager. They understood what we wanted and responded appropriately. Kathryn guided us well through the process and paperwork. We are delighted with our new Honda Jazz.
3 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Thank you for your lovely review. We're delighted to hear that Kathryn and Andy looked after you so well and made the process smooth and straightforward. It's wonderful to know you're delighted with your new Honda Jazz.
Many thanks,
Chloe
Even though we were visiting to try out…
Even though we were visiting to try out a car for size, Kathryn went out of her way to accommodate us. No sales push, just excellent service. 👏🏽
10 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Good afternoon. Thank you for your wonderful 5-star review. We are delighted to hear that Kathryn provided such friendly, helpful service and made your visit a positive experience without any pressure. Your kind feedback is greatly appreciated, and we hope to welcome you again in the future.
Kind regards,
Kerry
A fantastic team at Vertu Honda Truro
We had a fantastic experience when buying our car at Honda Truro. First impressions ended in a car sale. Special thanks to Oscar who was informative, polite and could not have been more helpful. We are thrilled with our new car.
The entire team at Vertu Honda Truro could not have done more for us. What a great team. What a great car.
25 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Thank you for your fantastic feedback. We’re delighted to hear that you had such a great experience at Vertu Honda Truro and that Oscar provided such informative, polite and helpful support throughout.
It’s wonderful to know that your first impression led to finding the right car and that the whole team helped make the experience so positive. We’re thrilled that you’re so pleased with your new car and truly appreciate your kind words.
Kind regards,
Matthew
Great customer service
Great customer service. Great communication.I am very happy. I highly recommend.
30 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Good morning Atupele,
Thank you for your kind feedback, it’s wonderful to hear you received great customer service and communication throughout. We’re delighted you’re so happy with your experience and appreciate your recommendation.
Kind regards,
Dean
I took my Car in for a tyre check up at…
I took my Car in for a tyre check up at Honda Truro and ended up ordering a brand new model thanks to the skills, knowledge and friendly manner of Kathryn !
I asked for some information and she came over.
She was so helpful explaining everything I needed to know. Not at all pushy.
When I went to collect the car it was hidden under
a black cover with a big red bow that I thought was a lovely touch.
The sale went through really well and Kathryn showed me all the technical operations on the car.
I can’t praise her enough for all her help and customer relationship even phoning me a few days later to see if I was happy with the car.
I am really pleased with the car and can recommend Vertu Truro.
26 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Thank you for your fantastic feedback. We’re delighted to hear that Kathryn provided such friendly, knowledgeable and supportive service, turning your visit into such a positive experience.
It’s great to know she took the time to explain everything clearly, kept the process smooth, and made your collection special with the thoughtful handover. We’re especially pleased her follow-up added to your confidence and satisfaction.
We truly appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Matthew
Excellent service throughout process of…
Excellent service throughout process of buying car from Vertu Honda Truro . All staff helpful and knowledgeable.
Thank you all very much
Helen Anstis
17 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Good afternoon Helen,
Thank you for your lovely feedback, it’s great to hear the team were helpful and knowledgeable throughout your experience.
Kind regards,
Dean
Oscar was extremely informative
Oscar was extremely informative, helpful and polite and spent sometime enquiring as to what we were looking for in new vehicle.
Picking up the car today we realised we made the right decision and we are extremely satisfied. We would recommend anyone to Honda for a new car.
12 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Thank you for your wonderful feedback. We’re delighted to hear that Oscar was so informative, helpful and polite, taking the time to understand exactly what you were looking for.
It’s fantastic to know you felt confident in your decision and are so satisfied with your new car. We really appreciate your recommendation.
Kind regards,
Matthew
Truro branch 10 out of 10
Vertu in Truro were the garage my insurance company trusted with my Audi after it was hit along the passenger side. The damage didn’t look that bad but actually required a lot of work including a new alloy.
I was kept up to date with the progress and Leah was lovely upon collection. Great service.
4 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Thank you for your feedback. We’re pleased to hear that you were kept well informed throughout the repair process and that Leah provided a warm and positive experience upon collection.
We’re glad the team could support you and get everything resolved to a high standard.
Kind regards,
Matthew
Upgrading car…
Very informative and there was plenty of time to ask any questions, not rushed in any way. Very relaxed atmosphere in the showroom and we were both made to feel very welcome by all staff, especially Alex who was very knowledgeable on the car that we were interested in.
26 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Good morning,
Thank you for your review. It’s great to hear that you found the experience informative and relaxed, with plenty of time to ask questions without feeling rushed. We’re pleased the team made you feel so welcome, and that Alex’s knowledge helped support you in finding the right car.
Kind regards,
Dean
Oscar at Vertu Honda
Oscar at Vertu Honda, Truro, was very helpful. Very easy process of getting my new car. Kept informed all the way and the handover was very informative and helpful
2 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Thank you for your lovely feedback about your experience at Vertu Honda Truro.
We’re really pleased to hear that Oscar was so helpful and made the whole process of getting your new car easy and straightforward. Keeping you informed every step of the way and ensuring a clear and informative handover is exactly what we strive for, so it’s great to know this was your experience.
We’ll be sure to pass your kind comments on to Oscar, who will be delighted to hear them.
Enjoy your new car, and thank you again for choosing us.
Kind regards,
Keith
Vertu Honda Truro sales
Very helpful sales team, who listened to my requirements for a replacement vehicle and matched it resulting in my purchase.
28 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Good afternoon Rod,
Thank you for your review. It’s great to hear that the sales team listened carefully to your requirements and helped you find the right replacement vehicle. We’re pleased this resulted in a positive purchase experience.
Kind regards,
Dean
We collected our new car from Vertu…
We collected our new car from Vertu Truro yesterday ,and are very pleased with her .As always
the staff there are very friendy, and profesional, but katherine Mason, has been our main sales adviser ,she is warm and welcoming, very helpful ,knowledgable about the cars , and very approchable, also has a great sense of humour. our whole experiance of buying cars there has been enjoyable.
29 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Thank you for sharing such a warm and detailed review. It’s wonderful to hear how pleased you are with your new car, and even better to know that every visit to Vertu Truro has been such a positive experience. Katherine will be delighted by your kind words — her friendly, knowledgeable and welcoming approach clearly shines through, and it’s lovely that her sense of humour added to the enjoyment of the process. We’re so glad the whole team helped make your purchase smooth and enjoyable once again.
Many thanks,
Chloe
Great service
Great service, friendly and knowledgeable staff.
Pleasurable experience buying a new car would recommend to anyone
29 mei 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Honda Truro
Good afternoon Mike,
Thank you for your review. It’s great to hear you received friendly and knowledgeable service, making the whole experience so enjoyable. We really appreciate your recommendation.
Kind regards,
Dean
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.