Vertu Motors - Hyundai Peterlee Reviews 

128
TrustScore 5 uit 5

4,8

3 Mill Hill, North West Industrial Estate, SR8 2HR Peterlee, County Durham, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sam’s service during the whole process of the car was nothing short of outstanding. Sam wasn’t too pushy with trying to make a deal and answered any questions myself and my dad had. Sam’s professio... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hyundai Peterlee, wow what can we say Our sales representative Tony and Dealer principal Jordan where knowledgeable, honest and helped us get the car we wanted within our budget. This is the seco... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The style of engagement suited us well, we were asked what we were looking for, no-one tried to 'sell up', the pitch and help were just right. Harrison was our contact and he had lovely manner and g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service! As a disabled customer, I deeply appreciated the patience shown to my husband and me while ordering my new vehicle. Angela kept us regularly updated and went out of her way to... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - Hyundai Peterlee

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • 3 Mill Hill, North West Industrial Estate, SR8 2HR, Peterlee, County Durham, Verenigd Koninkrijk

  • 0344 659 0599

4,8

Uitstekend

TrustScore 5 uit 5

128 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(128)

13.560 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Vertu Peterlee first class dealership

We purchased our new Hyundai Tuscon plug in hybrid ultimate on 1st from Vertu Hyundai Peterlee.
This is our 7th purchase from this dealer. The sales executive for the last four was Eddy. He took the stress out of all the paperwork etc and with his knowledge and easy going friendly manner it was a pleasure to do the transaction. This is one of the reasons why we return to Vertu Peterlee. Nothing was a problem to him or the team and can highly recommend purchasing a vehicle from them.
We would just like to add Eddy is a credit to the organisation and best wishes to him for the future.
The car is amazing love it.

1 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Peterlee

Antwoord van Vertu Motors - Hyundai Peterlee

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Eddy and the team. We hope to see you again soon. Happy motoring, Kind regards, Selina

Beoordeeld met 5 van de 5 sterren

Great service

Great service from start to finish, Ed from Vertu Peterlee was very knowledgeable and helpful every step of the way, nothing was too much trouble. Love my new car, thank you!!

5 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Peterlee

Antwoord van Vertu Motors - Hyundai Peterlee

Thank you so much for your kind words! We are so happy to hear that Ed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Beoordeeld met 5 van de 5 sterren

Good Service

A very good experience from first visiting showroom to the purchase of our new car. Our Salesperson Edwin Golightly was extremely helpful as always this is the fourth car we have bought with him.

3 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Peterlee

Antwoord van Vertu Motors - Hyundai Peterlee

Good afternoon Brian. Thank you so much for your kind words! We are so happy to hear that Edwin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Hyundia Tuson

Hi
I had a great experience at Peterlee Hyundai our sales person was absolutely fantastic if you ever go there ask for Edwin he will look after you from start to finish.
He takes care of all your paper work including the DVLA. A 5 * rating .
Thank you.

29 augustus 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Peterlee

Antwoord van Vertu Motors - Hyundai Peterlee

Thank you so much for your kind words! We are so happy to hear that Edwin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Beoordeeld met 5 van de 5 sterren

very friendly good knowledge extremely…

very friendly good knowledge extremely helpful. couldn’t ask for better service andrew went above and beyond

18 augustus 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Peterlee

Antwoord van Vertu Motors - Hyundai Peterlee

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Beoordeeld met 5 van de 5 sterren

The Peterlee dealership had a warm…

The Peterlee dealership had a warm welcome, staff offered us space to look at the cars with no hard sell. Ed took the time to go over our requirements and did not rush us into making a decision. Fantastic customer service .

28 augustus 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Peterlee

Antwoord van Vertu Motors - Hyundai Peterlee

Good morning. Thank you so much for your kind words! We are so happy to hear that Ed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Beoordeeld met 1 van de 5 sterren

Massively incorrect information on this…

Massively incorrect information on this Web page. DO NOT go through hyundai for your servicing or any other mechanical issues.
Prices are incorrect and the list of jobs that will be carried out is also massively deceptive.
Trying to establish what work is part of the full service is like entering pans labyrinth.
Hyundai customer service have no knowledge whatsoever ever of what is stated on their websites.
I had a disgraceful experience talking to Peterlee Hyundai Garage in the phone about this.
SG Petch in Middlesbrough were so much nicer over the phone, accepting that there are issues with the website (not overseen by SG petch!)

In summary of work that will be completed, the full service states that it will include "Full health check of vehicle management systems using Hyundai Diagnostic Tester" this is not to be mistaken for a Hyundai diagnostic test!!!
Although it clearly states that is what it is.

AA breakdown cover is included and clearly states that terms and conditions apply to this.
The diagnostic check also has terms and conditions applied, it is just not stated as having TsandCs. This is known as deceptive practice from hyundai.

31 juli 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Peterlee

Antwoord van Vertu Motors - Hyundai Peterlee

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Many thanks Dawn

Beoordeeld met 4 van de 5 sterren

Great car

The salesman Andrew, was very friendly, helpful and professional. He did not pressurize me at all and allowed me to make my own decision.
I was very pleased with the amount given for my trade in vehicle.
After driving the Kona for 2 weeks now, I am delighted with the car.

7 juni 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Peterlee

Antwoord van Vertu Motors - Hyundai Peterlee

Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

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