Vertu Motors - Hyundai Sunderland Reviews 

71
TrustScore 5 uit 5

4,8

Wessington Way, Castletown, SR5 3NX Sunderland, Tyne & Wear, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The Vertu Motors team at Hyundai Sunderland was warm, friendly, and very welcoming from the moment we walked in . They listened to what we needed without any high pressure sales tactics. Sales... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The customer service received at Vertu Hyundai Sunderland was first class. John was fantastic, he helped us at every stage. Highly recommend.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I purchased a 3 year old green Fiat 500 Dolcevita on 19th December. Within a couple of days I found that the key did not always engage when I tried to start the car and sometimes it took several goes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have purchased 5 vehicles now over the last 6 years and always receive 5 star treatment from the sales team, in particular John goldsmith who talked me through all the options available to me which... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - Hyundai Sunderland

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • Wessington Way, Castletown, SR5 3NX, Sunderland, Tyne & Wear, Verenigd Koninkrijk

  • 0330 108 8733

4,8

Uitstekend

TrustScore 5 uit 5

71 reviews

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4,8

Alle reviews

(71)

12.844 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

very easy n friendly service

very easy n friendly service . john goes above and beyond to care for you . highly recommend this dealership

15 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Sunderland

Antwoord van Vertu Motors - Hyundai Sunderland

Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Beoordeeld met 5 van de 5 sterren

Fast & efficient service

Fast & efficient service. Helped greatly that car could be delivered to my home. Delivery driver was helpful & called the day before to confrim arrangements.

11 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Sunderland

Antwoord van Vertu Motors - Hyundai Sunderland

Good afternoon, Iain . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Beoordeeld met 5 van de 5 sterren

Staff were professional d helpful

Staff were very professional and helpful

12 december 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Hyundai Sunderland

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Beoordeeld met 5 van de 5 sterren

I recently purchased a 2020 Honda HR-V…

I recently purchased a 2020 Honda HR-V Sport from Vertu Hyundai Sunderland, and overall I’m very happy with the car. They have a great selection of vehicles, and I don’t regret choosing mine at all. Their team was quick to respond to my emails and the customer service in the showroom was friendly and helpful.

However, if you plan to use external finance, be aware that the process may not be as smooth, and this may not be the place to expect any discounts.

Still, the car quality and in-showroom service were solid, and I appreciate their professionalism.

10 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Sunderland

Antwoord van Vertu Motors - Hyundai Sunderland

Good afternoon Bibek. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

New Santa Fe -

Staff were easy to liaise with and my car was delivered ahead of the original date.

25 november 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Sunderland

Antwoord van Vertu Motors - Hyundai Sunderland

Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Jordan was Very helpful from start to…

Jordan was Very helpful from start to finish. All information at hand very polite and professional lovely experience.

14 november 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Sunderland

Antwoord van Vertu Motors - Hyundai Sunderland

Good morning Tony. Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Jordan McGill and colleagues

Our sales representative was most helpful and was able to answer all the questions we asked. During the handover period Jordan helped use with the technology of the car giving useful tips so we could make best use of our portable devices to monitor the car to our advantage.

22 oktober 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Sunderland

Antwoord van Vertu Motors - Hyundai Sunderland

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Beoordeeld met 5 van de 5 sterren

Excellent service

The staff were very friendly and helpful.
They listened to my requirements and sorted out a satisfactory deal. Alan Harrop was very professional

6 oktober 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Sunderland

Antwoord van Vertu Motors - Hyundai Sunderland

Good afternoon Haydn. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Alan and the team. We hope to see you again soon. Happy motoring, Kerry

Beoordeeld met 5 van de 5 sterren

Hyundai @ Vertu Sunderland

Sales team, especially Jordan McGill were friendly, courteous and very helpful. At no point did we feel pressured into making a decision. Once we’d made the decision to part exchange, we were offered a great deal and Jordan made the process of the deal very easy, explaining in detail every step of the way. We are very happy with our new Hyundai Kona and with service received at Sunderland Vertu

30 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Sunderland

Antwoord van Vertu Motors - Hyundai Sunderland

Good afternoon Tom. Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Great Service!

Great service from the start. Team very helpful and kept up to date throughout the process. Would recommend.

30 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Sunderland

Antwoord van Vertu Motors - Hyundai Sunderland

Good morning Laura. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service at this branch. All the staff are helpful and friendly and I am really happy with the car!

6 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Sunderland

Antwoord van Vertu Motors - Hyundai Sunderland

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

Great service

Great service, very friendly and helpful staff when deciding on purchasing the car. Nothing was a problem, went the extra mile to ensure a hassle free handover. Very happy with the overall service.

4 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - Hyundai Sunderland

Antwoord van Vertu Motors - Hyundai Sunderland

Good morning Jeffrey. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

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