Sales rep Livon Great communication Professional friendly staff One negative is the drive away Kia insurance as would not insure me due to living in NG6 area !!!
Bedrijf heeft geantwoord
Locatie
Wijzig locatie199 Mansfield Road, Kia, Daybrook, NG5 6GZ Nottingham, Nottinghamshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We got our new car yesterday from Vertu in Daybrook. Our sales reps were Keith and Zelda, they were both absolutely fantastic. The car is a Kia Stonic GT Line, 26 plate an upgrade from our 21 plate.... Toon meer
Bedrijf heeft geantwoord
Excellent sales staff leading to total customer satisfaction and the purchase of a new car. Our salesman was Mr Keenan Key who was polite and took into account our requirements and was totally hones... Toon meer
Bedrijf heeft geantwoord
Keith Stokes was our car saless advisor, he was very welcoming ,experienced and made the whole process stress free. Excellent communicstion all round. Would definately recommend Keith and Vertu to an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Automaterialenwinkel
- Autoreparatie en -onderhoud
- Motorvoertuighandelaar
- Verkoper van tweedehands auto's
Over Vertu Motors - Kia Nottingham
Geschreven door het bedrijf
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contactgegevens
199 Mansfield Road, Kia, Daybrook, NG5 6GZ, Nottingham, Nottinghamshire, Verenigd Koninkrijk
- 0344 659 9370
4,6
Uitstekend
107 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sales rep Livon
Sales rep Livon
Great communication
Professional friendly staff
One negative is the drive away Kia insurance as would not insure me due to living in NG6 area !!!
18 augustus 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Thank you for your review.
We are delighted to hear that Livon provided great communication and that you found the team professional and friendly throughout your experience.
We are sorry to learn that the Drive Away Insurance was unable to provide cover due to your postcode area. We understand this was disappointing and appreciate you bringing it to our attention. While insurance decisions are made by the provider, we value your feedback regarding the experience.
Thank you for choosing Vertu Kia. We appreciate your comments and hope you enjoy your new car.
Kind regards,
Keith
Amazing company and staff
This is the 2nd kia we have had from here and both times Keith has sorted everything out for us. He is a lovely man and very helpful would use this company again. 10/10
18 augustus 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Thank you for your wonderful review.
We are delighted to hear that you're enjoying your second Kia from us and that Keith once again made the whole process easy and stress-free. It's fantastic to know that his helpful and friendly approach continues to make such a positive impression.
Thank you for your continued loyalty and for your 10/10 rating. We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
Keith
Helpful and Effective
We had a very helpful sales representative (Livon Nie). Everything happened on time and as planned. Livon constantly went out of his way to help us.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Hi Christopher,
Thank you for taking the time to leave us such a fantastic 5-star review.
We're delighted to hear that you had such a positive experience with Kia Nottingham and that Livon Nie provided such helpful support throughout your journey.
It's wonderful to know that everything happened as planned and on time, and that Livon consistently went out of his way to assist you. Delivering a smooth, reliable, and customer-focused experience is exactly what we strive for, so your feedback is greatly appreciated.
We'll be sure to pass your kind comments on to Livon, who will be delighted to hear how much you valued his help and dedication.
Thank you again for choosing Kia Nottingham. We hope you enjoy many happy miles in your new vehicle.
Kind regards,
Liza.
I had great experince buying my new Kia…
I had great experince buying my new Kia Ev2 from Vertu. The salesman ,Livon Nie, could not have been more accomodating and helpfull. Super service
John T Nottingham.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Good afternoon John,
Thank you for your fantastic feedback, it’s great to hear you had such a positive experience buying your new Kia EV2. We’re delighted Livon was so accommodating and helpful throughout, and that he provided such excellent service from start to finish.
Kind regards,
Dean
New car yesterday from Vertu…
We got our new car yesterday from Vertu in Daybrook. Our sales reps were Keith and Zelda, they were both absolutely fantastic. The car is a Kia Stonic GT Line, 26 plate an upgrade from our 21 plate. The seats are bigger, more leg room, really comfortable. The new dashboard is amazing, easy to use.
Would absolutely recommend getting a car from there, they are thoughtful, helpful and friendly and extremely professional. Thank you so much 😀
3 augustus 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Thank you so much for your kind words! We are so happy to hear that Keith & Zelda were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Friendly and helpful staff ( Livon and…
Friendly and helpful staff ( Livon and Zelda)
31 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Good afternoon Deborah,
Thank you for your kind feedback, it’s great to hear Livon and Zelda were so friendly and helpful throughout your experience.
Kind regards,
Dean
Absolutely fantastic
Absolutely fantastic, professional not pushy, explained the process of buying the car, step by step
31 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Thank you for your wonderful feedback. We're delighted to hear you had such a positive experience and that the process was explained clearly every step of the way. It's great to know you felt supported without any pressure throughout your car-buying journey.
Many thanks,
Chloe
Great service
I would like to thank Christopher Gray New Car Sales Manager and Keenan ( sales executive) for the professional way they dealt with my situation.
I bought a new Kia EV4 from Vertu Kia, when it arrived from Kia there was a fault. Vertu sorted this issue and while this was being resolved they gave me a loan car for 7 weeks because the part had to come from Korea. When the issue was resolved they offered me compensation for the delay in delivery of my new car.
I highly recommend this dealership for their courteous and professional assistance and the way this was dealt with.
17 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Thank you for your feedback. We’re delighted to hear that Christopher Gray and Keenan handled the situation with such professionalism and care.
While we’re sorry that there was an issue with your new Kia EV4 on arrival, it’s great to know that the team kept you mobile with a loan car and worked hard to resolve the matter as quickly as possible. We’re also pleased that the issue was addressed to your satisfaction and that the support and communication throughout the process met your expectations.
Thank you for your recommendation. I’ll be sure to pass on your kind words to Christopher, Keenan and the team.
Kind regards,
Matthew
Kia Ceed
What can I say first class... reserving the car easy... waiting for the sales representive to call from Nottingham Kia to arrange appointment. Fantastic communication.
The appointment date was set... the sales rep... Ella... absolutely lovely woman, down to earth, no pushy sales tactics.. you make up your own mind.. no pressure..
Now I part exchanged my car for a kia because of reliability and well known name...
The drive in the car I wanted to buy Kia Ceed... fabulous, smooth... anyhoo...after deciding to part chop my car for a sleek ceed...
Details Ella read put.. mind blowing... you know you get these news readers on the TV, who stumble on their words... well no "Eh's" in sight... quite amazing.
Anyhoo... after arranging a date for my handover date.
Transaction on my end complete over the weekend.
Today.. handover... took longer than expected due to complications regarding paperwork retaining to car being exchanged... after contacting dvla by phone... 30 mins waiting for a human to answer... ( usually first few minutes I put phone down... as just annoys me, as when you get through you either get transferred to India and you can't understand a word they are saying, let alone you don't know if they are stealing your information or underpants... but at last someone that i didnt hang up up the phone and could understand and was actually human!!
I think they got it sorted.. Hilda or gilda, quite stunning to look at... explained the situation and said everything was fine.
Anyway I love to write stuff thats funny in reviews.. everyone's different..
Anyway handover a success... wow... absolutely brilliant communication and professional... ill give an 11 out 10....
THANK YOU SO MUCH KIA NOTTINGHAM TO ALL THE STAFF....ESP ELLA AND HILDA OR GILDA ( SORRY IM A BIT HARD OF HEARING).
27 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Hi Markham,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a positive experience with Ella and the team at Vertu Kia Nottingham. It’s wonderful to know you appreciated the friendly, no-pressure approach, excellent communication and professional service throughout your purchase.
We’ll be sure to pass on your kind feedback to Ella and the wider team. Thank you for taking the time to share your experience, and we hope you enjoy every mile in your new Kia Ceed!
Kind regards,
Kerry
Sales KIA Nottingham.
Excellent sales staff leading to total customer satisfaction and the purchase of a new car.
Our salesman was Mr Keenan Key who was polite and took into account our requirements and was totally honest with us and explained the sale in detail to the point we felt at ease and had full confidence in him.
We left very happy and satisfied.
24 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Thank you for your wonderful feedback. We’re delighted to hear that Keenan provided such a positive experience and took the time to understand your requirements throughout the process.
It’s great to know that his honest, polite and detailed approach helped you feel at ease and confident in your decision. We’re thrilled that you left satisfied with both the service and your new car.
I’ll be sure to pass on your kind words to Keenan and the team.
Kind regards,
Matthew
Friendly and professional team who were…
Friendly and professional team who were able to meet my needs through good dialogue and treating you like a person and not a sales number.
Love my new Sportage
18 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Great experience
Great experience. Ella was very helpful from start to finish. I would definitely recommend her to family and friends!
15 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Hi Carol,
Thank you for your review. We're delighted to hear you had a great experience and that Ella was so helpful from start to finish. It's wonderful to know you would recommend her to your family and friends, and we'll be sure to pass on your kind feedback to Ella and the team at Kia Nottingham.
Kind regards,
Danielle
Keith Stokes was our car saless…
Keith Stokes was our car saless advisor, he was very welcoming ,experienced and made the whole process stress free. Excellent communicstion all round. Would definately recommend Keith and Vertu to anyone looking to change or purchase a new car. Also shout out to Zelda. Business manager for helping me with some technical.issues when completing paperwork.
14 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Thank you so much for your kind words! We are so happy to hear that Keith was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
I had a fantastic experience buying my…
I had a fantastic experience buying my new car from Vertu Kia Nottingham. A big thank you to KinLok for making the whole process so smooth, quick, and stress-free.
Kinlok was professional, patient, and very attentive throughout the entire purchase. He explained everything clearly, answered all my questions, and made sure everything was well prepared for collection.
Excellent customer service from start to finish. I highly recommend anyone looking to buy a car to speak to Kinlok at Vertu Kia Nottingham. Thank you again!
11 juli 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Hi Wun,
Thank you for your fantastic feedback.
It's great to hear that KinLok made the whole process smooth, quick and stress free. We're pleased that he was professional, patient and attentive throughout, ensuring everything was clearly explained and well prepared for collection.
Thank you for your recommendation, and we hope you enjoy your new car.
Kind regards,
Danielle
Kia Motability
Absolutely great place great range of vehicles great people very helpful in helping you choose the right car for you they make you feel welcome keep you up to date on everything very nice staff very knowledgable about Motability scheme they make a wonderful coffee
30 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Selina
Customer service was excellent very…
Customer service was excellent very helpful and polite team members store manager came to say goodbye which was a nice touch highly recommend
29 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Thank you for your fantastic feedback. We’re delighted to hear that you received excellent customer service from such a helpful and polite team.
It’s great to know the manager taking the time to say goodbye added to your experience. We truly appreciate your recommendation.
Kind regards,
Matthew
Kin wok Wong you made it a pleasure…
Kin wok Wong you made it a pleasure with our experience with you it was easy dealing with everything right down to being patient on the phone to the insurance company to make sure my partner could drive it home for thank you for everything you done for us
29 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Thank you for your kind feedback. We’re delighted to hear that Kin Wok Wong made your experience so smooth and enjoyable, and that his patience and support—especially with the insurance process—made a real difference.
I’ll be sure to pass on your appreciation.
Kind regards,
Matthew
Absolutely amazing
Absolutely amazing. Super friendly service, very helpful, made you feel welcome not like they just wanted your business. Communication was excellent and couldn't be happier with the end result.
26 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Hi Danny,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such an amazing experience with the team at Vertu Kia Nottingham. It’s great to know you felt genuinely welcomed and supported, and that the communication throughout was excellent.
We really appreciate your kind feedback and hope you enjoy your new car!
Kind regards,
Kerry
Unpressured Car Purchase Experience
At all times, staff were courteous and personable giving a genuine impression that as customers, we were valued and important to the company. The features of the vehicle were comprehensively explained and at no time did we feel rushed or pressured. A very positive overall experience.
23 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
Hi Clev,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Kia Nottingham.
It’s wonderful to know that the team were courteous, personable, and made you feel genuinely valued as a customer. We’re also pleased that the vehicle features were explained clearly and thoroughly, and that you felt no pressure or rush throughout your visit — exactly the experience we aim to provide.
Your kind feedback means a great deal to the whole team. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
I was looking for a new car and visited Vertu Kia Nottingham
I was looking for a new car and picked out 3 cars that I was interested in at Vertu Kia Nottingham. I had never visited here before. I was very impressed with the salesman who looked after me. Despite being a young man, Lucas had excellent knowledge of the cars I wanted to look at. After taking one for a test drive, I felt very comfortable and safe with him. He wasn't pushy and answered all my questions that I asked him. I bought the car I test drove and when I collected it the next day, the salesman uncovered a vehicle, which turned out to be my new car, with a lovely message thanking me for buying at Kia Nottingham. I had no idea when I entered the building to collect, that this is how they say thank you for buying with us. It was a lovely gesture. I would highly recommend this company to anyone looking for a Kia car or other model they have on sale.
15 juni 2026
Review zonder uitnodiging
Antwoord van Vertu Motors - Kia Nottingham
***
Hi Linda,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a positive first experience with Vertu Kia Nottingham. It’s great to know Lucas provided such knowledgeable, supportive and pressure-free service, helping you feel comfortable and confident throughout.
The handover sounds like a lovely touch too – we’re so pleased it made your experience even more special.
We really appreciate your recommendation and hope you enjoy your new car!
Kind regards,
Kerry
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.