Vertu Motors - Nissan Derby Reviews 

131
TrustScore 5 uit 5

4,8

Sir Frank Whittle Road, DE21 4RX Derby, Derbyshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was looking for a quality good condition used family car from a trustworthy source. I found a Nissan Qashqai 2014 at Vertu Nissan Derby. It was very reasonable, at a very good price for its cond... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is the second Nissan Juke I've purchased from Vertu motors in Derby & both experiences have been top notch. I dealt with Tony both times, he's friendly, knowledgable & nothing is too much trou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an excellent experience and service from Richard at Vertu Nissan Derby. It was the easiset purchase when buying a used car I have ever made. Richard was friendly, knowledgeable and very accommod... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding! At Nissan Derby Alex, George and Beth were helpful and understanding, navigating us through the motability scheme. Great service and fabulous car! Thank you.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - Nissan Derby

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, Verenigd Koninkrijk

  • 0344 659 3338

4,8

Uitstekend

TrustScore 5 uit 5

131 reviews

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4,8

Alle reviews

(131)

12.657 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

We recently purchased a used car from Vertu Detby

We recently purchased a used car from Vertu Derby, and after a very difficult experience with another dealership in Castle Donington, we were understandably quite anxious about buying again. However, our experience this time couldn’t have been more different.

From start to finish, Regan was absolutely fantastic. He was patient, professional, and incredibly understanding of all our concerns. We had a lot of questions (probably more than most!), but he took the time to answer every single one thoroughly and respectfully, always making us feel reassured and never rushed. His friendly and approachable manner really put us at ease — we genuinely couldn’t have asked for better service.

Thanks to Regan, what could have been a stressful experience turned into a smooth and positive one. It’s clear that Vertu Derby has a great team that truly cares about its customers.

We would highly recommend them to anyone looking for a car, and we’re very grateful for the outstanding service we received. Thank you again, Regan!

22 april 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Dear Mel,
Thank you very much for taking the time to share such a detailed and thoughtful review. We understand how challenging a previous negative experience can make the process of purchasing another car, so we’re delighted to hear that your time with us at Vertu Derby was such a positive contrast.
Your kind words about Regan are truly appreciated. It’s wonderful to hear that his patience, professionalism and understanding helped put you at ease, and that he took the time to answer all of your questions thoroughly without ever making you feel rushed. Turning what could have been a stressful situation into a smooth and reassuring experience is exactly what we strive for.
Your recommendation means a great deal to us, and your feedback will certainly be shared with Regan and the wider team. Thank you again for choosing Vertu Derby — we hope you enjoy many happy miles in your new car.
Kind regards,
Liza

Beoordeeld met 5 van de 5 sterren

Fantastic & Helpful Service

On the 9th April 2026 I dropped off my Nissan Ariya Motability car to Vertu Nissan Derby for its second yearly service.

I was met by Sophie Campbell who signed me in and arranged a loan Nissan Qashqai for to use while my car was being looked at.

Sophie was absolutely fantastic and very helpful.

On me coming back to Nissan later on that day to collect my Nissan Ariya I was met by Adam Ali who I first met in 2025 on my first vehicle service.

Adam as always was fantastic and very helpful.

Both Sophie & Adam are a great asset to Vertu Nissan Derby and represent the company at a very high standard.

I would highly recommend others to use Vertu Nissan Derby as I would be using them again .

8 april 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Good morning Jake,
Thank you for the fantastic review. It’s great to hear how well you were looked after during your Motability service visit at Vertu Nissan Derby.
Sophie will be delighted to know how much you appreciated her help arranging everything and making the process smooth from the start. And it’s lovely to hear Adam once again provided the same high standard of support you remembered from your previous service.
They are both real assets to the dealership, and your recommendation means a lot.
Thank you for choosing Vertu Nissan Derby — and for planning to return.
Kind regards,
Kerry

Beoordeeld met 5 van de 5 sterren

Excellent service and help from Mady I…

Excellent service and help from Mady I cannot thank her enough for her time and help

13 april 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Thank you very much for your kind feedback. We’re delighted to hear that you received such excellent service and support from Mady. She always goes above and beyond for our customers, and your appreciation of her time and help will mean a great deal to her.
We truly value your comments and thank you for choosing us.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

No salesman hassle - appreciated

It was nice to walk in a garage and not be hassled. Time was given to browse and thin through the options without pressure being placed on me to buy.
My options were discussed and extra time was given for a search of the vehicle I really wanted, with the right spec.
I left the garage on day 1, having purchased a vehicle and feeling comfortable in my decisions

10 april 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Hi Claire
Thank you for your lovely feedback. We're really pleased to hear how refreshing it was for you to browse without feeling hassled, and that you were given the time and space to think through your options comfortably. It’s great to know your choices were discussed properly, and that extra time was taken to search for the exact vehicle and specification you wanted.
We're delighted you left on your first visit feeling confident, comfortable, and happy with your purchase. Your comments are truly appreciated.
Kind regards
Dawn

Beoordeeld met 5 van de 5 sterren

nissan derby review

from start to end the customer service has been great no pressure to buy worked with us all the way told them what we wanted and helped us along the way while waiting to collect the car great staff and management.

11 april 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Hi there,
Thank you for your lovely feedback. We're really pleased to hear that the customer service was great from start to finish. It’s wonderful to know there was no pressure to buy and that the team worked with you every step of the way, helping you with exactly what you wanted while you waited to collect your car. We truly appreciate your kind words about both the staff and management.
Kind regards
Dawn

Beoordeeld met 5 van de 5 sterren

The Salesman Tony was brilliant

3 april 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Good afternoon,

Thank you for your feedback. It’s great to hear that Tony made such a positive impression and delivered a brilliant experience during your visit. We really appreciate you taking the time to share your thoughts.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Time for a change

My wife and I decided it was time for a change and went back to Nissan Derby and met up with George and Beth who give excellent service. We drove off yesterday with two Jukes. Excellent service we will be back in a few years to repeat the experience.

23 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Thank you for sharing your experience. We’re delighted to hear that you and your wife returned to Nissan Derby and received excellent service from George and Beth once again. Driving away in two new Jukes is fantastic, and it’s great to know the whole process was smooth and enjoyable.
We truly appreciate your loyalty and look forward to welcoming you back in a few years for the same great experience.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Excellent Service from William Atkinson

William Atkinson is an amazing sales rep. He was professional, transparent, and very helpful throughout the process.

He explained everything clearly, answered all my questions, and never made me feel pressured. His communication was excellent from start to finish.

Overall, a smooth and positive experience with Vertu Motors — I’d definitely recommend William.

23 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Thank you for sharing your feedback. I’m delighted to hear that William provided such a positive experience throughout your purchase. His professionalism, clear communication, and supportive approach are exactly what we aim to deliver, and it’s great to know you felt well‑informed and never pressured at any stage.
We truly appreciate your recommendation.
Kind regards,
Matthew

Beoordeeld met 5 van de 5 sterren

Found the vehicle advertised on the…

Found the vehicle advertised on the internet and was able to reserve the vehicle for a fee which is refundable if I didn’t proceed with the purchase. Arranged a test drive and was happy with the vehicle. I purchased the vehicle which I believe to have been good price.
The process of buying and collecting the vehicle went smoothly and the salesman kept me informed. Would recommend this dealer which have a large selection of vehicles for sale.

19 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Good afternoon

Thank you for taking the time to share such a detailed review. I’m really pleased to hear how smoothly everything went for you, from reserving the vehicle online to test-driving and completing the purchase.

It’s great to know the refundable reservation gave you peace of mind while you decided, and even better that the vehicle lived up to expectations on the test drive. I’m glad you felt the price was fair and that the buying and collection process was handled efficiently.

It’s also fantastic to hear the salesperson kept you well informed — that clear communication makes all the difference. Your recommendation means a lot, and I’m sure others will appreciate knowing there’s such a wide selection of vehicles available.

Thank you again for your feedback.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Knowing Abraham runs a good ship

Knowing Abraham runs a good ship

Now have my 6th qashqui .. speaks volumes

17 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Good afternoon Brian,

Thank you for your review — it’s great to hear from a loyal customer. Having your 6th Qashqai really does say a lot, and we appreciate your continued trust.

I’m pleased to know Abraham and the team continue to give you the confidence to keep coming back. Running a “good ship” is exactly what we aim for, and your comments reinforce that the team are doing things right.

Thanks again for your support.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

We were dealt with a really helpfull…

We were dealt with a really helpfull andvfriendly manner. Could not have been better.

17 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Hi Michael
Thank you for your lovely feedback. We're really pleased to hear you were dealt with in such a helpful and friendly manner. It’s wonderful to know your experience couldn’t have been better. Your comments are truly appreciated.
Kind regards
Dawn

Beoordeeld met 5 van de 5 sterren

Service was outstanding from Regan

Service was outstanding from Regan. The car is amazing to drive. Quality deal!

14 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Thank you for your lovely feedback. We’re delighted to hear that Regan provided outstanding service and that you’re enjoying the drive of your new car. It’s great to know you’re happy with the deal too. We really appreciate you choosing us.
Many thanks,
Chloe

Beoordeeld met 5 van de 5 sterren

My third new car from dealer and again an excellent service.

This was my third new Qashqai car from the dealership. Yet again the staff provided an excellent, courteous and excellent service through the process. Highly recommend.

12 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Hi John,
Thank you for your fantastic 5‑star review and for your continued loyalty. We’re delighted to hear that this is your third new Qashqai from the dealership, and that once again our team provided excellent, courteous service throughout the process.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
Liza

Beoordeeld met 5 van de 5 sterren

Lovely staff made to feel very welcome

12 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Hi John,
Thank you for your lovely 5‑star review. We’re delighted to hear that our staff made you feel very welcome during your visit. Creating a friendly and comfortable experience is incredibly important to us, and we really appreciate you taking the time to share your feedback.
Kind regards,
Liza

Beoordeeld met 5 van de 5 sterren

pleasant experience

No hard selling, staff pleasant throughout, especially Regan!

27 februari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Good afternoon Alison,

Thank you for your review. We're really pleased to hear that your visit was relaxed and pressure‑free, and that the team looked after you well throughout. It’s great to know that Regan, in particular, helped make the experience so positive.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

My new Qashqai 205…

The whole purchasing experience was excellent.
Special thank you to Regan Palmer for maing everything so easy and for being so helpful

6 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Hi David
Thank you for your excellent feedback. We're delighted to hear that your purchasing experience was so smooth, and that Regan Palmer made everything easy while being so helpful throughout. Your kind comments are truly appreciated.
Kind regards
Dawn

Beoordeeld met 5 van de 5 sterren

A most pleasant experience.

From placing an order to completion I met with a most friendly, courteous and helpful experience. I must mention Richard and Chloe and Beth for making me feel so welcome. All in all this showroom provides a most comfortable environment that I would seriously recommend to anyone. The car is everything we could ask for as well.

2 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Good afternoon Mr Flood,
Thank you for your wonderful review. I’m really pleased to hear that your experience from placing the order through to completion was friendly, courteous and helpful throughout. It’s great to know that Richard, Chloe and Beth made you feel so welcome — they’ll be delighted to hear your kind words.
I’m also glad the showroom environment felt comfortable and inviting, and that your new car is everything you were hoping for. Your recommendation means a great deal.
Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Dealing with Tony Radford (derby) was a…

Dealing with Tony Radford (derby) was a pleasure, such a nice humble human being credit to you!

5 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Good afternoon Jim, Thank you for the lovely review. It’s great to hear that dealing with Tony at Derby was such a pleasure — your comments about his humility and kindness really stand out. He’ll be delighted to know he made such a positive impression and is seen as a real credit to the team.
Kind regards,
Kerry

Beoordeeld met 5 van de 5 sterren

QUALITY

One of the Best experience I have Had .Bridie Is A True Motabilty Sales Person .Nissan are Very Lucky.

2 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Hi Barry,
Thank you so much for your fantastic 5‑star review! We’re absolutely delighted to hear that this was one of the best experiences you’ve had. Bridie will be thrilled with your wonderful feedback — she’s a true credit to the Motability team, and we couldn’t agree more that we’re very lucky to have her.
Thank you for taking the time to share your experience with Vertu Nissan Derby.
Kind regards,
Liza

Beoordeeld met 5 van de 5 sterren

From start to finish Anthony made…

From start to finish Anthony made buying the car almost painless. He was very informative and helpful. Very friendly and cheerful and I felt respected throughout the whole process, nothing was too much trouble and all questions were answered.

10 februari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Derby

Antwoord van Vertu Motors - Nissan Derby

Thank you for taking the time to share your feedback. I’m delighted to hear that Anthony made the whole process so smooth and straightforward. It’s great to know you found him informative, friendly, and always willing to help. We really appreciate your kind comments.
Kind regards,
Keith

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