Vertu Motors - Nissan Ilkeston Reviews 

76
TrustScore 5 uit 5

4,8

Derby Road, DE7 5FH Ilkeston, Derbyshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I always use this dealership because the staff always give 110% to make sure changing my car is totally hassle free and over the years they have become like a family. Nothing is to much trouble in ex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went to Nissan Ilkeston for a new Qashqai and could not have been treated better. Was made to feel welcome by all the staff members. Ordered the new car and nothing was to much trouble for them, they... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I cannot stress how helpful and friendly the staff at Vertu Nissan Ilkeston were from start to finish. Despite some hitches they bent over backwards to make things go as smoothly as possible and are c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start to finish the process was very straightforward. Got a really good part exchanged on my old car, better than what the on-line quotes from the big companies give you. Sales staff were not pus... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - Nissan Ilkeston

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • Derby Road, DE7 5FH, Ilkeston, Derbyshire, Verenigd Koninkrijk

  • 0344 659 7276

4,8

Uitstekend

TrustScore 5 uit 5

76 reviews

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4,8

Alle reviews

(76)

12.760 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Car experience

I bought an MG ZS from Nissan Ilkeston. Excellent service from the very first phone call to the delivery of the car.
Had a person video of the car from Adam Johnson. Then when I went to view the car, he explained everything and wasn’t pushy at all. He showed me all the features of the car and I didn’t feel rushed.
His manager Nik also was very helpful and the two of them made it easy to buy the car.
Would highly recommend this company and wouldn’t hesitate buying from them again.

11 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Nissan Ilkeston

Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Beoordeeld met 5 van de 5 sterren

Helpful welcoming staff

Helpful welcoming staff, found us exactly what we was looking for. Communication was great every step of the way. Everything thoroughly explained and multiple payments options given.
Adam was extremely helpful throughout the whole process, thank you :) we would definitely recommend Vertu Nissan Ilkeston.

8 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Nissan Ilkeston

Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Beoordeeld met 5 van de 5 sterren

…great customer service

Danielle was lovely and so helpful and couldn't do enough to help with the transaction. She took me for a test drive, and I had a good chance to try out the car.
She went above and beyond, from start to finish.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Nissan Ilkeston

Thank you so much for your kind words! We are so happy to hear that Danielle was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Beoordeeld met 5 van de 5 sterren

Smooth and stress free experience.

Smooth process from initial contact right through to taking ownership.
I dealt mainly with Danielle at Ilkeston who was very pleasant, honest and professional to deal with.
Kept me up to date and guided me through the process.

14 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Nissan Ilkeston

Good afternoon Frank. Thank you so much for your kind words! We are so happy to hear that Danilelle was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Very professional approach to the whole…

Very professional approach to the whole process

24 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Nissan Ilkeston

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Beoordeeld met 5 van de 5 sterren

Amazing customer service very welcoming…

Amazing customer service very welcoming and ben was awsome and helped me with everything

3 oktober 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Nissan Ilkeston

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

Danielle Goodwin was amazing

Danielle Goodwin was amazing, attentive, helpful and made a difficult situation far easier to deal with. I am so grateful for all her help.

30 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Nissan Ilkeston

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

We were made to feel comfortable and…

We were made to feel comfortable and Karl was polite but friendly. He explained everything about the process of buying the car so we knew exactly what to expect.

22 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Nissan Ilkeston

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

Excellent service from Matt from start…

Excellent service from Matt from start to finish of buying our new car.
Matt and the team were incredibly helpful, honest and made it such an easy and transparent process!
Hugely trustworthy garage and we will definitely be back!
Couldn't ask for any more!
Very pleased with our new car and the finance plan!

19 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Nissan Ilkeston

Thank you so much for your kind words! We are so happy to hear that Matt was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Beoordeeld met 5 van de 5 sterren

I HAVE JUST PURCHASED MY NEW QASQAI…

I HAVE JUST PURCHASED MY NEW QASQAI FROM THIS DEALERSHIP AND WAS VERY PLEASED WITH WHOLE PROCESS FROM START TO FINNISH IT WAS ALL DEALT WITH BY MATHEW HALL WHO EXPLAINED EVERYTHING AS WE WENT ALONG BUYING MY NEW CAR FROM MATHEW AND THE TEAM WAS A VERY PLEASANT EXPERIENCE AND I WISH THE BEST DOUGIE

19 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Nissan Ilkeston

Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

Beoordeeld met 5 van de 5 sterren

Had a great experience buying a new car…

Had a great experience buying a new car at Nissan ilkeston, they have excellent customer service and went above and beyond to get my new vehicle for me, highly recommend this dealership.

11 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Nissan Ilkeston

Good morning Richard. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Great service from the staff from start…

Great service from the staff from start to finish Ben our salesman couldn’t have been more helpful would highly recommend.

4 september 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Nissan Ilkeston

Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Beoordeeld met 5 van de 5 sterren

Great service and communication

From, start to finish, the process was easy. From enquiring about the car, test driving to purchasing it. Ben made the whole process stress free. He sent a video of the cars exterior and interior and explained the spec of the car. Any question I asked he answered as his knowledge of the car was great. Great service and communication. I will definitely recommend family and friends here. Thank you.

1 september 2025
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Ilkeston

Antwoord van Vertu Motors - Nissan Ilkeston

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

A great car buying experience

After owning Vauxhall cars for many years we decided to go and have a look at a new Nissan Qashqai due to the new Vauxhall Frontiera only being avaiable to order and having around a 5 to 6 month delivery time. My wife and i had a run over to Vertu Nissan at Ilkeston.We were very impressed with the build quality of the Qashqai so had a wander in to the showroom and was immediatly welcomed by one of the sales staff who aked us if he could help with anything.We were invited to sit down and offered a hot drink.We explained that we knew very little about the Qashqi but were impressed by our first impressions of seeing the models they had on site.The salesman Mathew Hall introduced himself to my wife and myself and asked if we had our licences with us and would we like a test drive in their Qashqai demonstrator.He brought the car round for us and we both then had a test drive and were impressed with the drive and feel of the car and also the standard of equipment fitted to the car.My wife had said that if we had a new car it would be nice to have one with a heated steering wheel as we had on on a previous car we owned and she missed it on the Grandland we now owned.Mathew explained thet the Qashqai Tekna came with heated steering wheel,Heated seats and a heated front screen as standard equipment.They did not have a Tekna on site but one was located at Vertu Nissan at Sheffield and Mathew said they could have it sent down to Ilkeston for us to see.We thanked Mathew for his help and in less than 24 hours we received a call from Mathew to inform us the Tekna was on site and ready for us to come and see it .We went over the next day and were very impressed with the Tekna and also the fact that it was a pre registered car with a very very good saving on the list price .We then asked for a valuation on our Grandland and were very satisfied with the offer that was made so we shook hands on the deal and the car was prepared for us and we picked it up on the Friday of the same week.We are very pleased with the Qashqai Tekna and the courteous manner in whitch we were treated by everyone at Virtu Nissan Ilkeston.We would not hesitate to recomend popping in to see them .
Many thanks for a great car buying experience.
Roger & Jan

4 augustus 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - Nissan Ilkeston

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

Bought a used car from nissan ilkeston…

Bought a used car from nissan ilkeston very helpful staff very polite and not pushy
we dealt with Karl who was informative and had alot of time to answer my many questions
will definitely be back and recommend to others

11 juli 2025
Review zonder uitnodiging
Logo Vertu Motors  - Nissan Ilkeston

Antwoord van Vertu Motors - Nissan Ilkeston

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

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