Vertu Motors - Renault Leicester Reviews 

50
TrustScore 5 uit 5

4,8

39 Raw Dykes Road, LE2 7JU Leicester, Leicestershire, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service, friendly and extremely knowledgeable staff. Viraj was Very helpful and explained all the features of the vehicle and took the time to make sure I was fully happy with what I was pur... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Viraj at Vertu Renault Leicester. Absolutely no hard pressure sales, spent plenty time explaining everything - and I love my new car! Thanks Viraj 😊

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went there for my first test drive and end up buying our first car ever. Sebastian explained about the car in details and Honey dealt with the paper work, test drive and after sell service. As a new... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Seb & Honey were incredibly helpful in assisting us in the purchase of our new car. They were knowledgeable, insightful and at no point was there a “hard sell” - something that unfortunately is not th... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - Renault Leicester

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • 39 Raw Dykes Road, LE2 7JU, Leicester, Leicestershire, Verenigd Koninkrijk

  • 0344 659 5207

4,8

Uitstekend

TrustScore 5 uit 5

50 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(50)

13.676 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great customer service I can’t fault…

Great customer service I can’t fault them

7 augustus 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Beoordeeld met 5 van de 5 sterren

Great service and staff

Jack made the purchase of my new car very easy with no pressure or ‘hard sell’.
Great car at a great price so very happy!!

28 augustus 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Thank you for your wonderful review.

We are delighted to hear that Jack made the purchase of your new car so easy and enjoyable. It's fantastic to know that you appreciated his relaxed, no-pressure approach and that you found a great car at a great price.

Thank you for choosing Vertu Motors. We hope you enjoy your new car and look forward to welcoming you back in the future.

Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, friendly and extremely knowledgeable staff. Viraj was Very helpful and explained all the features of the vehicle and took the time to make sure I was fully happy with what I was purchasing. 5* service all round

17 juli 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Thank you for your fantastic feedback.

We’re delighted to hear that you received excellent service from the team and found everyone friendly and extremely knowledgeable throughout your experience.

It’s especially great to know that Viraj was so helpful, taking the time to explain all the features of your new vehicle and ensuring you were completely happy and confident with your purchase. Delivering that level of care and attention is exactly what we strive for.

Thank you for your 5-star feedback. I’ll be sure to pass on your kind words to Viraj and the team.

Kind regards,
Matthew

Beoordeeld met 5 van de 5 sterren

Helpful and accommodating staff

3 augustus 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Good afternoon Julian,

Thank you for your kind feedback, it’s great to hear you found the team helpful and accommodating throughout your experience.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Viraj…

Excellent customer service from Viraj at Vertu Renault Leicester.

Absolutely no hard pressure sales, spent plenty time explaining everything - and I love my new car!

Thanks Viraj 😊

25 juli 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Thank you for your fantastic feedback. We’re delighted to hear that Viraj provided such excellent customer service and took the time to explain everything clearly without any pressure.

It’s great to know you had such a positive experience and, most importantly, that you love your new car! I’ll be sure to pass on your kind words to Viraj.

Kind regards,
Matthew

Beoordeeld met 5 van de 5 sterren

Great team

Great team, Viraj has been very helpful, we love our new cars

24 juli 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Hi George,

Thank you for your fantastic 5-star review!

We’re delighted to hear the team at Vertu Renault Leicester provided such great service. It’s wonderful to know Viraj was so helpful throughout your experience and that you’re loving your new cars.

We’ll be sure to pass on your kind feedback to Viraj and the team.

Kind regards,
Kerry

Beoordeeld met 5 van de 5 sterren

Fantastic people to deal with

Fantastic people to deal with. I’m loving our Renault 4, it’s like driving the future.

18 juli 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Hi John,

Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that you had such a positive experience with the team at Renault Leicester.

It’s wonderful to know that you’re loving your new Renault 4, and we absolutely love your description of it being "like driving the future"! We’re thrilled that both the car and the service have left such a great impression.

Thank you again for your kind words, and we wish you many happy miles in your new Renault 4.

Kind regards,
Liza.

Beoordeeld met 5 van de 5 sterren

This was the first time I had purchased…

This was the first time I had purchased a new car. It was exciting but also a bit daunting. The process was seamless. I was kept up to date at all times on the status of the car purchase.
Thanks to Viraj and the team

29 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Good morning Liz,

Thank you for your lovely feedback, it’s great to hear your first new car purchase was such a positive experience. We’re pleased everything felt seamless and that Viraj and the team kept you informed every step of the way.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Best salesman ever Viraj went above and…

Best salesman ever Viraj went above and beyond with looking after me. Would highly recommend buying a car from here

29 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Thank you for your fantastic feedback. We’re delighted to hear that Viraj provided such outstanding support and went above and beyond to look after you.

We truly appreciate your recommendation and will be sure to pass on your kind words.

Kind regards,
Matthew

Beoordeeld met 5 van de 5 sterren

Seamless, no hassle. Enjoyable experience.

Seamless, friendly and enjoyable experience. Always on hand to answer questions, very professional and ultimately stress free.

22 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Hi Paul,

Thank you for your kind feedback.

We’re delighted to hear you had such a seamless, friendly and stress free experience, and that the team were always on hand to support you.

We really appreciate you taking the time to share your experience.

Kind regards,
Danielle

Beoordeeld met 5 van de 5 sterren

10/10 experience !

I recently purchased a Renault Arkana from Vertu Renault Leicester and had an excellent experience from start to finish.

A special thank you to Honey and Paul, who were both incredibly supportive throughout the entire process. They were patient, professional, and always happy to answer my questions. Their communication was also brilliant and they always kept me updated throughout the process and worked hard to get everything ready as quickly as possible for a smooth handover and purchase.

The car was also presented like new and everything was well prepared for collection. I’m delighted with my purchase and couldn’t be happier with the service I received.

Thank you again to Honey, Paul, and the team at Vertu Renault Leicester. I would highly recommend them to anyone looking for a new or used car.

8 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Thank you for your fantastic feedback. We’re delighted to hear you had such a positive experience at Vertu Renault Leicester and that Honey and Paul provided supportive, professional service throughout.

It’s great to know everything was prepared smoothly and that you’re so pleased with your Arkana. I’ll be sure to pass on your kind words.

Kind regards,
Matthew

Beoordeeld met 5 van de 5 sterren

Everything went well and we are very…

Everything went well and we are very pleased with our new Captur. Big thank you to Colin for his help and support.

27 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Hi Margaret,
Thank you so much for your wonderful 5-star review! We’re delighted to hear everything went smoothly and that you’re enjoying your new Captur – it’s a fantastic choice.
I’ll be sure to pass on your kind words to Colin, who will be thrilled to know his support made such a positive difference to your experience.
We really appreciate you taking the time to share your feedback and wish you many happy miles ahead. If there’s ever anything else we can help with, please don’t hesitate to get in touch.
Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

Seb & Honey were incredibly helpful in…

Seb & Honey were incredibly helpful in assisting us in the purchase of our new car. They were knowledgeable, insightful and at no point was there a “hard sell” - something that unfortunately is not the case with so many garages. We are very happy with both the car and level of service we received.

16 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Good afternoon Rob. Thank you for taking the time to leave a review regarding your experience with our Sales Team at Vertu Renault Leicester. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Selina.

Beoordeeld met 5 van de 5 sterren

From start to finish

From start to finish, my experience here was outstanding. Every member of staff I interacted with were professional and friendly.
The advice I received from Alex was brilliant, and his project knowledge was outstanding.
I was able to have a brilliant test drive and collection of my new car was achieved by the date I needed.
Thank you to Alex and the team

11 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Good afternoon Joseph,

Thank you for your fantastic review. It’s great to hear that your experience was outstanding from start to finish, and that the team were consistently professional and friendly throughout. Alex will be delighted to know his knowledge and advice made such a positive difference, and that everything ran smoothly from test drive to collection.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

First ever test drive turn into buying

Went there for my first test drive and end up buying our first car ever. Sebastian explained about the car in details and Honey dealt with the paper work, test drive and after sell service. As a new driver and 1st time car owner I believe those thinks are crucial.
In next 12 days Honey answered my all emails and ensured some other accessories I asked. Collection date went very smooth and expected.
We didn't feel to visit any other car dealer as they seems adequate and friendly.

18 april 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Good afternoon Sourav,

Thank you for sharing your experience. It’s great to hear that what started as your first test drive turned into buying your first ever car, and that the whole journey felt positive and reassuring. It’s lovely to know Sebastian took the time to explain everything clearly, while Honey supported you so well with the paperwork, test drive, and after‑sales care.

We’re especially pleased that all your questions were answered promptly and that the collection went smoothly, helping you feel confident as a new driver and first‑time car owner. Thank you for choosing us and for your kind recommendation.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Lovely people

We were welcomed into a very well presented showroom, met a very knowledgable and informative sales person who guided us through the process without any pressure which enabled us to make the right decision and we ended up with a very stylish and chic new car, a massive thank you to all at the dealership who made it such an easy and enjoyable experience.

30 april 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Good afternoon Nic,

Thank you for your lovely review. It’s great to hear you felt welcomed into the showroom and that the sales team were knowledgeable, informative, and supportive without any pressure. We’re really pleased the process felt easy and enjoyable, and that you drove away with a stylish new car you’re delighted with.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

The service department at Renault…

The service department at Renault Leicester is outstanding. Their customer service is second to none! The times I've visited the service department i've experienced knowledgeable and friendly staff, who go above and beyond to help. I would highly recommend anyone who is querying where to take their car to take it here! Special thanks to Sarah and Mahomed for their care and understanding in my case which was particularly stressful!

28 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Hi Jo‑Ann,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear how positive your experiences have been with the service department at Vertu Renault Leicester.
It’s wonderful to know that the team’s knowledge, friendliness, and willingness to go above and beyond have stood out to you on each visit. Customer care is incredibly important to us, so hearing that you felt so well supported — especially during a particularly stressful situation — truly means a lot.
Your special thanks to Sarah and Mahomed will be passed on to them; they’ll be really pleased to know the care and understanding they showed made such a difference for you.
Thank you again for your strong recommendation. We really appreciate your trust and look forward to continuing to support you in the future.
Kind regards,
Liza.

Beoordeeld met 5 van de 5 sterren

The best service and a great car

The service at Vertu Renault in Leicester is outstanding. I bought a new Renault Clio to replace my previous one and Vish was so helpful and patient, and very knowledgeable. Nothing was too much trouble, and they listen to your needs and offer advice. I have also taken out a service plan with Vertu as I was so happy with their customer service. I love my new car!

14 april 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Hi there,
Thank you so much for your wonderful feedback. We're absolutely delighted to hear that you received outstanding service at Vertu Renault Leicester and that your experience replacing your Renault Clio was such a positive one.
It’s fantastic to know that Vish was so helpful, patient, and knowledgeable throughout the process, taking the time to listen to your needs and offer clear, helpful advice. Hearing that nothing was too much trouble really reflects the level of care we aim to provide.
We're also pleased that your experience gave you the confidence to take out a service plan with Vertu — that means a great deal to us. Most importantly, we’re thrilled to hear that you love your new car!
Thank you again for choosing Vertu Renault Leicester and for taking the time to share your experience.
Kind regards
Dawn

Beoordeeld met 5 van de 5 sterren

We came in to the showroom yesterday to…

We came in to the showroom yesterday to ask a question and to see if you could help us with the satnav ,we seen Colin he was very helpful and another colleague came to us and helped sort it out . We didn’t even buy the car from them . We are two very happy people now because they fixed it for us . Excellent 👍. Thank you very much Brian and Jane

22 april 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Dear Brian and Jane,
Thank you very much for taking the time to share your feedback. We’re delighted to hear that your visit to our showroom was such a positive experience.
It’s great to know that Colin and his colleague were able to help resolve the satnav issue for you, even though the vehicle wasn’t purchased from us. Providing helpful, friendly support whenever we can is very important to us, and we’re so pleased to hear it made a real difference.
Thank you again for your kind comments — we’re glad to know you both left happy.
Kind regards,
Liza

Beoordeeld met 5 van de 5 sterren

Renault Leicester really looked after…

Renault Leicester really looked after me and my family getting a Simbyoz. Paul and the team were very helpful. Honey in the test drive explained things very well and Alex on the hand over was very efficient. The car itself is been lovely to drive so far.

Pablo

17 april 2026
Review zonder uitnodiging
Logo Vertu Motors  - Renault Leicester

Antwoord van Vertu Motors - Renault Leicester

Hi Pablo,
Thank you for the fantastic review. It’s great to hear Renault Leicester looked after you and your family so well during your Symbioz purchase.
Paul and the team will really appreciate your comments, and it’s lovely to hear how clearly Honey explained everything on the test drive. Alex making the handover smooth and efficient is the perfect finishing touch.
Brilliant to know you’re enjoying the car too — the Symbioz is a lovely drive.
Kind regards,
Kerry

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer