Great experience and communication from a get go. Very helpful, transparent and honest. No pressure when purchasing and everything explained to the smallest detail. Purchased a vehicle and had it... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service through out my experience. Andrew Lawrence went out of his was to create a deal to my specifications. The dealership manager Ryan pulled out all the stops to create a deal within my... Toon meer
Bedrijf heeft geantwoord
I purchased my Cupra from this dealership. I have had nothing but a lot positive experience with the car, after sales and services. A special mention to Andy who was the salesman who still remembers... Toon meer
Bedrijf heeft geantwoord
Just purchased our second car from this dealership. We did not know how enjoyable buying a car from SEAT Derby could be on both occasions. We saw Ben Tomlinson this time and from our first contact to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Automaterialenwinkel
- Autoreparatie en -onderhoud
- Motorvoertuighandelaar
- Verkoper van tweedehands auto's
Over Vertu Motors - Seat Derby
Geschreven door het bedrijf
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contactgegevens
Locomotive Way, Pride Park, DE24 8PU, Derby, Derbyshire, Verenigd Koninkrijk
- 0344 659 6320
4,5
Uitstekend
30 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Seat Derby
Andrew Lawrence was an excellent ambassador for your company
31 december 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - Seat Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Sales team at vertu seat absolute delight to deal with couldn't thank them enough
Sales team at ver tu sea
5 december 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - Seat Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
I purchased a used vehicle last week
I purchased a used vehicle last week. Was greeted by Jason Lord one of the sale Advisors he was Great answered all my questions. Very professional and treated me very well . One pleased customer 😀
12 november 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - Seat Derby
Good afternoon Mrs Bagley. Thank you so much for your kind words! We are so happy to hear that Jason was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Had very good service throughout from…
Had very good service throughout from Vertu Seat Derby in purchasing my new car.
Fitz was excellent in showing me everything I was interested in for my car needs and helping in selecting what was right for me.
I was kept updated with progress on the order and he spent a lot of time assisting me in setting up my vehicle and phone options (I'm not good with technology). Would definitely recommend and although it is only my first day with the car I am very pleased with it. Very good service!
24 oktober 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - Seat Derby
Good morning, Luke. Thank you so much for your kind words! We are so happy to hear that Fitz was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Vertu Derby
Purchased a brand new Karoq from Vertu Derby. A pleasure to deal with throughout, in particular Charlotte Sinacola.
22 oktober 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - Seat Derby
Good afternoon. Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Not the most honorable dealership
Found a car I really wanted from this dealership and went to my local Vertu garage I have used in the past to secure it via that dealership. Advised them we were cash buyers and content with the price and secured a value for a trade in. All Derby had to do was complete the prep so we could pay the deposite to our local dealership and transport the car. 3 day later we were advised prep was complete however the price had risen by £800! I refused to be taken advantage of because I had said I would buy the car so wished them luck selling an automatic volvo off a seat forecourt. Have now bought my volvo from my local dealership. I note the one I wanted is still for sale.
Update... well Tom, may I suggest a simple TBC against the price or don't put one rather than annoy a potential customer. Fortunately a different Vertu partner had a totally different way of dealing with a sale, and why I bought my car there.
29 september 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - Seat Derby
Good afternoon, Kim. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. Apologies if this was not initially made clear to you however this vehicle was listed as awaiting preparation which mean the price may change one preparation is completed depending on the work that was required. If you have any questions or if there is anything you would like to discuss further, please feel free to contact me at Tom.Allen@vertumotors.com Kind regards, Tom Allen - General Sales Manager.
Vertu Derby Cupra
Vertu Derby, I can only rate 5 stars but they deserve more. I rarely leave reviews particularly for car purchases. Having bought over 200 cars in my life, Vertu has been the best dealer experience ive had to date and Ive been to every prestige brand!
From enquiry to handover, in just a few days all the stops were pulled out with 100% credit going to Andy Lawrence. Car immaculate, px deal offered on par with other offers, service and responsiveness beyond reproach. Will be travelling the 90 miles for servicing just because I know I will be looked after. Some will say im mad, but when you get service of this standard, sometimes you need to put yourself out to get it. I am prepared to do so.
12 september 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - Seat Derby
Good morning Lee. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Andy and the team. We hope to see you again soon. Happy motoring, Kerry
From the moment I walked into the…
From the moment I walked into the showroom I was treated with upmost courtesy and respect. Senoir sales exec Ollie Ollerton listened carefully to my needs and requirements and we found the perfect model. With lots of laughing in-between. Tom the manager runs a great team. Top class dealership.
1 september 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - Seat Derby
Good afternoon Tracey. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Ollie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Good customer service received from Sales
Good customer service received from Seat Derby. Ollie was knowledgeable and helpful.
30 augustus 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - Seat Derby
Thank you so much for your kind words! We are so happy to hear that Ollie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Poor experience
Poor, get a quote online and watch them take huge amounts off after wasting your time. Left to wait nearly 45 minutes in the waiting area after making and confirming an online appointment as well. Wouldn’t bother.
26 juni 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - Seat Derby
Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref TPDO0207 Kind regards Dawn
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.