Vertu Motors - Toyota Leicester Reviews 

163
TrustScore 4.5 uit 5

4,7

129 Welford Road, LE2 6BE Leicester, Leicestershire, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great service from Lilly Fitzosimon she was helpdul from the start to the end of my entire car deal. Thank tou for making it special. All of the staff at Leicester vertu motors are very helpful 👍... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought a fantastic car from Toyota Leicestershire- great value Sonia who looked after us from start to finish was amazing - she was friendly so helpful patient and made you feel at ease- nothing wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sonia made me feel relaxed when I test drove an automatic car for the first time . She explained everything about the buying process and kept me informed until I could pick up . Thank you , highly rec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Stuart was helpful, educational and more than apologetic about things beyond his control (the giant wotsit coloured turds' stupid war, not Stuarts fault). A first time experience made to feel ever bit... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - Toyota Leicester

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • 129 Welford Road, LE2 6BE, Leicester, Leicestershire, Verenigd Koninkrijk

  • 0330 012 2414

4,7

Uitstekend

TrustScore 4.5 uit 5

163 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(163)

12.844 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic service

The team of staff are very helpful and go out of their way to please you and make the whole process and experience of buying a car easy and pleasurable. I would highly recommend.

22 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Good afternoon Michelle. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

We were exceptionally pleased with the…

We were exceptionally pleased with the professionalism friendliness customer service we experienced being served by Mr Stuart Bolton. The service we received at Toyota has been the best as far as a car dealership is concerned.

21 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Good afternoon Yolanda. Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Amazing staff and very efficient team…

Amazing staff and very efficient team and service. A special shout out to Lilly Fitzimons at Vertu, Toyota @ Leicester . She was amazing at understanding our needs and providing the dream car we always wanted. Thank you so much Lilly♥️

31 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Good afternoon. Thank you so much for your kind words! We are so happy to hear that Lilly was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, would highly recommend

20 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Good afternoon Bev. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Another new car!!

Recently a purchased my Lexus from Toyota Leicester. Service is brilliant, as are the team (Stuart, Nathan etc). I’ve been buying my cars from them for a number of years now and have always gone back to upgrade due to the professional and interpersonal service they provide. See you in 3yrs guys.

14 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Stuart, Nathan and the team. We hope to see you again soon. Happy motoring, Selina

Beoordeeld met 5 van de 5 sterren

Top notch service

Kind, and efficient people. Professional service.

14 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Beoordeeld met 5 van de 5 sterren

Great Service from Lily and Nick

Great Service from Lily and Nick.
Competitive prices
Good car and after services

7 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Good morning, Thank you so much, Abdul, for your fantastic 5‑star review.
It’s wonderful to hear that Lily and Nick provided great service and that you were pleased with the competitive pricing, your car, and the after‑sales support. The team at Toyota Leicester will be delighted with your feedback.
If there’s anything we can help with in the future, we’re always here to support you.
Thank you again for choosing us. Kind regards, Kerry

Beoordeeld met 5 van de 5 sterren

Excellent Toyota Dealership

Excellent services provided by Chris and Ben. Nice and smooth. Highly recommended.

30 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

All the staff and manager at Vertu…

All the staff and manager at Vertu Motors Leicester where friendly and welcoming.
Fidelis Was our sales person whom was friendly knowledgable and answered all our questions
We would recommend purchasing a car from them. Quality services and quality cars 10/10

23 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Good morning, Maria .
Thank you so much for your kind words! We are so happy to hear that Fidelis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Beoordeeld met 5 van de 5 sterren

Excellent service

We were greeted by Joe, who didn't pressure us, but was there to help us & answer any questions. After a test drive we decided to buy the car.
2 days later we picked up the car, everything was as promised & the whole process went very smoothly. Couldn't fault anything.

15 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

I cannot fault the staff they have been…

I cannot fault the staff they have been really helpful and made getting a new Yaris Cross a memorable occasion. A special thank you to Steve Noble.

22 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, very welcoming staff and could not be happier with the car I have purchased and serviced I have received.

16 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Beoordeeld met 5 van de 5 sterren

I am in awe

I am in awe! Had the fastest and coolest service ever.
I idly entered a query on chat GPT asking for a brand new car under £30k and Vertu was the number 1 option. Filled out a form and got assigned Lucy who walked me through and I was sold on the first chat. She followed up promptly and I have a brand new car! Still pinching myself.

5 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Thank you so much for your kind words! We are so happy to hear that Lucy was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

Beoordeeld met 5 van de 5 sterren

New Toyota Car

Sohail was fabulous and looked after me very well for new car. He made me feel welcome and happy. Nice to meet him as he helped a lot

27 november 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Good afternoon. Thank you so much for your kind words! We are so happy to hear that Sohail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Amazing experience

The process from beginning to end was truly amazing Sohail was attentive and answered all my questions even the stupid ones. Was truly a good experience and would do it all again.

28 november 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Thank you so much for your kind words! We are so happy to hear that Sohail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Beoordeeld met 5 van de 5 sterren

Fidelis the salesman was very good

Fidelis the salesman was very good and easy to deal with.

21 november 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Beoordeeld met 5 van de 5 sterren

Everything was not a problem,

Everything was not a problem,even moving the car from huddersfield to leicester for me to veiw.Then there is kelvin!!what a great salesman.nothing was a problem.He was helpful & polite,no pressure ,sorted all the paper work .A great experience thank you

18 november 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Good afternoon Mr Wishart. Thank you so much for your kind words! We are so happy to hear that Kelvin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Beoordeeld met 5 van de 5 sterren

Recently we bought 2 cars from Vertu…

Recently we bought 2 cars from Vertu Toyota on Welford Road. On our initial visit we were met by a sales executive, Mr Fudelis Echiejile, who was very knowledgeable, polite and very helpful in answering all of our many questions. We looked at many vehicles and arranged a test drive on two cars and he was never pushy in trying to ‘oversell’ the vehicles. We were given plenty of time to make a decision that suited our needs and we never felt pressured to buy any of the vehicles. We felt we got a fair deal on both vehicles and are very happy with our purchase.

7 november 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Thank you so much for your kind words! We are so happy to hear that Fudelis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Beoordeeld met 5 van de 5 sterren

Really recommend!

14 november 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Beoordeeld met 1 van de 5 sterren

Absolute joke.

Van went in for a factory recall (all in working order), came back with a knackered injector. Couldn't book us in for a week, van finally goes in for work and went work is completed it all of a sudden has a petrol contamination, bit of arguing about this was not us contaminating the fuel system, all of a sudden it's no longer a petrol contamination and needs to be sent for testing. 3 weeks later we are still waiting on work to complete. Chase it up daily and keep getting told someone will call me back and never does. In the meantime they have taken a van from us and provided a Yaris in place....hardly a fair swap for a business that makes deliveries daily.
Ridiculous.

27 oktober 2025
Review zonder uitnodiging
Logo Vertu Motors  - Toyota Leicester

Antwoord van Vertu Motors - Toyota Leicester

Good afternoon, David. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Danielle

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer