Vertu Motors - Volkswagen Huddersfield Reviews 

102
TrustScore 4.5 uit 5

4,6

Leeds Road, HD2 1UL Huddersfield, West Yorkshire, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Outstanding experience from start to finish! When I first arrived, the staff greeted me to check if I needed anything, then gave me full space to browse the showroom and forecourt without any pressure... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything went very smoothly. The salesman Ethan Cooper was brilliant and very helpful. Made the whole experience enjoyable and seamless. All the staff were great

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Joanna made the whole experience absolutely fantastic from beginning to end. She is a real asset to Volkswagen. After having negative experiences in the past, Joanna has restored my confidence in VW.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Keith at Vertu motors in Huddersfield was brilliant from start to finish. We only popped in to browse some used cars with our son who is learning to drive. Keith was super friendly right from th... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - Volkswagen Huddersfield

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • Leeds Road, HD2 1UL, Huddersfield, West Yorkshire, Verenigd Koninkrijk

  • 0344 659 8632

4,6

Uitstekend

TrustScore 4.5 uit 5

102 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(102)

13.261 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service

Everything went very smoothly. The salesman Ethan Cooper was brilliant and very helpful. Made the whole experience enjoyable and seamless. All the staff were great

5 augustus 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Thank you for your wonderful review.

We are delighted to hear that everything went so smoothly and that Ethan Cooper provided such brilliant service throughout your experience. It's fantastic to know that he was so helpful and made the whole process enjoyable and seamless for you.

We're also pleased to hear that all of the team made such a positive impression. Thank you for choosing Vertu Motors, and we truly appreciate your feedback.

Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Everything was made so easy from the…

Everything was made so easy from the start , the sales team were perfect and nothing was to much trouble

20 augustus 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Thank you for your kind review. We're delighted to hear that everything was made easy from the very start and that our sales team provided such excellent service throughout. It's great to know that nothing was too much trouble and that your experience was a positive one from start to finish.

Kind regards,
Matthew

Beoordeeld met 5 van de 5 sterren

Well greeted

Well greeted, and well informed Ewan made my Tiguan purchase easy and enjoyable.

13 augustus 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Thank you for your kind feedback.

We’re delighted to hear that you received a warm welcome and felt well informed throughout your visit. It’s great to know that Ewan made your Tiguan purchase easy and enjoyable, providing excellent support and guidance every step of the way.

We hope you enjoy your new Tiguan, and I’ll be sure to pass on your kind words to Ewan.

Kind regards,
Matthew

Beoordeeld met 5 van de 5 sterren

Exceptional customer service from Joanna

Joanna made the whole experience absolutely fantastic from beginning to end. She is a real asset to Volkswagen. After having negative experiences in the past, Joanna has restored my confidence in VW. Thank you so much, Joanna!

10 augustus 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Good afternoon Aliyah,

Thank you for your wonderful feedback, it’s fantastic to hear Joanna made the whole experience so positive from beginning to end. We’re delighted she was able to restore your confidence and provide the level of service you deserved. Your kind words are greatly appreciated, and we’re pleased Joanna made such a lasting impression.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Five-star service

Outstanding experience from start to finish! When I first arrived, the staff greeted me to check if I needed anything, then gave me full space to browse the showroom and forecourt without any pressure. When I was ready for assistance, Ewan stepped in and went above and beyond; he clearly explained the vehicle's features and even arranged a test drive for me on the same day. He clearly articulated all three buying options so I could make an informed decision, and seamlessly managed the entire process from that initial test drive straight through to the final purchase and post-pickup follow-up. Highly recommended!

1 augustus 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Ewan and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Dawn

Beoordeeld met 5 van de 5 sterren

Jasmine who helped us with our purchase…

Jasmine who helped us with our purchase was very friendly + professional.

Although we didn't sell our car thru Vertu , her service was top notch .

17 juli 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Thank you for your wonderful review.

We are delighted to hear that Jasmine provided such friendly and professional service throughout your purchase. It's great to know that her customer care made such a positive impression.

Thank you for choosing Vertu Motors. We will be sure to pass your kind comments on to Jasmine.

Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Purchase of used VW polo

Excellent jasmine was so nice and very helpful and assisted me with incar entertainment system and mobile phone set up a big thank you to Jasmine 😄 QQ

23 juli 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Hi Thelma,

Thank you for taking the time to leave us such a wonderful 5-star review. We’re delighted to hear that you had an excellent experience with Volkswagen Huddersfield.

It’s fantastic to know that Jasmine was so friendly and helpful, and that she took the time to assist you with setting up your in-car entertainment system and mobile phone. We understand how important it is to feel confident with your vehicle’s technology, and we’re pleased that Jasmine was there to help every step of the way.

We’ll be sure to pass your kind thanks on to Jasmine, who will be delighted to receive your feedback.

Kind regards,
Liza.

Beoordeeld met 5 van de 5 sterren

Keith at Vertu Volkswagen in Huddersfield…

Keith at Vertu motors in Huddersfield was brilliant from start to finish. We only popped in to browse some used cars with our son who is learning to drive.
Keith was super friendly right from the off, he listened to what we were looking for and managed to source the perfect car for our lad from another Volkswagen dealer - the right spec, the right colour and at a good price.
He was supportive through the whole process and made sure he was available so we could test drive and was waiting for us when we picked the car up.
Just a genuinely top bloke with a great personality.
Thanks Keith and Vertu Huddersfield.
Stuart and Oliver

20 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that Keith provided such a friendly and supportive experience from start to finish. It's fantastic that he was able to source the perfect car for your son and make the whole process smooth and enjoyable.

We'll be sure to pass on your kind comments to Keith and the team. We hope your son enjoys his new car and wish him well as he continues learning to drive.

Many thanks,
Chloe

Beoordeeld met 3 van de 5 sterren

sales lady Jo was great but Vertu do…

sales lady Jo was great but Vertu do not let you haggle about the price sale price is fixed part x price is fixed yes i had the car because its what i wanted but took my part x to we buy any car as got £700+ more than they would give me

10 juli 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Good afternoon. Thank you for taking the time to leave us a review - Was there any particular reason for it being 3 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref TP3NB1107 Kind regards, Kerry

Beoordeeld met 5 van de 5 sterren

My sales assistant Tyler and Claire…

My sales assistant Tyler and Claire were absolutely fantastic i couldn’t have asked for better people to help me especially for someone who’s doing this for the first time on their own I will definitely be back when the time comes

29 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Tyler, Claire and the team. We hope to see you again soon. Happy motoring, Selina

Beoordeeld met 5 van de 5 sterren

Jasmine did an amazing job finding us…

Jasmine did an amazing job finding us the special edition car we were searching for
She went over and above to support the purchase and overcome some slightly complex admin issues
Thanks for outstanding service

20 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jasmine and the team. We hope to see you again soon. Happy motoring, Selina

Beoordeeld met 5 van de 5 sterren

Very easy to buy my new car

Very easy to buy my new car. Aqib Hussain very helpful. Aqib listen to me what I wanted and Worked With Me he was it push it all. I went a couple of times and he had no problem me asking questions. If you didn’t know, he asked his manager. Everybody was nice in the showroom. Nobody made me uncomfortable. I would recommend Vertu motors to my family and my friends.
Thank you Aqib Hussain.

30 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Thank you for sharing such a thoughtful review. I’m really pleased to hear how easy the process felt and that Aqib was so helpful throughout. It’s great that he listened to what you wanted, worked with you at your pace, and made sure you felt comfortable asking questions. Your kind words about the whole showroom team mean a lot, and it’s wonderful to know you’d recommend us to family and friends.

Many thanks,
Chloe

Beoordeeld met 5 van de 5 sterren

Amazing experience

Amazing experience, really felt guided well in all steps and never left in the dark on what was happening with my car, Joanna was always happy to answer questions and was very accommodating.

22 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Hi Jools,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a positive experience and felt well guided throughout the whole process. It’s great to know Joanna kept you fully informed and was so accommodating along the way.

We really appreciate your kind feedback and hope to welcome you back again soon.

Kind regards,
Kerry

Beoordeeld met 5 van de 5 sterren

Fantastic friendly service from start…

Fantastic friendly service from start to finish, 1st class customer service from Jasmine

19 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Good afternoon Jane,

Thank you for your lovely feedback, it’s great to hear you received such friendly and first-class service throughout.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Outstanding service from Vertu—Jasmine made my Tiguan purchase flawless!

I recently bought a new Volkswagen Tiguan, and the customer experience provided by Vertu was absolutely outstanding from start to finish. Dealing with Vertu VW Huddersfield was an incredibly swift and stress-free process, largely thanks to Jasmine, who was amazing throughout. Her communication was spot on, keeping me updated with timely notifications so I always knew exactly what was happening. Vertu gave me a fantastic price on the car and provided plenty of excellent options so I could tailor the exact specification I needed without any pressure. The collection day at the dealership was a really nice experience; Jasmine took the time to go through the car in detail, explaining all the new features perfectly before I drove away. I highly recommend Vertu and specifically Jasmine if you want an exceptional car-buying experience!

17 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jasmine and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Dawn

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service
Jan was amazing wasn’t pushy and managed everything. Staff always friendly and professional. Would highly recommend.

13 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Good morning Neil,

Thank you for your review. It’s great to hear that Jan provided such amazing support, managing everything with a relaxed and no‑pressure approach. We’re also pleased the wider team made you feel welcome with their friendly and professional service.

We really appreciate your recommendation.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Happy customer.

The car purchase was straightforward. The car was very well prepared and the test drive went smoothly. There was no pressure from the sales agent Luke. Luke was professional, helpful and informative throughout. I'm happy with the new car although getting to know all its tech will take a while.

9 juni 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Thank you for your great feedback. We’re delighted to hear that your purchase was straightforward and that the car was well prepared for you.

It’s fantastic to know that Luke provided a professional, helpful and pressure-free experience, and that your test drive went smoothly. We hope you enjoy getting to know all the features of your new car.

Kind regards,
Matthew

Beoordeeld met 5 van de 5 sterren

Jan was great.

Jan kept me up to date with things and the hand over went very smoothly. Nothing was too much trouble. She sorted out my phone connection and radio stations.

26 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Good morning Margaret,

Thank you for your review. It’s great to hear that Jan kept you well updated throughout and made the handover so smooth. Taking the time to help set everything up, including your phone and radio stations, really makes a difference — nothing being too much trouble is exactly the level of service we aim to provide.

Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. There was a slight problem with my new car however this was resolved within the hour. Would 100% buy from here again. Really in love with my new car thank you.

30 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Thank you for your wonderful feedback.
We’re delighted to hear that you received excellent customer service and that any issue with your new car was resolved so quickly. Ensuring our customers are back on the road with complete peace of mind is always our priority.
It’s fantastic to know you love your new car and that you’d choose to buy from us again—your recommendation means a great deal to us.
Thank you again for your support, and we wish you many happy miles ahead.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Collected my new car for my birthday…

Collected my new car for my birthday and Jan was great. Very friendly and honest. I didn’t feel like I was being forced into buying a car and she listened to what I needed to suit my life style. I would recommend Jan when buying your next car. She listens to your needs and goes above and beyond to help you.

20 mei 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Huddersfield

Antwoord van Vertu Motors - Volkswagen Huddersfield

Hi Phoebe,
Thank you so much for taking the time to leave such a wonderful 5‑star review. We’re delighted to hear that you had such a special experience collecting your new car — and what a fantastic birthday treat!
It’s lovely to know that Jan looked after you so well, providing friendly and honest support while really listening to your needs. Ensuring you feel comfortable and never under pressure is exactly the experience we aim to deliver, so your feedback is truly appreciated.
Your recommendation of Jan means a great deal, and she’ll be thrilled to hear how much of a difference she made in helping you find the perfect car for your lifestyle.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer