Vertu Motors - Volkswagen Mansfield Reviews 

162
TrustScore 5 uit 5

4,8

206 Chesterfield Road North, NG19 7JG Mansfield, Nottinghamshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have recently purchased a new car from Vertu Volkswagen in Mansfield. I cannot fault the customer service received from everyone at the dealership, from our first visit through to collecting my... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A huge thank you to Joe Percy at Mansfield VW for making the purchase of my new VW Polo such a fantastic experience. Joe went above and beyond every step of the way, ensuring everything was explained... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had the best, stress free experience from start to end at Volkswagen Vertu Mansfield. Mark Robinson was friendly, helpful, efficient and kept in touch every step of the way.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - Volkswagen Mansfield

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • 206 Chesterfield Road North, NG19 7JG, Mansfield, Nottinghamshire, Verenigd Koninkrijk

  • 0344 659 4030

4,8

Uitstekend

TrustScore 5 uit 5

162 reviews

5 sterren
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4,8

Alle reviews

(162)

12.736 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Vertu VW Mansfield have always been brilliant

Vertu VW Mansfield have always been fantastic for us, we've had all of our cars from them. The service from sales is always exemplary. The service department are super helpful and friendly. Can't rate them highly enough to be honest.

4 maart 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Hi Paul,
Thank you so much for taking the time to leave such a fantastic review. We're thrilled to hear that you’ve continued to have great experiences with Vertu Volkswagen Mansfield. It means a great deal to us that you’ve chosen the team for all of your cars over the years.
We’re delighted that you find our sales team exemplary and our service department friendly and helpful. Feedback like yours really does make all the difference, and the team will be so pleased to know how much you value their support.
Thank you again for your loyalty and your kind words.
Kind regards,
Liza

Beoordeeld met 5 van de 5 sterren

stress free car purchase

Friendly, polite, approachable staff who afford you the time and space to peruse the vehicle. They do not hover, crowd, or present hard sell tactics - which is a refreshing and pleasant change to car purchases in the past. The whole experience felt customer led, that I was in control rather than being swept along.

20 februari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Hi Margaret,
Thank you for your excellent 5‑star review! We’re delighted to hear that the team at Volkswagen Mansfield were friendly, polite and approachable. It’s great to know you felt given the space and time to explore the vehicle without any pressure — a refreshing, customer‑led experience is exactly what we aim for.
We really appreciate you sharing your feedback.
Kind regards,
Liza

Beoordeeld met 5 van de 5 sterren

Highly recommended dealership

First and foremost we were fortunate to buy our car with the assistance of Naglis from the Mansfield dealership. Naglis was professional, courteous and knowledgeable. He provided answers to our numerous questions with patience and good humour. We were introduced to managers who were also polite and helpful. We are very pleased with our car and the service provided particularly by Naglis. He is a valuable asset to the organisation and we would highly recommend both Naglis and the dealership.

17 februari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Thank you so much for sharing your wonderful feedback, Gary. It is fantastic to hear that Naglis made your experience such a positive one with his professionalism, courtesy and knowledge. We are delighted that you felt supported throughout your visit and that the whole team made a great impression. It is lovely to know you are pleased with your new car, and your recommendation truly means a lot to us.

Kind regards,
Danielle

Beoordeeld met 5 van de 5 sterren

amazing service from the team

amazing service from the team, absolutely love my car big shout out to Jonathan and Dale

16 februari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Good afternoon,
Thank you for your lovely review. It’s great to hear that you received amazing service from the team, and even better to know how much you’re loving your new car! Jonathan and Dale will be delighted to hear your kind words.
If there’s anything more we can do for you, just let me know.
Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Naglis was very helpful and easy going

Naglis was very helpful and easy going, and answered my questions with a great deal of confidence

12 februari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Thank you for your feedback. I’m really pleased to hear that Naglis was so helpful and easy‑going, and that he answered your questions with such confidence. Your kind comments are greatly appreciated.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Great car buying experience

The time and patience shown by Jamie Jackson was highly commendable. Nothing was too much trouble as he explained in intricate detail the workings of the vehicle we were interested in. Jamie made us feel relaxed and under no pressure or obligation.

30 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Thank you for your kind feedback. I’m really pleased to hear that Jamie Jackson took the time to explain everything in such detail and made the whole experience relaxed and pressure‑free. Your comments about his patience and support are greatly appreciated, and I’ll be sure to pass them on.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Browsing only lol

I walked into vertu VW Mansfield and was greeted by Johnathan Percival my first words were I’m not buying I’m browsing he said that’s fine if you want help just let me know, there was no pressure techniques just a warm friendly atmosphere but I did walk out with a beautiful new t-roc once he had shown it me I was smitten😍what a great place and team especially JP lovely chap went above and beyond for me top marks JP

17 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Johnathan and the team. We hope to see you again soon. Happy motoring, Chloe

Beoordeeld met 5 van de 5 sterren

Great friendly service

Great friendly, efficient service whilst buying my new VW polo from Rebecca Drury at Mansfield branch. She was so helpful and made the process simple with excellent communication.

31 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Thank you so much for your kind words! We are so happy to hear that Rebecca was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Beoordeeld met 5 van de 5 sterren

Mark at Vertu Mansfield has acquired…

Mark at Vertu Mansfield has acquired and sorted the deals on our last three cars and his service is top drawer.
I’m quite pushy for everything being perfect and Mark delivered that without question, very professional guy and a credit to the Vertu brand.
Many thanks again Mark

Aaron & Shaun Hicks-Henry.

30 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Good morning, Thank you, Aaron and Shaun, for taking the time to share such fantastic feedback. We’re delighted to hear that Mark has supported you through the purchase of your last three cars and consistently delivered the top‑drawer service you expect. Your comments about his professionalism and attention to detail mean a great deal — he’ll be thrilled to know he’s made such a positive impression.
It’s wonderful to hear that everything was delivered to the high standard you look for. Mark is indeed a real credit to Vertu, and your continued trust is truly appreciated.
Many thanks again for your loyalty and kind words. Kind regards, Kerry

Beoordeeld met 5 van de 5 sterren

Very approachable and knowledgable!

30 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Good morning Martin. Thank you for your kind words! We’re really pleased to hear you found the team approachable and knowledgeable. Providing clear, helpful support is something we take great pride in, and feedback like yours means a lot to us. Kind regards, Kerry

Beoordeeld met 5 van de 5 sterren

The guys at Vertu Volkswagen did a…

The guys at Vertu Volkswagen did a fantastic job sorting out my new Golf R. There was a slight issue with one of the air-vents upon purchase (no fault of the dealership). But Mark Robinson went above and beyond to have it speedily repaired.

21 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer care…

We were from the off made to feel extremely welcome at Vertu Mansfield. Great care was taken to ensure that we were happy with our new car and that everything had been explained correctly.

19 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Beoordeeld met 5 van de 5 sterren

Brett was smashing

Brett was smashing, listened to what I was after and made sure I got a great deal. Genuinely, the best car buying experience I've had!

14 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Thank you so much for your kind words! We are so happy to hear that Brett was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service and knowledgeable staff. I was recommended to use this dealership and was totally satisfied

6 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

Great service from Jamie throughout

Great service throughout, Jamie was very down to earth and took the time to go through all the detail with me. Nothing was too much trouble, there was no hard sell and the great extended warranty offer sealed the deal.

31 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Beoordeeld met 5 van de 5 sterren

We ordered a new Tayron in June with an…

We ordered a new Tayron in June with an estimated delivery time for Feb 26. We were informed in a timely manner with the progress of the order .Just prior to Christmas we had a call from Stefan to say it had arrived and arranged a mutually convenient time to collect the Tayron.
On the 30th Dec. we arrived and after we finalised the paperwork the vehicle was uncovered in the showroom which was a nice touch to make the occasion quite special, even a couple of customers came over to have a cheeky look at the pristine motor.
All in all probably the best reveal we’ve had on picking up a new car, and we’ve had quite a few over the last 50 Years. The staff was very helpful and friendly, would highly recommend.

30 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Stefan and the team. We hope to see you again soon. Happy motoring, Chloe

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, which is all I ask for. Should also extend a special mention to Rebecca Drury who was knowledgeable regarding the ID4. Hope to be back soon when my wife starts looking for a new car.

23 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Good afternoon, Alan .
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Beoordeeld met 5 van de 5 sterren

Stephen very helpfully

Stephen very helpfully , professional, patient and understanding. Thank you

24 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Good morning, Susan .
Thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Beoordeeld met 5 van de 5 sterren

NEW CAR

First new car purchase since 2012 and Vertu Mansfield made it a very positive and enjoyable experience. Every aspect of the process was delivered in a friendly and professional manner.

19 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

I love my new T roc…

Collected my new automatic t roc yesterday from Mansfield, Naglis was very helpful from test drive to purchase, informed me about controls as I’ve not had a vw before, I live this car and would very recommend Vertu to anyone.

17 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Volkswagen Mansfield

Antwoord van Vertu Motors - Volkswagen Mansfield

Thank you so much for your kind words! We are so happy to hear that Naglis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

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