VetMedi.co.uk Reviews 

5.916
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Used this Company before for Purchasing Prescribed Medications for my Dog, They beat vet pricing by a large degree, There Order system is simple and user friendly, There shipping is Fast, They a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

VetMedi UK were waiting for a prescription from me for some medication for my cat. It appears it got lost in the post. I called VetMedi and the person I spoke to was very helpful. She contacted my vet... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered six months worth of drugs but was a problem with sell by dates, they rang me about this then offered to send in two batches the second delivery being free. Delivery was signed and on day state... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely spot on !! Fabulous communication (when there was a issue with my prescription) great to actually speak to a person ! As soon as issue resolved I had a phone call to inform me that the dru... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Veterinaire apotheek
  2. ook in
  3. Dierenarts
  4. Dierenverzorgingswinkel
  5. Dierenwinkel

Over VetMedi.co.uk

Geschreven door het bedrijf

VetMedi.co.uk – Veterinary care, made more affordable and accessible

Founded by Dr Charlotte Inness MRCVS, VetMedi is an independent, UK-based online veterinary pharmacy, helping animal owners access trusted veterinary healthcare at affordable prices.

We provide prescription and non-prescription veterinary medicines, supplements, parasite prevention treatments, food and everyday healthcare products for dogs, cats, horses and other animals.

As an accredited Veterinary Medicines Directorate (VMD) internet retailer, we supply UK-licensed veterinary medicines, with prescriptions checked by our veterinary team before dispensing.

We understand how much your animals mean to you. That's why we combine veterinary expertise with competitive pricing, a straightforward ordering process and friendly, practical support when you need it.

We care like owners and think like vets.

Visit us at www.vetmedi.co.uk

Our promise to you

Geschreven door het bedrijf

Trusted Veterinary Medicines
UK-licensed medicines supplied by a VMD-accredited retailer, with prescriptions checked by our veterinary team.
Affordable Prices
Competitive pricing across medicines, supplements, food and everyday animal healthcare products.
Free Delivery Over £40
Free standard UK mainland delivery on eligible orders over £40. Exclusions apply.
Friendly, Helpful Support
We're here to help with your orders, questions and everyday animal healthcare needs.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(5.916)

3.835 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Good product

Good product, took a long time to arrive, very small tube.

4 oktober 2026
Logo VetMedi.co.uk

Antwoord van VetMedi.co.uk

Thank you for your review. We're pleased to hear that you were happy with the product.

We're sorry to learn that the delivery took longer than expected and appreciate your feedback. The tube size is determined by the manufacturer and may appear smaller than anticipated, although it contains the stated amount of product.

We value your comments and will continue to work on improving our delivery service to ensure orders reach our customers as quickly as possible.

VetMedi

Beoordeeld met 5 van de 5 sterren

Dog meds

After a slight bit of confusion over how much medication was left on the prescription, which was soon sorted, my item was ordered, quickly dispatched and received within a couple of days. Kept well informed of delivery and item was received well packaged and on time.

10 oktober 2026
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Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that, after the initial confusion regarding the prescription balance, everything was quickly resolved and your medication was dispatched and delivered promptly.

We understand how important clear communication is when ordering prescription medication, so we're pleased that our team was able to assist and keep you informed throughout the process. It's also great to know that your order arrived well packaged and on time.

Thank you for choosing VetMediUK and for taking the time to share your experience. We look forward to helping you and your pet again in the future.

Beoordeeld met 5 van de 5 sterren

Good prices

Good prices, easy to use prompt delivery would highly recommend

11 oktober 2026
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Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that you found our prices competitive, the ordering process easy to use, and the delivery prompt.

Your recommendation means a great deal to us, and we're pleased that we were able to provide a positive experience from start to finish.

Thank you for choosing VetMediUK. We look forward to helping you and your pet again in the future.

Beoordeeld met 4 van de 5 sterren

Excellent company

Excellent company, as cheap as anything on the web, posting a bit slow but otherwise great.

5 oktober 2026
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Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that you found our prices competitive and that you were happy with the overall service.

We are sorry to hear that the postage took longer than expected. We understand how important it is to receive your pet's medication promptly and appreciate your patience. We are continually working with our delivery partners to ensure orders arrive as quickly as possible.

Thank you for your kind words and for choosing VetMediUK.

Beoordeeld met 5 van de 5 sterren

5 stars

5 stars very good prices and excellent products. Free delivery if your order is over a certain amount

11 oktober 2026
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Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that you were pleased with our competitive prices and the quality of our products.

It's also great to know that you found value in our free delivery offer on qualifying orders. We always aim to provide excellent products, great value, and a convenient service for our customers.

Thank you for choosing VetMediUK and for awarding us 5 stars. We look forward to helping you and your pet again in the future.

Beoordeeld met 5 van de 5 sterren

Product as described

Product as described. Well packaged. Delivery fine.

11 oktober 2026
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Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that the product was exactly as described and that it arrived well packaged.

We take great care to ensure orders are securely packed and delivered in good condition, so it's wonderful to know that everything met your expectations.

Thank you for choosing VetMediUK. We look forward to helping you and your pet again in the future.

Beoordeeld met 5 van de 5 sterren

Received my order promptly thank you.

Received my order promptly thank you.

11 oktober 2026
Logo VetMedi.co.uk

Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that you received your order promptly.

We understand how important it is to receive your pet's medication without delay, so it's wonderful to know that your experience with us was a positive one.

Thank you for choosing VetMediUK. We look forward to helping you and your pet again in the future.

Beoordeeld met 1 van de 5 sterren

Awful

Awful. Still not got the dogs toothpaste and I’m off on holiday today . No toothpaste to give the dog sitter . Hopefully I get a refund

11 oktober 2026
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Antwoord van VetMedi.co.uk

We’re very sorry to hear that your order hasn’t arrived in time for your holiday. We understand how frustrating and inconvenient this must be, especially when you were relying on the toothpaste being available for your dog’s sitter.

This is certainly not the level of service we aim to provide.

We sincerely apologise for the inconvenience caused and thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. Prompt service. Helpful staff.

12 oktober 2026
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Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that you found our ordering process easy, received prompt service, and found our staff helpful.

Providing a straightforward experience alongside friendly and responsive customer support is something we take great pride in, so it's wonderful to know that this was reflected in your experience.

Thank you for choosing VetMediUK. We look forward to helping you and your pet again in the future.

Beoordeeld met 5 van de 5 sterren

Great service and really brilliant…

Great service and really brilliant customer service I would highly recommend 💯 so 5 stars all the way.

11 oktober 2026
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Antwoord van VetMedi.co.uk

Thank you for your wonderful review. We're delighted to hear that you received great service and experienced what you describe as brilliant customer service.

Providing friendly, helpful support alongside a smooth ordering experience is always our goal, so it's fantastic to know that we were able to meet your expectations. Your recommendation and 5-star rating mean a great deal to our team.

Thank you for choosing VetMediUK. We look forward to helping you and your pet again in the future.

Beoordeeld met 5 van de 5 sterren
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Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that you found our service amazing.

Providing excellent customer care, competitive pricing, and a smooth ordering experience is always our goal, so it's wonderful to know that we met your expectations.

Thank you for choosing VetMediUK and for taking the time to share your feedback. We look forward to helping you and your pet again in the future.

Beoordeeld met 5 van de 5 sterren

Easy to order & Quick delivery …

First time I've ordered and it was so easy. The price was really good and my order came very quickly.

8 oktober 2026
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Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that your first experience with VetMediUK was such a positive one.

It's wonderful to know that you found the ordering process easy, our prices competitive, and that your order arrived quickly. We work hard to provide a simple, affordable, and reliable service, so it's great to hear that we met your expectations.

Thank you for choosing VetMediUK. We look forward to helping you and your pet again in the future.

Beoordeeld met 5 van de 5 sterren

First order and so far very impressed

First order and so far very impressed. Very smooth and quick order and delivery.

2 oktober 2026
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Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that your first order with VetMediUK left such a positive impression.

It's wonderful to know that you found the ordering process smooth and that your order was delivered quickly. We work hard to provide a simple, reliable service and excellent value, so it's great to hear that we met your expectations from the start.

Thank you for choosing VetMediUK. We look forward to helping you and your pet again in the future.

Beoordeeld met 5 van de 5 sterren

Order and delivery service

Order and delivery service

10 oktober 2026
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Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that you were happy with both our ordering process and delivery service.

We work hard to ensure that ordering your pet's medication is simple, convenient, and backed by reliable delivery, so it's wonderful to know that your experience met your expectations.

Thank you for choosing VetMediUK. We look forward to helping you and your pet again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service
I had to return as vet had ordered for me
Return has been accepted just awaiting funds to appear in bank
Would definitely use again

3 oktober 2026
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Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that you received excellent service and that the return process was handled smoothly after your vet ordered the medication for you.

We're pleased that your return has been accepted, and we hope your refund reaches your bank account shortly. It's wonderful to know that, despite the change in circumstances, your overall experience with us was a positive one and that you would use us again.

Thank you for choosing VetMediUK and for taking the time to share your feedback. We look forward to helping you and your pet in the future.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Easy to upload my pets prescriptions and ordering was easy. Quick service

3 oktober 2026
Logo VetMedi.co.uk

Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that you found it easy to upload your pet's prescription and that the ordering process was straightforward.

It's also wonderful to know that you received quick service. We work hard to make obtaining your pet's medication as simple and convenient as possible, so we're pleased that your experience reflected this.

Thank you for choosing VetMediUK. We look forward to helping you and your pet again in the future.

Beoordeeld met 5 van de 5 sterren

All of the staff were very helpful and…

All of the staff were very helpful and caring.

3 oktober 2026
Logo VetMedi.co.uk

Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that all of our staff were helpful and caring throughout your experience.

Providing friendly, compassionate support is at the heart of what we do, so it's wonderful to know that our team made a positive difference and helped make the process as smooth as possible for you.

Thank you for choosing VetMediUK and for taking the time to share your feedback. We look forward to helping you and your pet again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, easy transaction, very happy overall

10 oktober 2026
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Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that you found the transaction easy and that you're very happy with the overall experience.

We strive to make ordering your pet's medication as simple, convenient, and stress-free as possible, so it's wonderful to know that we met your expectations.

Thank you for choosing VetMediUK. We look forward to helping you and your pet again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent

Pain free ordering with exceptionally fast delivery

9 oktober 2026
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Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that you found the ordering process pain-free and that your order arrived exceptionally quickly.

We work hard to make obtaining your pet's medication as simple and convenient as possible, while ensuring orders are dispatched promptly, so it's wonderful to know that we delivered the experience you were looking for.

Thank you for choosing VetMediUK. We look forward to helping you and your pet again in the future.

Beoordeeld met 5 van de 5 sterren

Easy to order arrived in good condition…

Easy to order arrived in good condition on time.

10 oktober 2026
Logo VetMedi.co.uk

Antwoord van VetMedi.co.uk

Thank you for your review. We're delighted to hear that you found the ordering process easy and that your order arrived on time and in good condition.

We work hard to ensure that purchasing your pet's medication is simple, reliable, and hassle-free, so it's wonderful to know that your experience reflected this.

Thank you for choosing VetMediUK. We look forward to helping you and your pet again in the future.

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