My pet Guinea Pig loves his Oxbow Western Timothy Hay, it’s de-dust which I like the most about since all the other hays is really dusty and he keeps on sneezing everytime but since I brought the Oxbo... Toon meer
Bedrijf heeft geantwoord
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I was really stressed when my vet told me that my dog would need to be on Vetmedin for the rest of his life, as the cost that they quoted me was more than all of my human medications put together! Tha... Toon meer
Bedrijf heeft geantwoord
Good price and service for prescription food for our poodle. Happy to recommend Vets love Pets. Delivery is reliable and website easy to navigate.
Best prices and good product range, plus a great rewards system and reasonable free shipping limit. The customer service team is always super friendly too! Just keep in mind that shipping to Melbourne... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Vets Love Pets is reimagining how Australians access pet health essentials: by making expert care more accessible, affordable, and vet-backed from start to finish. Founded in partnership with local clinics, we help pet parents follow through on expert advice with confidence. Every product is thoughtfully selected: vet-trusted, pet-focused, and fairly priced. It’s designed to complement the care that starts in your clinic, and support the vets who make it possible. Why We Exist When a vet recommends a product in clinic, there can be a disconnect between that advice and what happens at home. Pet parents are left comparing lookalikes online or defaulting to generic retailers. Vets Love Pets helps by giving pet parents a simpler, more reliable way to act on expert guidance, without compromise. Every product is carefully selected with veterinary input and designed to help strengthen continuity of care. We stock products for dogs and cats, all the way through to birds, small animals, horses and more. What We Offer Vet-Trusted Range We only stock what vets trust. Every product meets clinical standards and has a clear purpose, from prescription diets and supplements to everyday health essentials. Accessible Pricing Expert care shouldn’t come with a premium. Our prices are intentional: fair, transparent, and built for real-life budgets. Continuity of Care Founded in partnership with local clinics, Vets Love Pets gives pet parents the clarity to act confidently on the care their vet recommends, without compromise.
Contactgegevens
4,7
Uitstekend
96 reviews
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Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Happy Customer: The website is user friendly and the…
The website is user friendly and the products I need for my pet are available and of highest quality at a reasonable price in comparison to other sites. Dispatch of products is fairly quick and I would happily recommend this company
20 augustus 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
We are glad you enjoy shopping with us and we thank you for your fabulous feedback. Your recommendation is highly appreciated!
- Richie, Vets Love Pets
Easy to navigate website
Easy to navigate website. Prompt delivery with tracking supplied. Reliable & get exactly what is ordered, right to my door.
18 augustus 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
We are glad to hear your smooth and hassle-free experience with ordering from us, Steph. We hope to continue serving you with the same excellence on your future orders as well.
- Richie, Vets Love Pets
⭐⭐⭐⭐⭐ 5/5
⭐⭐⭐⭐⭐ 5/5 — Outstanding customer service
I have been a long-term and very loyal customer of Vets Love Pets and have never had an issue with their service.
My little dog has a very specific prescription-only diet due to medical conditions. The food is quite expensive, but I’m more than happy to pay it because he means the world to me.
Recently, I received a delivery of his prescription food and unfortunately, six cans arrived damaged. They were cracked open and, by the time I received the order, were full of ants. I contacted Vets Love Pets and sent through photos of the damaged cans.
I genuinely suspected that the damage had occurred during the courier/delivery process rather than at Vets Love Pets, and I want to make that clear because I don't believe the damage was their fault.
What really impressed me was how quickly and professionally they handled the situation. In less than 24 hours, they had responded, thanked me for bringing the issue to their attention and arranged to replace the damaged products completely free of charge. They actually replaced the entire 12-can slab, even though only six cans had been damaged, and they also provided me with a $10 voucher towards my next order.
That level of customer service is becoming increasingly rare. I really appreciate how promptly they responded and how easy they made the whole process.
Five stars from me! ⭐⭐⭐⭐⭐ I would absolutely recommend Vets Love Pets to anyone, and I will continue to be a long-term and loyal customer. Thank you for looking after both your customers and their fur babies so well! 🐾❤️
13 augustus 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
Thank you so much for your incredibly kind and thoughtful review. It means a lot to know that we could make a difficult situation a little easier for you and your fur baby. We truly appreciate your long-term support and trust in Vets Love Pets, and we're so grateful to have you as part of our VLP family!
- Andrea, Vets Love Pets
I think they care about my pets
I think they care about my pets. They send me relevant info which I trust. Their customer service is excellent. It’s easy to deal with them.
16 juli 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
We’re so grateful for your trust in us and our pet care advice. It means so much to know you’ve found our information helpful and our customer service easy to deal with. Thank you for choosing Vets Love Pets.
- Andrea, Vets Love Pets
Great Products and fast shipping
Great Products and fast shipping. Great Pricing as well.
12 augustus 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
Thank you for the kind feedback, Robina! We are glad to hear that you found all of your pet care needs at our shop and found our pricing competitive.
- Richie, Vets Love Pets
I Love Vets Love Pets
I find the prices at Vets Love Pets are usually better than other options. The delivery is quick and any issues are promptly dealt with.
31 juli 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
Thank you very much for your kind feedback, Audra. We are glad to hear our competitive prices and quick delivery is appreciated. We look forward to continue serving you for future pet care needs!
- Richie, Vets Love Pets
Fast
Fast, easy, and delivery's on time.
My dogs love what they offer
10 augustus 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
Thank you very much for your wonderful review! We truly appreciate your support and are delighted to hear that you and your dogs are enjoying our products.
- Richie, Vets Love Pets
I feel pressured to have Auto Delivery…
I feel pressured to have Auto Delivery and I want it cancelled from my order please.
9 augustus 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
Thank you for taking the time to share your feedback with us. We’re pleased to confirm that you have successfully cancelled the subscription on your end, as you are able to cancel it anytime. We appreciate your feedback and hope to provide a better experience in the future.
- Richie, Vets Love Pets
Always find what I am looking for 😁
Always find what I am looking for.
Extensive product range.
5 augustus 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
Thank you for sharing your feedback! We are happy that you found everything you're looking for in our shop!
-Richie, Vets Love Pets
Good customer service
Very good communication and customer service. Part of my order could not be fulfilled straight away due to stock delays. They were very upfront and apologetic and offered my the option of a refund. Have shopped with them a few times now and will continue to do so.
1 augustus 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
We highly appreciate your feedback, Jenny! Despite the hiccup, we are happy to hear your positive customer service experience with us.
- Richie, Vets Love Pets
Great service and prices.
Great service and prices.
Responsive and fast delivery.
Excellent for my pets prescriptions
30 juni 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
We are glad to hear our services have met your expectations, Sue! We shall continue to do our best for your future orders as well!
- Richie, Vets Love Pets
Shopping is easy and quick.
Shopping is easy and quick.
Delivery is fast if every shopping experience could be like Vets Love Pets life would be great
28 juli 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
It means a lot to hear we've made shopping easy from start to finish. Thank you for your kind words and support!
- Andrea, Vets Love Pets
Outstanding competition in service and products.
Good quality products at competitive pricing. Quick postage. Just what the pet industry needs. I'm converted and glad I found Vets Love Pets.
28 juli 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
Thank you for your wonderful review! We're so pleased you're enjoying our quality products, great value, and fast delivery. Your support means so much to us!
- Andrea, Vets Love Pets
Love VLP...
Love VLP as i can easily manage my auto subscription and i earn reward points which really help when having horses!!
25 juli 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
We're so glad you're loving Auto Delivery and earning rewards along the way. Thank you for choosing Vets Love Pets!
- Andrea, Vets Love Pets
Extremely easy online ordering process
Extremely easy online ordering process, quick delivery of products & very reasonable pricing (if I purchased from my regular clinic I'd be paying 3x as much). Reordering from my on-file script for my pet's medication has never been easier. So glad I found Vets Love Pets, I'll definitely continue using them & highly recommend
23 juli 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
Thank you for your wonderful review! We're so glad you found ordering easy and reordering your pet's medication so convenient. We truly appreciate your support.
- Andrea, Vets Love Pets
Great service and communication and…
Great service and communication and competitive prices when ordering prescription medication.
Fairly simple process to upload prescription online and then posting the original to Vets Love Pets. Items are dispatched quickly.
10 juli 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
Thank you for your kind words! We're so pleased you found the prescription process straightforward and enjoyed our service, communication, and competitive pricing.
- Andrea, Vets Love Pets
Prescription order was simple
It was so easy to order the prescription medicine I need for my dog. Delivery was quick and simple and prices significantly better than my local vet. I will continue to source meds from vetslovepets.
21 juli 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
We're delighted to hear ordering your dog's prescription medication was so easy. Thank you for choosing us!
- Andrea, Vets Love Pets
All products are top quality and…
All products are top quality and delivered promptly. Prices are best I've found.
19 juli 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
Thank you for your wonderful feedback! We're so pleased you're happy with the quality of our products, our pricing, and our prompt delivery.
- Andrea, Vets Love Pets
Like and trust this company very much🌟
Like and trust this company very much🌟
18 juli 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
Your trust means everything to us. Thank you for your support and for choosing Vets Love Pets!
- Andrea, Vets Love Pets
Fuss free ordering and prompt shipping
Fuss free ordering and prompt shipping
17 juli 2026
Review zonder uitnodiging
Antwoord van vetslovepets.com.au
Thank you for your kind words! We're glad we could make ordering simple and hassle-free.
- Andrea, Vets Love Pets
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