Service and goods from Vevor is always 1st class. Unfortunately I made a mistake in my ordering. I purchased a 305mm Circular Saw blade. I should have ordered a 254mm. Problem with online purchas... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Bought a lawn aerator, kit arrived in good time, kit was complete and instructions good. It's together but untested because VEVOR want a review too soon. I expect it to work fine. A lot less expensive... Toon meer
No issues purchasing or receiving the product, however getting an invoice correctly addressed - to the purchaser and not the receiver - is proving difficult. Appears no receipt is available either.... Toon meer
Bedrijf heeft geantwoord
Third purchase from Vevor. This time a linear actuator to repair my recliner chair. Frniture shop wanted $400 for hardware plus$400 to fit it. Total cost DIY with Vervor actuator less than $50.00... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.
Contactgegevens
4,6
Uitstekend
2K reviews
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Antwoord van Vevor
We're so glad to hear our unit meets your needs and is easy to use. We appreciate your positive feedback!
The issue with these emails is they…
The issue with these emails is they don't say which of the items I purchased am I rating.
Having said they the items I have purchased have arrived quick, packed well and were as described
6 juli 2026
The range of product available
The range of product available, quality and the speed that my order arrived. Excellent
6 juli 2026
It did exactly what I needed it for…
It did exactly what I needed it for easy assembly and quality product
6 juli 2026
Cheap products compared to everyone…
Cheap products compared to everyone else and my order was delivered within 24 hours
6 juli 2026
Ordering was easy and delivwry was…
Ordering was easy and delivwry was fast. The product was exactly as shown.
3 juli 2026
Very quick delivery
Very quick delivery.
The wire stripper is of good quality strong and easy to use. It comes with a spare blade and gloves.
3 juli 2026
Antwoord van Vevor
Dear Customer,
We fully understand your situation and sincerely apologize for the product issues you have encountered. Your satisfaction is our top priority, and we will help you resolve the problem as soon as possible.
We will send the solution via customer service ticket (No. 453218067441664). Please check your messages and reply to us. Thank you for your feedback. We hope to handle this properly and regain your trust.
Great Value Product
Great Value Product, Prompt Dispatch and Delivery, Recommend Product and Seller.
3 juli 2026
quick easy ordering and delivery.
3 juli 2026
Great, until it isn't... And a final result.
I ordered 2 items, used a provided coupon for $20 off, and awaited delivery. One of the items arrived in a very timely manner, no problems whatsoever. The other item never arrived at all which can happen, but it's the 'correction' offered which is why I'm writing this.
I asked about the missing delivery 10 days after it failed to arrive, and was asked to please wait a few days and offered a $15 compensation voucher (which I never got). After another few days of no movement of the missing item, I contacted them again and they stated the item could not be recovered and the wording of their reply was that it would be refunded. I figured that would be ok, and I could order it again and be out the 2 weeks waiting on an item that should have arrived in 1 week or less.
My refund was processed instantly, less the balance of the $20 voucher used on the original order. If I ordered the same item again, I'd have to make up the difference in addition to the 2 weeks I'd already been waiting. With the offered $15 compensation coupon, I'd be out less than $1, and while slightly disappointing, ok. But no.
The answers to my questions and concerns were very quick, but completely insincere and made no effort to make things even close to being 'good and right'.
Sure, it's not a lot of money. About $16 in the end if I ordered the item again. I'd have been happy to simply have them send me another item (they're still in stock as I type this) but that wasn't offered as an option. I've have been happy if they offered up a replacement coupon I could use to make sure I wouldn't be out of pocket, only out some time.
I'm kind of glad this happened when it wasn't something important, so I know to avoid Vevor completely in the future. The final paragraph in the ticket communications mentioned hoping that they might be able to restore my confidence in the in the future. Never EVER going to happen.
When things go right, great. When things go wrong, that's when you find out what companies are making a genuine effort and Vevor just isn't.
I just wanted what I ordered and paid for. I was willing to wait for it. I was happy to make use of the conditional coupon offered and upped my order to actually use it! I'm not unreasonable, but I also don't want to feel like I got shafted just for being a customer.
Addendum; I must adjust this review in light of recent events. First, I did recieve the refund of the item I ordered, that was not a problem at all. Second, Vevor sent me a $40 coupon, no minimum spend as an apology, which would have been sufficient if I wasn't already quite disappointed and unlikely to order from them again. Third, the item I ordered eventually turned up almost 3 weeks after I ordered it, and fully 2 weeks after the shipper received it according to their tracking tool. Considering it was sent from Melbourne me in another part of Melbourne, I'm not sure how it takes that long to move it from one part of the city to another part of the same city.
I contacted Vevor with this news, and offered to pay for the item I ordered, hopefully with the $40 coupon applied to make it a reasonable deal in the end and to assuage some of my angst. Vevor decided that I should keep the item, and the refund. That's far more than I wanted or expected, and I am grateful for that offering. I just wish there wasn't so much drama getting to this final result, and I didn't feel like I guilt-ed them into doing this.
In the end, I will order from Vevor again however I will be quite judicious in my purchases and I will not use the offered coupon, doing so really would not sit right with me at all.
2 juli 2026
Review zonder uitnodiging
Antwoord van Vevor
Dear Customer,
We fully understand your situation and sincerely apologize for the product issues you have encountered. We attach great importance to your satisfaction and will try our best to resolve the problem for you.
We will send the solution via customer service ticket (No. 1782649690592). Please check your messages and reply to us. Thank you for your feedback. We hope to sort this out properly and regain your trust.
Products were at a reasonable price
Products were at a reasonable price, Fast delivery and Products when i received them look to be well made.
3 juli 2026
VEVOR 18" Pressure Washer Surface Cleaner, Stainless Steel Pressure
Excellent Quality and dose the job it designed for. Quick shipment and well packed. Very happy with the product.Thank you
3 juli 2026
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