Victoria Louise London Reviews 14

Cheap, rubbish product and then they say you have to return it to China. I paid via a Credit Card so I am hoping my bank will refund me.

An absolute con, the dress i order was nothing like the picture and of poor quality. When I pursued returning the order found out I t need to be sent to China

I ordered the white Jimena dress which arrived yesterday and looked nothing like the advertised dress it was see through & very poor quality. I have seen thicker handkerchief material!!
To add insult to injury it cost an arm and lev to return it to China. I certainly won't be recommending this company
The only reason it has one star is because I couldn't not add 1

After seeing the dresses on Facebook I decided to order one in white & one in blue (these dresses are still being advertised)
They arrived last week & are being returned today.
They are poorly made in cheap, completely see through material. They both leave as much shape as a sack. The worst part is I’m not having to return to London but to china at my own expense. Goodness when or even if I’ll get a full refund. Do not purchase from this company.
I wish I’d read the reviews first - I don’t know how they’re still being allowed to advertise on the likes of facebook and Instagram 😡

Be aware of using this company clothes are poorly made and the sizes are not as stated. Returns are to china which is not clear I would not use them again

Absolute scam of a company. Poory made, poor quality materials, incorrect sizing. Not London but mainland China. Returns at buyer's expense. £200 cost for clothing I would estimate at a total value of £10.
BEWARE ...

Be aware of this Chinese company who say they are London based. The dress I purchased was cheap material and poorly made for full price of £65. Any returns are to China at the buyers expense. This is NOT stated on their website.

Don’t do it! It’s a con. It isn’t in London and Royal Mail is not used. I’ve been waiting a couple of weeks and dare say it’ll be put in the bin when it finally arrives going by previous reviews

A Chinese drop ship company not in London at all. It took weeks to arrive. I was conned

Purchased a black 'linen' dress after seeing it advertised on Facebook. Received in the post today in cheap unbranded packaging. The quality is like a cheap tablecloth, it is not branded at all and in fact it says 100% polyester made in China on the tiny label, no linen in sight! Contacted the company to arrange a return thinking it'll be easy as its a London based company - it's not. The warehouse is in China & I have to cover the cost to return it. Who knows if I would actually get a refund, it says on Companies House this company was dissolved in 2023! Onto Vinted it goes and i'm not going to get the £34 I paid for (it was apparently reduced from £69)
Cheap tat, do not order!!

It’s not a London based company. Came from China & the quality is terrible.
I’m sure that I will be getting problems trying to get a refund!

I have ordered two dresses, good quality for what I have payed.

I’ve ordered from them multiple times and every experience has been great. The service is always smooth and reliable.

What I really appreciate is how transparent and helpful their customer service is they always respond quickly and genuinely try to help. I’ve never had any issues with my orders.

Definitely a company I trust and I will 100% keep ordering from them. Highly recommended!!

I placed an order and the dress was not in stock so i got an email the same day that the dress wasn’t in stock anymore and i got an extra 15% discount on my next order, well done ladies and thanks for the great service