VIDA Select Reviews 

465
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

Dating in your 60s is not for the faint of heart. This service, screen possible matches from the apps and checking their database for matches took a lot of the things that people hate about online da... Toon meer

Beoordeeld met 5 van de 5 sterren

My dating coach, Shyne’s encouragement, prayers, coaching when I was struggling, and the team’s effort (sending messages, looking through people) helped me find the right person. I doubted going onlin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I highly recommend VIDA as a whole; an extremely professional, well organized and responsive team, who makes the entire experience feel seamless and highly personalized. Nordika in particular brings s... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolute scam. Complete rubbish. Not even in top ten dating apps. Amazing how many people are so close to where you live. Photos from Google from your area from people match with. Talk openly and sex... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Relatiebureau

Geschreven door het bedrijf

Finding your person shouldn't feel like a second job. VIDA Select is modern matchmaking for professionals who refuse to settle. Your dedicated matchmaker draws on our internal database of vetted singles and an active scout network, then handles the searching, screening, and scheduling. You see detailed profiles and photos before meeting anyone. No blind dates. No surprises. Since 2009 we've created 11,000+ relationships, with 82% of clients meeting someone special within 90 days. You approve every match. We handle everything else.

How to know it's really us

Geschreven door het bedrijf

We'll never ask you to pay over Telegram or chat
Our only website is vidaselect.com. Payments to VIDA Select only happen after you've spoken with our team, never through Telegram, a dating app chat, crypto, or gift cards. If someone claiming to be us asks you to pay that way, it isn't us. Email contact@vidaselect.com and we'll help.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

465 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,3

Alle reviews

(465)

60 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I was pleased by the service

I was pleased by the service offered. My matchmaker Grace in particular was very thoughtful and helpful throughout the process. My only complaint was that the setup takes a bit longer than I expected. It will take a few weeks before the dates get started, but after that, the service does its job.

31 maart 2024
Review zonder uitnodiging
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Antwoord van VIDA Select

Thank you for your kind words! 😊 It means the world to me to hear that you were pleased with the service. Your happiness and satisfaction are truly our top priorities. We're constantly working to streamline our processes, and we appreciate your feedback. Thanks for trusting me and the team with this important chapter in your life. Can't wait to see where this adventure takes you! - Grace

Beoordeeld met 5 van de 5 sterren

Nordika is an excellent matchmaker &…

Nordika is an excellent matchmaker & account exec. She demonstrated patience and empathy consistently.

31 maart 2024
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Antwoord van VIDA Select

Thank you so much for leaving this review for us! And thank you for introducing me to Bamba! 😂 I found a supplier! It was such a pleasure working with you and please do stay in touch 🤗 Nordika

Beoordeeld met 5 van de 5 sterren

My matchmaker Angie did a great job

My matchmaker Angie did a great job. She was very responsive and gave good advice throughout. Also nice just have someone so positive involved. I would def recommend to anyone looking for some support in sometimes grueling process of modern day dating ;)

2 april 2024
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Antwoord van VIDA Select

It is an absolute pleasure helping my clients find true love! Please keep me updated on where things go with your match, and feel free to reach out with any great news that you have going on in your life! - Angie

Beoordeeld met 3 van de 5 sterren

My experience

Unfortunately my initial matchmaker who I spent the 90 minute session with getting to know me had a family emergency and I was assigned Nabeelah after I reached out since I hadn’t heard anything for a little while.
Nabeelah was great. My concerns come with the writers who send and answer messages. I’ve breakers were sent before my approval and responses were lacking. Less than the 2 times a day that was suggested. I also found that if a man wanted to converse more no effort was made to say something like I am on my way out but can message tomorrow or something to that effect. I wrote to Nabeelah and was very concerned that I was coming across as quite rude. She heard me and I did see some change afterwards. I would say overall a little disappointed in how it actually works versus how I was told it would work. Expectations are everything. I am actually going to say 3.5 stars but that is not a choice.
Nabeelah was available and did respond to my concerns and questions quickly and made changes where necessary. The profiles were very good!! My concerns were not with Nabeelah but in the writers and overall process

1 april 2024
Review zonder uitnodiging
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Antwoord van VIDA Select

Hi Shauna - I'm Rosalia, the Client Success Manager here at VIDA. After reviewing your account, I was happy to see you loved your profiles, and that you paused the service to see where things go with a promising match Nabeelah selected for you!

I’d like to address your concerns with the writing aspect of our service, and to thank you for taking time to share your feedback and highlight areas where you feel your experience could have been improved.

I can see that some challenges such as premature icebreakers and later messaging delays arose from your preference to pre-approve every new match before messaging.

While we're happy to accommodate such preferences, it's less common among our clients and can introduce complexities, especially on platforms with response time limits like Bumble where we could potentially lose matches if we don’t send an icebreaker within a certain timeframe.

After you expressed your concerns about that as well as worrying that in some instances you were “coming across as quite rude”, we adjusted our messaging approach to better align with your preferences.

During the beginning stages of our service, there’s a learning curve as we familiarize ourselves with your criteria and the voice you wish to be represented with. Your feedback during this period is crucial, and I was happy to see that we were able to incorporate it and course-correct.

We take your feedback seriously and are committed to making continuous improvements. We hope things work out with the match we found and you don’t need us again, but please reach out if you have any questions or would like to resume service!

Beoordeeld met 4 van de 5 sterren

Good Experience

I had a good experience overall with Vida Select. I experienced some hiccups with my first matchmaker, but Rosalia from Client Services was very helpful. She was patient, allowed me to voice all of my concerns, and very responsive. I was transferred to a different matchmaker Nordika who was great to work with. She is quick to respond/communicate and provided me with her advise/tips while still respecting my wishes even if that meant deviating from her suggestions. The visual brand team and writers crafted a profile that I am very happy with and were very quick to accommodate my edit requests. I paused my service to further explore some candidates that they found, but would work with Vida Select again.

1 maart 2024
Review zonder uitnodiging
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Antwoord van VIDA Select

Hi Eric. Thank you so much for taking the time to leave this review for us. It was an absolute pleasure getting to know and working with you. We wish you the best of luck on this special journey! Take care and please stay in touch 🙂 Nordika

Beoordeeld met 2 van de 5 sterren

It wasn't clear when I signed on with…

It wasn't clear when I signed on with the salesperson that a matchmaker was going to pretend to be me to potential dates on well known sites. I'm sure fine by most but this makes me uncomfortable. But by the time I put the pieces together, my money was handed over. I'm using them for profile building though since the people are so nice.

20 maart 2024
Review zonder uitnodiging
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Antwoord van VIDA Select

Hi Evelyn - I’m Rosalia, the Client Success Manager here at VIDA. I’ve reached out to you both via email and text to discuss your concerns directly, but haven’t heard a reply yet.

It's important to us that every aspect of our service is clear from the very beginning, so I’m truly sorry to hear that you didn’t feel that was the case on your initial call with your Matchmaking Advisor!

As you can imagine, our advisors work from a set of carefully prepared talking points to ensure potential clients are provided with all the necessary information before making a decision to work with us. They are required to cover this comprehensive information on every call to guarantee transparency and understanding.

We understand that our standard service model might not be for everyone. I want to highlight that, beyond profile building, there are numerous ways we can tailor your experience to better suit your needs and preferences. Our team is dedicated to working with you to adjust our services in a way that you find valuable and feel comfortable with.

I look forward to the opportunity to speak with you whenever you're ready to connect.

Beoordeeld met 5 van de 5 sterren

Great communication

Charlotte Stephens was great at communicating and filtering. Was patient as I preferred so I could manage my time and be productive instead of being stuck in the dating app game.

10 maart 2024
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Antwoord van VIDA Select

Thank you, Mark! It was a pleasure working with you. Wishing you all the best on your journey ahead! -Charlotte

Beoordeeld met 5 van de 5 sterren

Melissa and her team were great

Melissa and her team were great! They really took a lot of the stress and hassle out of online dating. And I appreciate that they also set me up for success if/when I no longer needed their services but wanted to continue dating apps on my own.

21 februari 2024
Review zonder uitnodiging
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Antwoord van VIDA Select

Hi Lucky, thank you so much for your kind words! It's been a pleasure working with you and I'm so glad our help and input has given you more confidence to continue online dating on your own when you're ready! All the best, Melissa and your VIDA Team 💜

Beoordeeld met 5 van de 5 sterren

VIDA delivered 100%.

Francesca and her team were great. Within a month I'd found someone that I really connected with.

6 maart 2024
Review zonder uitnodiging
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Antwoord van VIDA Select

Billy,
Thank you so much for your kind words! I'm thrilled that you've met someone you're excited about. You were a pleasure to work with and I wish you all the best.

Thanks,
Francesca

Beoordeeld met 5 van de 5 sterren

Hayley is Great!

Hayley is fantastic to work with! Though I haven't necessarily found the perfect match yet, I believe the process that Hayley & her team have are really helpful & insightful. Be open minded, try new things, & the right fit will come around, its all about the effort you put into it!

3 maart 2024
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Antwoord van VIDA Select

Thank you so much for the kind words. You have been so open minded to the process and have put in so much effort. The matches keep coming in and I know the perfect one is just around the corner. The best is yet to come!! - Hayley

Beoordeeld met 5 van de 5 sterren

Great service at Vida

Great service at Vida. My matchmaker Hayley is amazing. Very responsive and professional. Hayley guided me through the entire dating process, offered great tips and was always available to discuss things!

3 maart 2024
Review zonder uitnodiging
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Antwoord van VIDA Select

Steven I can't thank you enough for the kind words. Embarking on this journey with you has been so fun. We are just picking up momentum and I am excited to see what the future holds. Wishing you all the best always. - Hayley

Beoordeeld met 5 van de 5 sterren

Well-organized and easy experience!

Shyne and the whole team were very organized and got me on a few dates very quickly!

27 februari 2024
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Antwoord van VIDA Select

Lauren, you are an absolute charm online, and you are easy to work with! I am happy that we were able to send you quality matches in your first month. I wish you all the best and I can't wait to hear an update! ❤️ Shyne

Beoordeeld met 4 van de 5 sterren

Vida is a well organized service with…

Vida is a well organized service with pluses and minuses. One huge plus was my matchmaker Hayley, without which I would have been lost. I had multiple issues with VIDA, starting with the setup and going through the regular running of the service. All throughout Hayley kept the process going and was focused on my satisfaction as we worked through the problems.
Here is a list of the issues I experienced and must be addressed:
1. Account setup, IT support - IT support was not very good. Had sites that had issues with and IT wrestled to get working (and ultimately failed). Other sites were not "officially" supported - but ultimately worked. I think IT should work in a much more structured way to provide the matchmakers with a good foundation (which is lacking today).
2. Account setup, Visual - Had little to no communications from the visual team and practically no feedback. Had to go in later with the matchmake and make adjustments. Would have been much better if the setup was more interactive.
3. Account setup, writers -Had to make repeated adjustments to the verbiage and in the end I just left some less than optimal text. Again, would be great to communicate directly and close the loop - rather than repeated back and forth.
4. Account running, visibility - there is no visibility into what's going on, time and contact wise. Would be great to know what's being done.
5. Account running, writing - had multiple incidents where the writers wrote text that was out of character for me, despite having information to the contrary. I realize it's a challenge with so many accounts, but still, it's essential they put in the effort to have a good grasp of the narrative and person before writing.

Despite all these issues, I think the overall result is more positive than negative. What really made the difference was Hayley, who I can't say enough good things about. I would recommend to give VIDA a try and see if they're a match. Hope they can work out their issues in which case this would be phenomenal.

19 februari 2024
Review zonder uitnodiging
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Antwoord van VIDA Select

Thank you so much for the insightful review. We definitely had a few challenges and road blocks to navigate but I am so glad we were able to get through. Your patience and positivity were felt throughout the whole process. I am so happy we found some great connections and I am looking forward to us staying in touch and seeing what the future brings. It was an absolute pleasure to get to know you and work together and I know only amazing things are to come in the near future. - Hayley

Beoordeeld met 5 van de 5 sterren

Tara Baldwin and her team were discreet…

Tara Baldwin and her team were discreet professional and most importantly EFFECTIVE. One night, one, one date and the rest is history. We have been inseparable since.

10 januari 2024
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Antwoord van VIDA Select

Thank you so much! I'm so happy you've found each other and I wish you all the best in your new relationship! Tara

Beoordeeld met 5 van de 5 sterren

The experience was fantastic!

The experience was fantastic! The people really make it fun, easy, and exciting!

Hayley and Barbara are the best—truly world-class! Had the best experience with those two.

13 februari 2024
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Antwoord van VIDA Select

Thank you for the kind words Jake. Barbara and I thoroughly enjoyed working alongside you. Your openness to sharing feedback with the team and learning the process was wonderful. You have such a kind and genuine nature. We both wish you the absolute best and we are looking forward to updates from you! - Hayley

Beoordeeld met 5 van de 5 sterren

True professionals

True professionals, who deliver what they present. Very happy to recommend to anyone using Social Media as their primary means to meet.

12 februari 2024
Review zonder uitnodiging
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Antwoord van VIDA Select

Hi Pat, thank you so much for leaving this review for us, which we truly appreciate. It was an amazing experience getting to know you and work with you. Thank you for being such a wonderful client. Wishing you all the best, and please do stay in touch and let us know how it goes. 🙂 Nordika

Beoordeeld met 5 van de 5 sterren

The entire team did a great job

The entire team did a great job. My main contact was Nordika. She was exceptional - professional, friendly, quick to respond and very helpful.

4 februari 2024
Review zonder uitnodiging
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Antwoord van VIDA Select

It was such a pleasure working with you and I really appreciate you taking the time to leave this review for us. We are going to miss having you as our client, but wish you all the best for the future! Please keep in touch and let me know how it goes 🙂 Nordika

Beoordeeld met 5 van de 5 sterren

Skeptical at first

Skeptical at first, I was impressed with the sophistication of their service. Hayley Harper, my main contact person (the "matchmaker") was highly professional, warm, caring, and empathic.

26 januari 2024
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Antwoord van VIDA Select

Mark, I cannot thank you enough for the kind words. It was such a pleasure to have the opportunity to work with you. I wish you nothing but the best always! - Hayley

Beoordeeld met 5 van de 5 sterren

I am so happy with Chrissy H!

I am so happy that Chrissy H. was my matchmaker during my VIDA Select experience! She was helpful, responsive, knowledgeable, and thoughtful with such a postive attitude with me. She even set up a call with me on a Sunday morning which I thought was great!

Overall, this service and experience was very helpful and I'm dating a beautiful lady I met on Match with long term expectations. I woudn't be here without VIDA Select motivating me to "get off my couch" and take action about starting a dating life. They are supportive and responsive. I'm grateful for this positive experience.

Thanks,
Captain K

9 november 2023
Review zonder uitnodiging
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Antwoord van VIDA Select

Thank you so much for sharing your positive experience with VIDA Select! It was an absolute pleasure working with you. As a Matchmaker there is nothing more rewarding than this. I wish the both of you many happy years ahead and make beautiful memories! With love, Chrissy 💕

Beoordeeld met 5 van de 5 sterren

Great Experience

Working with my matchmaker Nabeelah was such a pleasant experience. From setting up and confirming profile information, picking the right pictures to reviewing matches, Nabeelah makes you feel as though you are her only client! I highly recommend the service and Nabeelah!

10 januari 2024
Review zonder uitnodiging
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Antwoord van VIDA Select

Thank you for the kind words! I truly enjoyed getting to know you and your positive spirit is so contagious; I was always left smiling after our calls! - Nabeelah

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