One of my deliveries was taking ages andbi wrote to wax village about it. I git a prompt response andnthey made sure to send out another order pronto. Over all i am happy with the items too. Excellent... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The baccarat rouge diffusers are really good. I bought one to try , loved it . When they had a decent offer on I bought another 3 of the same . £30 with postage is reasonable price to pay for three .... Toon meer
Ordered from village Wax melts and was told order had been sent . After waiting a few days and checking the tracking no order arrived, I emailed them and it was sorted out within 24hrs and it arriv... Toon meer
Always struggled with being bitten,so was off to cape verde and absolutley dreading the thought. Someone had commented on a group about the citronella sponge and thought let's give it a try. Well... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We're Village Wax Melts, a small family business based in Manchester, owned by husband & wife Abi & Karl. We started making wax melts back in 2017 as we struggled to find any wax melts we were happy with. We found that most lost all their scent after the first burn, meaning it was becoming very expensive to keep our home smelling fragrant! We are both naturally curious and after some research we began making our own wax melts. Following months of trial and error we were happy with the finished product. Village Wax Melts has gone from strength to strength over the last 4 years. Loved by over 30,000 customers including Stacey Solomon, Village Wax Melts is quickly becoming one of the leading wax melt brands in the UK. At Village Wax Melts our goal is to create high-quality scented products without the luxury price tag. Our wax melts are hand made using a soy wax blend and high-quality fragrance oil to provide to strong & long-lasting scent you have been searching for! Although our strong & long-lasting wax melts are what we're known best for, we have several collections of highly scented products. Squeezy wax melts, exfoliating soap sponges, bath bombs, wood wick candles, room sprays, gift sets & more, there's something for everyone at Village Wax Melts. We promise you won't find better scents anywhere online, we truly believe we make the best wax melts in the UK. Find out what all the fuss is about and order yours today! www.villagewaxmelts.com/
Contactgegevens
Verenigd Koninkrijk
- Contact@villagewaxmelts.co.uk
- villagewaxmelts.com
4,8
Uitstekend
14K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 47% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My order didn’t get delivered I got in…
My order didn’t get delivered I got in touch with village wax melts and they sorted it right away service is very good
1 september 2026
Absolutely amazing products,with the…
Absolutely amazing products,with the best smells st reaasable prices.
25 augustus 2026
Not received and vwm don’t reply to…
Not received and vwm don’t reply to emails. Never ever order again, twice they done this to me
After this reply, I would have expected a reply to my emails.
So when this company says they don’t ignore, yes they do!
Customer service is very poor, take your money but you don’t get the goods…..scammers
1 september 2026
Antwoord van Village Wax Melts
Hi,
We’ve checked this for you and it looks like your emails had unfortunately been going into our junk folder, which is why they hadn’t been picked up.
We’ve now made our customer service team aware and they’ll get back to you as soon as possible.
We would never intentionally ignore any emails, and we’re really sorry this happened.
Thank you so much for your patience and for your continued support- we really do appreciate it! 💗
Kind regards,
Village Wax Melts x
LOVELY GIFT
Purchased as a house warming gift for a friend and she was delighted. It really was a lovely gift.
25 augustus 2026
Loved the smell of the sponge love how…
Loved the smell of the sponge love how long it lasts how soapy it is
24 augustus 2026
Lovely melts great smell and they last…
Lovely melts great smell and they last a long time. Good value for money. Love buying these melts
19 mei 2026
As always the delivery was quick
As always the delivery was quick, very easy to place an order. The scents are lovely and last a long time.
28 augustus 2026
Used Village Wax Melts for years now ❤…
Used Village Wax Melts for years now ❤ No were else compares , give them a try .. I Guarantee you ll be back ⭐ ⭐ ⭐ ⭐ ⭐...
28 augustus 2026
Good delivery service product is lovely…
Good delivery service product is lovely this had been my 3rd order from them
28 augustus 2026
Autumn has Arrived 🍂
Autumn fragrances have arrived! Love the seasonal wax melts. Just in time for the darker nights. My favourites are vintage bookstore and warm gingerbread. Love having different fragrance in each room. Already looking forward to the christmas/winter selection.
28 augustus 2026
Long lasting fragrance and soap
Long lasting fragrance and soap that actually did what it stated
29 juni 2026
Great fast delivery 3/4 diffusers were…
Great fast delivery 3/4 diffusers were fabulous but the citronella was so strong I had to put it out in the garden!
26 augustus 2026
Excellent service and quick delivery…
Excellent service and quick delivery which was well packaged. Thank you
28 augustus 2026
Myself and wife live the smell on the…
Myself and wife live the smell on the 1s we pick thanks
21 augustus 2026
Love what’s in the box
Love what’s in the box it’s like Christmas all the different things you don’t know what your getting with the subscription they all smell amazing I’m not so keen on the body sponges but that’s just my preference but saying that can’t wait to see what’s coming next
27 augustus 2026
Absolutely love these wax melts
Absolutely love these wax melts
They smell amazing and they make my bungalow smell lovely
I’ve tried other wax melts but nothing compares to these
One of my favourites is Gingerbread
26 augustus 2026
I didn't know I needed gel melts until…
I didn't know I needed gel melts until I tried them - love them! So convenient, so easy to remove!
26 augustus 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.