vilno.co Reviews 

136
TrustScore 3.5 uit 5

3,5

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Beoordeeld met 3 van de 5 sterren

The design immediately stood out to me—it has a clean, modern look that fits nicely into my workspace without feeling bulky. The frame feels sturdy, and the materials give it a premium impression. The... Toon meer

Beoordeeld met 5 van de 5 sterren

As a co-founder of Vilno, I want to assure you that here we're trying to maximize our client's happiness by improving sitting posture, better spine health & productivity through the power of... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered a footrester 2.0 via their kickstarter. Never received a shipping confirmation and all attempts to contact via email have been ignored. On their kickstarter they encourage folks to email them... Toon meer

Beoordeeld met 5 van de 5 sterren

The Vilno kneeling chair provides excellent support for my hips while promoting good posture. I also love the rocking motion, which helps me stay alert and focused. As someone who spends a lot of time... Toon meer

Bedrijfsgegevens

  1. Kantoormeubilair winkel

Geschreven door het bedrijf

vilno.co is a family-run company dedicated to improving sitting posture, better spine health & productivity through the power of active sitting on the rocking kneeling chairs! Our brand of gorgeous ergonomic kneeling chairs was created in 2020. We sit all day. That's why we care about the back feeling! Since 2020 we received a lot of stories that this ergonomic home&office kneeling chair is life-changing!


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

136 reviews

5 sterren
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3,5

Alle reviews

(136)

9 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Heed my advice - DON'T DO IT!!!

I've been trying to get used to this 'chair' since February (it is now the end of October). I bought it on a whim after seeing a '50% off limited time offer' during a bout of lumbago - the 'limited time offer' is ongoing, and so is my back pain.

Before anyone insinuates that I'm just using it wrong - please, take it out of my house, use it 'correctly' for a week or so, and get back to me with an update on how your back feels.

I've tried other, more expensive kneeling chairs before buying this one, but could not justify spending £400+. However, the ones I tried were designed better. They didn't put pressure on my knees with a badly angled seat, or a material that's too slippery.

My physio warned me that this kind of sitting position won't solve my problems, it'll just create different ones, and she was correct.

I will now be getting rid of this monstrosity, and replacing it with something with actual back support. Good riddance!

31 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great kneeling chair

Great kneeling chair, no regrets with purchasing it. Initially it does get tiring on the shin after a while, so that takes some getting used to. Overall it's a good fit for me. Just for the record, I'm 1.73m and weigh 88kg.

Also would like to give a shout out to customer service. Lisa has been quick to answer my emails about some concerns I had. Top notch, A++!

25 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Vilno goods come in a nice kit that…

Vilno goods come in a nice kit that feels very solid easy to put together. Had it assembled in about 35 min. Comes with extra hardware. Hardware was good but show wear quickly. Chair works well for even taller person and seat cushions were nice and thick. Would recommend.

15 september 2023
Review zonder uitnodiging
Logo vilno.co

Antwoord van vilno.co

Hello Kayden!

Wow, thank you for the awesome 5-star review! We're delighted to hear you had a great experience with our Vilno goods.

We're thrilled you found our packaging solid and assembly easy. It's fantastic that the chair works well for taller folks, and you liked the comfy seat cushions.

Your recommendation means a lot to us, and we truly appreciate your support. If you ever need assistance or have questions, feel free to reach out. Thanks again for choosing Vilno goods!

Warm regards,
Lisa Baker
VILNO

Beoordeeld met 5 van de 5 sterren

My wife loves sitting on this chair…

My wife loves sitting on this chair from Vilno and reading books while rocking. The chair promotes proper posture and gives you a little workout if you rock it. My wife and l have no problems using it but l have noticed that as a guy l think more of my body weight is higher than hers and we have found that there is a point where if you lean or rock back too far you will go over, and with your legs locked in you are too, and l am able to hit that point way easier than she is. Not really something to be aware of. Overall though the chair went together well, seems to be holding up, and is liked. Overall we'd recomment it

12 september 2023
Review zonder uitnodiging
Logo vilno.co

Antwoord van vilno.co

Hey Milo,

That's fantastic to hear that your wife is enjoying our Vilno chair for reading and rocking! We're thrilled to know it's promoting proper posture and even giving you both a little workout – a win-win.

We appreciate your honest feedback about the chair's stability. It's essential for us to know about these experiences so that we can continually improve our products.

It's wonderful that the assembly went smoothly, and the chair is holding up well. Your recommendation means the world to us, and we're delighted that you're both happy with it.

If you ever have more feedback or questions, please don't hesitate to reach out. Thanks a bunch for choosing Vilno, and we hope your wife continues to enjoy her cozy reading moments in our chair!

Warm regards,
VILNO❤️

Beoordeeld met 5 van de 5 sterren

I was hesitant to order Vilon chair and…

I was hesitant to order Vilon chair and thought it wouldn't work but surprisingly it's actually really nice! My husband uses it throughout his day working at the computer. He switches He between this and a regular chair. He has found that he hasn't been struggling with neck tension as mush and is happy with it. Definitely recommend!

12 september 2023
Review zonder uitnodiging
Logo vilno.co

Antwoord van vilno.co

Hello!


We appreciate your initial hesitation and are thrilled to hear that your experience with our Vilno chair has been a pleasant surprise!

It's fantastic to know that your husband has been enjoying it during his workday and that it's helped alleviate neck tension. We designed it with comfort and support in mind, and it's great to see it making a positive impact.

Thank you so much for recommending us. If you ever have more feedback or questions in the future, please feel free to reach out. We're here to ensure your continued satisfaction with our products.

Thanks for choosing Vilno, and we hope your husband continues to find comfort and relief while using our chair!

Best regards,
VILNO

Beoordeeld met 2 van de 5 sterren

Not impressed

Box arrived crushed and ripped. Chair is not sturdy, I don’t expect it to last very long.

15 augustus 2023
Logo vilno.co

Antwoord van vilno.co

Hello!

We're deeply sorry to hear about your disappointing experience with the delivery and the quality of your kneeling chair. Your feedback is important to us, and we take this matter seriously as we continuously strive to improve our products and services.

First and foremost, we apologize for the condition of the box upon arrival. We understand that receiving a damaged package can be frustrating and certainly not the experience we aim to provide. We will investigate this matter further with our shipping partners to prevent such issues in the future.

Regarding the sturdiness of the chair, we genuinely appreciate your honesty. We aim to provide products that are both comfortable and durable, and it is clear that we have fallen short of your expectations in this regard. We will review the quality of our kneeling chairs to ensure they meet the standards we aim for.

Your feedback serves as a valuable source of insight, and we want to make this right for you. Please reach out to our customer support team so we can assist you with a return or exchange for a chair that meets your expectations. Your satisfaction is of utmost importance to us, and we want to ensure you have a product that you can rely on.

Again, we apologize for the inconvenience you've experienced, and we appreciate your patience and understanding as we work to address these issues. We are committed to providing you with a better experience in the future.

Thank you for bringing this to our attention, and we look forward to resolving this matter for you.

Best regards,
VILNO

Beoordeeld met 2 van de 5 sterren

If in the UK- look specifically at UK reviews

The chair was delivered a little after the timeframe. Take a look at previous UK reviews specifically if looking at this product as it is not the same as the US version and appears to be equivalent to significantly less expensive items on ebay even with the sale discount. The box is unbranded and several of the drill holes were misaligned with the result that the chair felt a bit unstable to start. I contacted the seller who were prompt and polite in responding and advised chair would likely settle with use which it seems to have. I needed to place the knee pads at most forward position to give space for my calves. Unless you have a thin table top without support beams, i don't think you'll be able to to store it by hooking it on to the table. I'm already a kneeling stool convert from previous experience but I haven't found this model comfortable- the wide knee version may suit people with broad frames better. In summer months I've had bare legs too and don't find the material comfortable directly against the skin

5 september 2023
Review zonder uitnodiging
Logo vilno.co

Antwoord van vilno.co

Hello!

Thank you for taking the time to share your feedback on your recent purchase of our kneeling chair. We genuinely appreciate your insights as they help us understand how we can enhance our products and services to better meet our customers' expectations.

We apologize for any inconvenience you experienced due to the delivery timeframe. We aim to provide accurate delivery estimates, and we will certainly work on improving our shipping processes to ensure timeliness.

Regarding the chair itself, we appreciate your detailed observations. It's important to note that our products may vary by region, and your comments will help us better align the offerings to meet the expectations of our UK customers. We're glad to hear that your communication with our support team was prompt and polite and that the chair appears to have become more stable with use.

Your comment about the knee pads and storage options is valuable feedback that we will take into account for future product improvements. We understand that different body types and preferences can impact the comfort of our chairs, and we will consider your input as we work on refining our offerings.

Lastly, we're sorry to hear that you didn't find the material comfortable against the skin, especially during the summer months. We will look into the materials used in this model to see if there are ways to enhance the comfort.

Your feedback is instrumental in our continuous efforts to provide high-quality products and services. If you have any further comments, concerns, or suggestions, please do not hesitate to contact us. We are committed to ensuring your satisfaction and will work diligently to address your feedback.

Once again, thank you for sharing your experience with us, and we hope to have the opportunity to serve you better in the future.

Best regards,
VILNO

Beoordeeld met 5 van de 5 sterren

Comfortable chair!

I have been looking for a more ergonomic chair for while. A lot of the other chairs claim to help with lumber support but I would still find myself slouching and rounding my shoulders. When I sit in the kneeling chair my low back is automatically put into a more upright position and feel much better than slouching in a regular office chair. It is very comfortable and the padding is thick and good quality. The chair was easy to set up and arrived at my home quickly after ordering it. I would definitely recommend! Many of my family members tried mines out and now want their own.

26 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As a Chiropractor

As a Chiropractor, I am always looking for things that will be helpful for my patients outside the office. Posture is a huge deal and so when I saw an ad for this I reached out to the company. They were super swift in getting back to me and even faster getting the chair to me in a color that I desired. It's simple to put together - so says my hubby. :) - and it has replaced my work desk chair. The rocking allows me to get a daily abdominal workout as well! I'm ready to purchase a 2nd one for my treatment area!

23 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The chair I have been searching for my…

The chair I have been searching for my whole life sitting at my desk is no longer uncomfortable, it's something I look forward too! I unfortunately don't have the best posture and when I'm sitting in this chair I don't have to fight my body to keep my back straight. The construction of the Vilno chair is solid and it's aesthetically pleasing too!

21 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love it

Has totally helped with my slouching and neck/shoulder tension that I used to get when working all day.

19 juli 2023
Beoordeeld met 5 van de 5 sterren

I actually love this product from…

I actually love this product from Vilno! Massage is my love language & this foot reflexology mat is what you need if you are like to me. What really stood out is the quality & design of this mat! I love it! I took medium size & it worked for me perfectly. If your size is 8-go for medium one. Cool bonus of this product is that it's actually healthy for your feet. It will work as incredible gift for yourself or a friend! worthy to get it!!!

21 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This chair’s unique design had helped…

This chair’s unique design had helped in reminding me to sit up straight while working at my desk. So instead of slouching all day which I naturally do in the past, I have since been more conscious of this bad habit and will sit up straight naturally due to the chair’s design.

26 juli 2023
Beoordeeld met 5 van de 5 sterren

Love my Vilno!

SO much to love about my Vilno experience!

The chair itself is phenomenal. Solid construction, easy to build, and wow what a game changer. Being able to kneel (and sit fairly normally) is a dream! As someone with ADHD/Motor issues, this is exactly what I needed. I tried an exercise ball in the past, but it just didn't quite work for me. With my Vilno I don't HAVE to rock back and forth but can do so comfortable and confidently when I feel the urge! I wish I had this my whole life!

Shipping speed was like no other, I ordered on a Saturday and with standard rate, received my order on Tuesday.

Oh, it also adds a pleasant/modern aesthetic to my single bedroom apartment and prevents my desk corner from looking like a corporate office!

18 augustus 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Not as described i had to send back at…

Not as described i had to send back at my own cost for a full refund.

21 juli 2023
Logo vilno.co

Antwoord van vilno.co

Angus, hello! We can see thta you recived a full refund and our support specialist checked with you all the details.

We are so sorry that you decided to left 1 star review and it is very harmful for us as a small family run business.

Regards
Nazar

Beoordeeld met 3 van de 5 sterren

My experience has sadly not been great

My experience has sadly not been great.
Putting the chair together was not as easy as shown because the pre made holes in the wooden 'legs' were not directly in line with the cushioned chair pieces. When finally complete and used, it made a loud crack - i tightened the screws but the creaking is still there.
Lastly, i have come on with a bad back / sciatica - i think this is due to the change from a normal chair to this seating position - i think there should be some information about transitioning to this position - this has even come from the physio i have now had to see.

9 juli 2023
Logo vilno.co

Antwoord van vilno.co

Hello!

I'm sorry to hear about the challenges you've faced with your recent experience. It's unfortunate that the assembly process didn't go as smoothly as expected and that you encountered issues with the alignment of the pre-made holes. This can certainly be frustrating and impact your overall impression of the product.

The issue of the loud crack and persistent creaking after tightening the screws is definitely not what you should have experienced. It sounds like there might be a structural issue with the chair itself. It's important for the product to function properly and provide a comfortable seating experience without any disturbances.

Additionally, I'm sorry to hear about the discomfort you're experiencing with your back and sciatica after transitioning to this new seating position. Your point about including information on how to transition to this seating position in a more ergonomic and supportive way is valid. Proper guidance on making adjustments and adapting to a new seating arrangement could help users like you avoid discomfort and potential health issues.

Your feedback is invaluable to us, and we genuinely appreciate you taking the time to share your thoughts. We're committed to improving our products and services based on customer experiences like yours. We'd like to make things right for you. If you could kindly reach out to our customer support team with your order details, we'll be more than happy to assist you in finding a suitable solution to these challenges.

Thank you for giving us the opportunity to address your concerns. We hope to regain your trust in our products and provide you with a more positive experience in the future.

Regards
Nazar

Beoordeeld met 5 van de 5 sterren

Amazing quality product that does…

Amazing quality product that does exactly as advertised. Thank You!

5 juli 2023
Logo vilno.co

Antwoord van vilno.co

Hello!
Thank you for your warm words!
it is so nice to have a great review!

Regards
Nazar
Cofounder of VILNO

Beoordeeld met 5 van de 5 sterren

Fast delivery

Product arrived quickly and in good condition. I wish the assembly instructions were a bit clearer, but that could also be a "me" problem if I'm honest. I love the chair!

11 juli 2023
Beoordeeld met 5 van de 5 sterren

Highly Recommend - Helps prevent hip pain!

So far so good! The chair seems to really alleviate some SI and sciatica and hip flexor impingement pains I have struggled with for decades from playing sports. Highly recommend and plan to purchase one for my husband as well. Sitting on it now as I type!

6 juli 2023

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