Absolutely amazing!! I received my package today and I'm totally head over heels for these lights. The have different light settings for preferred ambiance and the product has built in speakers for us... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered astro alan at the beginning of December 2021 as a Christmas present for my son. Still waiting for it to be delivered , they have taken payment but have failed to provide the goods. I've sent... Toon meer
Bedrijf heeft geantwoord
This product is amazing quality! The lights came in a cute box, with absolutely everything u need to hang them up! They are super easy to set up and use, and the colours are all super cool! The costum... Toon meer
Bedrijf heeft geantwoord
AVOID AT ALL COST!!! Complete Scam! The package arrived (UK) after almost 2 months! Furthermore, it doesn’t function, damaged and cannot be used ! Customer support asked to send back to USA for the c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Viral Lights started from a group of people on a mission to share the most astounding lights with the world. We firmly believe that we're more than just a company who sells cool lights. We want to build a family - and we know that the only way to do that is by ensuring our customers are happy.
Contactgegevens
, , Raleigh, Verenigde Staten
- 1 (800) 640-2565
- support@virallights.com
- virallights.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This is a good invention and I'm proud…
This is a good invention and I'm proud of the order maybe could have did better on bringing me something charged but all around good
I had almost lost my LED Tape in…
I had almost lost my LED Tape in shipping as there's no notification procedure when it comes outside USA
But when I informed regarding my non deliverance the Viral lights team got into action. End to end notification for the user is important
Great LED lights!
I bought these lights for my daughter who’s been bugging me for LED lights for her bedroom… And for her TickTock’s and YouTube videos. She absolutely loves them!
Bogus transactions
I made a few orders a few months ago and I did receive my lights.I have not made any orders since but yet you all are continuing to charge BOTH my accounts for the last 2 months.I have tried your email and your number about this matter and neither of them work.I would like someone to get in touch with me ASAP and get my refund and discontinue charging my account or thwir will be legal actions taken.
Unprofessional company
I’m a streamer on Twitch, and I was gifted an item from Viral Lights. The order was placed on April 2 for their hanging wall lights. It is now May 7, and I still have not received the order. I reached out to the company for an update on May 2, and received a generic “Your order is processing and will ship soon,” from a representative. It’s been processing for over a month. I replied back to that email, and received a “failure to deliver” email. Their support email is now inactive (at least for me), and I have tried emailing them on two different emails of mine several times. I even sent a text to the number on their website for text support. Nothing. I already filed a complaint with the Better Business Bureau 30 minutes ago.
Great product exactly as advertised!
NO RECOMENDABLE!!!
ESTOY ESPERANDO POR 3 MESES MI ORDEN ME DICEN QUE NO VA A LLEGAR AHORA MI DINERO NO ME LO DEVUELVEN POR OTRO MES MAS YA VAN 4 MESES LIDEANDO CON ESTA F COMPANIA
It’s a really fan to play this challenge
Netflix Vybez
I Love The Lights. I Serar My Woman Wants to do nothing but Come Over And Watch Movies lol 😍 And It Connects My Music 🎶 It’s Gets No Better. THANKS VIRAL LIGHTS
Please do not order from this company
Please do not order from this company. After you purchase. They will instantly place a auto-payment on your acct to bill you $9.99 every month thinking you will not notice it. I caught it by checking my bank statements months after purchasing. When trying to reach out to them you can only reach them via email. Thank God for my bank blocking them. The rep tried to tell me that I must have selected it in the fine print. This company is scamming people.
Unbelievable and terrible
Unbelievably and terribly unprofessional.
they use a automated email system. for weeks i asked for updates. they took my money and now 3 weeks later are telling me that they don't have the inventory to fullfill my order. after weeks of telling me "dont worry my profile just needs time to update the tracking and that tracking will update at its first destination. my first order with them i pretty much was shafted also. i ordered what i believed to be the dream light package. after seeing all of the advertising for a specific light we thought we purchased the right thing. they didn't care to make things right. told me to pay for shipping and they would determine if they could do the refund. that was $100. luckily for me i was able to give them to my oldest child and she is using them. they just have no care or compassion its all autogenerated. an apology doesn't fix you taking my money and telling me for weeks "we assure you it is being handled" when indeed you have my money but never sent my item and are telling me you don't know when you can send the item I ordered. I also paid for express shipping. they are awful. you can get Govee lights. the same ones for same price and better customer service with a better warranty and overall better experience. Viral lights is a joke.
I love the viral light
I love the viral light. Took my bachelor pad to another level
Everything was awesome
Everything was awesome. I LOVE MY VIRAL LIGHTS..when I turn them on in a dark room I feel like I'm floating amongst the stars. I LOVE THE DIFFERENT COLORS ANDNTHE FACTIT CAN DO BLUETOOTH.
Not happy
Not happy! Months and months of waiting. Tracking doesnt work.
I call scam! $300USD for 2 premium packs amd nowhere to be seen for months.
Do not order!!
Viral Lights
Viral lights work amazing, and I'm very happy with my order. My entire bedroom comes together perfectly now and there are so many amazing features and settings. Amazing product overall!!
More than I wanted!!
When I placed my order I didn’t know it was also Bluetooth connected to it ! Thank you for having my order right on time !
Love this experience with Viral…
Love this experience with Viral Lights!!!!
I liked it when I first got it
Great everything was awesome
Very good company
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








