VisionAid Magnifier Reviews 159

Happy with my product and I was kept informed for the whole chipping process.

Our original glasses wouldn’t charge. We contacted the seller and they sent us a replacement pair that work perfectly.

John was great to work with!

Why is this coming from China when you say you have several places in the US to ship from. It's about time the US stops Products from China. I expected this to be here this week not 6 weeks from now. I need my magnifier glasses now. Guess I'll have to trash these and buy something else.

After a small problem with the USB cable, the seller sent me a device that works properly and will help my septenary eyes. Thank you for your efficiency in solving this small problem.

excellent customer service and quick response

Ordered new glass for one I broke. Exactly as the original. Was happy to see that it appears every part for these lighted magnifying glasses can be ordered from this sight when repairs are needed.

wonderful experience: I was constantly informed throughout the entire shipping process

This is one of my best purchases. It’s so light and easy to use. I can use it anywhere. Fantastic product, and now that I have discovered that you can buy replacement parts, it’s even better.

Great customer service. Had a minor issue with my original pair, new ones here in a few days, all good.

This led magnify light is fantastic for my aging eyes. I've tried other products, but this magnifier with the led lights exceeded my expectations. I also love the built in stand. Had a small issue but it was quickly resolved with help from product support.

They replaced one that has a scratch with no problem at all. Shipping really fast too. Thanks

Original lead split , Amazon no help but contacted the company and after excellent updates on the replacements received not one but two replacements

Vision Aid not only makes an amazing product but their customer service is just as exemplary!

Received a defective product and sent a complaint to the email included in the instruction manual. I promptly received an answer stating that a replacement would be sent. I received a number of follow up emails informing me of the shipment status. I have received my working replacement. The entire process was handled in a prompt and expedited manner. Kudos for your professionalism and l will gladly recommend and purchase from you again. I am using this product to help in making various audio cables, including but not limited to XLR and RCA cables. It is a great aid in the soldering process.

My wife bought these for cross stitching and loves them.

We had an issue when they stopped changing but we contacted the company and couldn’t have been more pleased with their speedy reply, response and solution.

I bought a visionaid magnifer from Amazon in May of this year. They are great I paint and the Magnifer works a treat. Unfortunately they broke in Novermber. I sent an email to Visionaid and they sent me out a new pair free of charge. They have the best customer service. A lot of other big companies could learn a lot from visionaid. Thanks for a great service.

Gran producto. Pero la experiencia excepcional. Desde el minuto uno te van informando de donde está tu pedido. Increible.

Hat etwas länger gedauert wie gewohnt,ist angekommen Top Zustand, jederzeit wieder,Dankeschön

Udo

The eyes glasses are good but I had a little problem with the head bands so I emailed direct the client assistant, they was amazing, they sent me back a brand new eye glasses.
Very good company