Arbor Health Reviews 

I was looking for information about my subscription and wasn’t able to find it on the current patient portal that is offered. Denrou was able to produce the information fairly quickly and informed me that they will be updating their patient portal to include this information moving forward. Implementing patient feedback is a critical piece of the healthcare experience and I appreciate Harbor Health’s reaction to a simple request.

Very polite support who replies in a timely manner. Also willing to help you where needed.

Customer service is kind and understanding!

Starting a health and peptide journey is definitely scary. Harbor’s helped by answering all my questions, and having a clinically safe and documented process for formulation. The most important part of this health journey is making sure where you’re sourcing from a reputable and safe place. Harbor impressed me with their years of background + extensive list of awards and certifications. I’ll definitely be using them for future orders.

This is my first time ordering with Harbor, and so far so good. The Physician and John have been very responsive to my chat inquiries.

John was amazing. He addressed my issue right away and fixed the problem. He was thorough, polite and made sure all my questions were answered and took the time to answer my questions not related to the problem I was having. John is wonderful!!

Rocel was very pacient with me offering her best service helping me to do my medical intake step by step.
Thank you so much

I want to tell you this is the best and most personal company and customer service experience I have had in a very long time.
The owner/ CEO picked up and personally walked me through my concerns and helped me correct and navigate my issues.

I was sent immediate links and emails and he was willing to personally work with me again .
I appreciate the transparency & amazing experience during a stressful moment with Harbor and would definitely choose them
again in the future!

How wonderful to have people who actually care on the other end of the phone.

LOVING IT! I ordered on a Wednesday morning. By the end of the day, I had my tracking number and the treatment arrived the day after. So so impressed by Harbor.

Had some issues with shipping but the harbor care team went above and beyond! They were communicative the entire time worked with me to make sure everything arrived properly and genuinely seem like they cared. I actually could not think of another company that has such good energy in regards to not only trying to fix the problem but actually fixing the problem. I will 100% be working with Harbor again in the future and recommending friends and family who are looking for a service like this in their direction. Only complaint the assigned doctor was very much useless, go ahead and ask your questions or whatever but the doctor is really only there if you're having like a semi emergency ngl.

Very happy with everything over the last couple months with Harbor. Originally, the onboarding medical intake experience was very simple. The team has always been extremely fast to respond. Couldn't really ask for a better experience. Have told many of my friends and family about you guys too.

I started Tirzepatide through Harbor a few months ago and honestly the whole experience was smoother than I expected. The intake process was straightforward. No weird hoops to jump through, and I was matched with a provider who actually took the time to walk me through dosing and what to expect side-effect wise.

My shipment arrived within a few days, which was a relief because I'd heard horror stories about delays from other providers. Everything came with clear instructions and the packaging felt legit and professional. I've been averaging about two pounds a week in my first couple weeks and feeling good — no crazy side effects, just steady progress. If you're considering a GLP-1 and want a provider that doesn't make the process feel like a hassle, Harbor is worth looking into.

Great customer service - happy with the results

Thank you so much for being super responsive and for quickly answering all my questions. I really appreciate you taking the time to respond to my questions and shipping was very quick. Also my T arrived cool as cucumber in a little cooler box📦 . I was skeptical at first because it being a lesser known company but I am so glad I went with Harbor. I am very satisfied so far.

Have nothing but good things to say about the whole experience. Team was really professional and results I have gotten from my journey has been life changing for the better . Would recommend this company to anyone

I started with Harbor back in April and since day one my experience has been amazing!
Great product, customer service and they treat you like a valued patient. I cannot recommend them enough.
They have surpassed all my expectation's!

Luly Mattar

The staff was so helpful and kind. I was having trouble while trying to do my medical information and I emailed for help! They answered right away and assisted me with everything. The products came fast and they emailed me every step of the way to keep me informed and tell me next steps. T was a great experience!

I order last month and want to try the semaglutide injection and I feel so exhausted and headache. It been a month I lost nothing and I told them to canceled my subscription they said ok then today they took my money out I told them I already canceled my subscription and want full refund and I would not recommend to anyone to use this providers sorry. It not cool took money out and we agreed to canceled my subscription last few days ago before my subscription due. I'm very angry 😠 😡 I rate 2 sorry.

I guess I have to write another review!

My weight loss journey started with Zepbound. However, because of the high cost, I decided to switch to compounded tirzepatide.

I initially purchased my tirzepatide through WellmeDr. Unfortunately, once I started using their product, I noticed that even though I had been prescribed a higher dose than I was taking with Zepbound, I wasn’t losing weight the same way. By the fourth day after each injection, I was already feeling very hungry again, and I even started experiencing food noise, something I had never experienced while using Zepbound.

I also began to realize that communication with the company was very limited, and I kept seeing complaints about how their pharmacy handled the shipping process. It seemed inefficient, and that made me question whether I should continue with them.

To make a long story short, I spent four weeks completely stalled, with no weight loss and no noticeable positive effects from the medication I received through that company.

That’s when I decided to switch to Harbor.

Ironically, Harbor had already shipped my medication, but I hadn’t started using it because I wanted to finish the previous vial first. I can honestly say that once I started using Harbor’s tirzepatide with vitamin B6, dispensed through Southend Pharmacy, I noticed a difference almost immediately. After four frustrating weeks of no progress, I finally started losing weight again.

That’s why I highly recommend Harbor not only because of the quality of their medical care, but also because of their pharmacy. The way Southend Pharmacy handles packaging and shipping is excellent, and the medication has been outstanding. In my experience, their compounded tirzepatide has worked **just as well as or even better than Zepbound.

I may increase my rating but I find they have a really bad communication app. I received the meds and Direct meds brochure, no easy way to sign in and that’s a fact. They want log in information but I was never ask to sign up.
Hopefully they will get an app instead of all these email sign ons