Two weeks waiting for an order, slow response to emails, told it would be sent last week and five day later still nothing and no reply to my email asking for a refund. Shocking service, poor customer... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We are a vending comapany and we sell a large amount of Vit Hit products. We thought we had a small issue with a batch and contacted the vit hit team. They replied in no time!! very profesional cus... Toon meer
Bedrijf heeft geantwoord
Delivery from VITHIT quick within a day or two which is great. Took advantage of discount offers and got a multi-pack with all flavours. Love them all - Apple& elderberry, mandarin, passion fruit. Dra... Toon meer
Bedrijf heeft geantwoord
I love all three colour packets of souble powder of Vithit the taste explode in your mouth. The green souble powder is my favourite its help with my chronic bowel condition that I get often I tast... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over VITHIT
Geschreven door het bedrijf
VITHIT is a low-sugar, low-calorie vitamin drink. In a variety of sparkling and still flavours, VITHIT combines water, juice, tea, and vitamins to give you 100% of your recommended daily allowance of 8 essential vitamins in one delicious drink.
UK - Buy Now
IE - Buy Now
It's like fruit & vitamins had a party in your mouth, but sugar didn't get the invite!
Contactgegevens
1-2 Kingram Mews, 6 Kingram Place,, D02 KN90, Dublin, Ierland
- enquiries@vithit.com
- vithit.com
4,5
Uitstekend
688 reviews
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Love the many different flavours not to…
Love the many different flavours not to over powering and not to sweet 👍🏻😜 very fast delivery 😁
13 april 2026
Review zonder uitnodiging
Antwoord van VITHIT
Hi Thomas, we are delighted you are loving VITHIT and thank you for your positive review! - VITHIT
Very nice juice in my life I drink and…
Very nice juice in my life I drink and I am going everywhere to search. I cannot found. I don’t know why maybe it’s finishing very fast or your supplier is very late.
12 april 2026
Review zonder uitnodiging
Antwoord van VITHIT
Hi Ali, thank you for being a loyal supporter of VITHIT - we really appreciate it! If you could send us an email at enquiries@vithit.com, we can assist you in finding your nearest VITHIT stockist - VITHIT
Waiting 3 months for my vit hits still…
All good thank you so much
10 april 2026
Review zonder uitnodiging
Antwoord van VITHIT
Hi Nigel, thank you for updating your review - we really appreciate it!
We’re so glad we were able to work with you to get everything sorted, and ensure you received your order after the initial delivery was unsuccessful and returned to us. We truly appreciate your patience throughout the process, and hope you enjoy your VITHIT! - Sophie
Two weeks waiting for an order
Two weeks waiting for an order, slow response to emails, told it would be sent last week and five day later still nothing and no reply to my email asking for a refund. Shocking service, poor customer service. Do not recommend ordering from Vithit.
17 maart 2026
Review zonder uitnodiging
Antwoord van VITHIT
Hi Sally, we are very sorry to hear that you weren't satisfied with your experience! We have recently moved warehouses which caused some delays in getting orders fulfilled, but we understand this is frustrating! I can confirm we had issued you with a full refund along with a case of VITHIT on us to apologise for the inconvenience - VITHIT
Super speedy delivery and absolutely…
Super speedy delivery and absolutely delicious drinks!!
3 maart 2026
Antwoord van VITHIT
Hi Marta, we are delighted you are enjoying VITHIT!
Good quality product
I used to have a subscription but then I looked into the product a bit more, the lack of clarity and refusal to say how much sugralocse is in the drinks is concerning.
I don't think it's fair to advertise yourself as a healthy drink.
6 maart 2026
Antwoord van VITHIT
Hi,
We are obviously disappointed to hear that you have cancelled your subscription. For independent companies like ours, every customer is treasured.
Please note that VITHIT, along with all other drinks companies, must follow EU and UK regulations when it comes to labelling. Neither regulator requires us to put the specific weight of sucralose in the ingredients list. However, ingredients must appear from highest to lowest in weight (see EU Food Information Regulation 1169/2011). Sucralose currently sits near the very end of our ingredients list.
When one compares us to high sugar, high caffeine drinks in this context, we are quite comfortable in claiming that our drinks are better for you than the alternatives - VITHIT
Amazing products and customer service
We are a vending comapany and we sell a large amount of Vit Hit products. We thought we had a small issue with a batch and contacted the vit hit team.
They replied in no time!! very profesional customer service and amazing products. Highly recommend to any retailers looking to sell healthy alternatives
11 maart 2026
Antwoord van VITHIT
Hi there, thank you very much for the positive review - we really appreciate the support!! - VITHIT
Issues with deliveries and stock of VitHit
My regular order of the green VitHit has been delayed on three occasion because the product was out of stock.
18 februari 2026
Antwoord van VITHIT
Hi there, sincere apologies for any inconvenience caused due to the delays in getting your VITHIT delivered. If you could please get in touch with us at enquiries@vithit.com we would be happy to look in to this further! - VITHIT
Not only are the drinks tasty
Not only are the drinks tasty, but are better for you than other soft drinks.
My son when visiting has stopped taking a well known sugary brand from my fridge and is now drinking Vithit
3 maart 2026
Antwoord van VITHIT
Hi there, we are delighted you are enjoying VITHIT and our low sugar benefits! - VITHIT
Apart from a great drink
Apart from a great drink, the service was fast and I was kept informed about the dispatch and delivery. Would highly recommended.
18 februari 2026
Antwoord van VITHIT
Hi Michael, we are delighted you are enjoying VITHIT :)
Antwoord van VITHIT
Hi Sharon, delighted to hear it :) - VITHIT
Efficient & friendly customer service
Efficient & friendly customer service. Would have ordered more stock but they can only take payments by credit card and not by invoice or pro forma. Such a shame as product is very good.
21 januari 2026
Antwoord van VITHIT
Hi there, we’re sorry to see this and would really like to help. We can’t seem to find an email from you on our system, so it’s possible it hasn’t come through to us. Could you please resend your email to enquiries@vithit.com, and we’ll make it a priority to get back to you as soon as we receive it. - VITHIT
This is my second order and not my last…
This is my second order and not my last I’ve not found one I didn’t like well worth a browse
3 februari 2026
Review zonder uitnodiging
Antwoord van VITHIT
We are delighted to hear that :) - VITHIT
I’ve taken a pause in my subscription…
I’ve taken a pause in my subscription delivery which I’m pleased to say was actioned very promptly this time, unlike a previous time last year.
5 januari 2026
Great product and fantastic service and…
Great product and fantastic service and delivery
13 januari 2026
Antwoord van VITHIT
We’re delighted to hear you loved the product and had a great experience with our service and delivery - VITHIT
Really nice and refreshing drink
Really nice and refreshing drink the dragon fruit flavour is amazing and the vitamins on it are great
22 januari 2026
Review zonder uitnodiging
Antwoord van VITHIT
Thank you for the lovely feedback - we're delighted to hear you enjoyed Immunitea - VITHIT
Bit disappointing - clever marketing
I like the concept behind vithit and the branding is great, but I was disappointed to discover it contains sucralose (E955). After looking into this sweetener, there are increasing concerns around its impact on gut health, inflammation and metabolic health, especially with regular consumption.
For a drink positioned as a healthy option, using an artificial sweetener that many people actively try to avoid feels like a contradiction. I’d happily pay more for a version without sucralose or with a more natural alternative.
Until then, I’ll be avoiding it.
11 januari 2026
Review zonder uitnodiging
Antwoord van VITHIT
Hi there,
Thanks so much for your honest feedback — we really appreciate you taking the time to share your thoughts. We understand that ingredients like sucralose aren’t for everyone, and we’re always reviewing our recipes to make sure we strike the right balance between taste, function, and customer preferences.
Your feedback has been passed to our product development team, and we truly hope to offer more options in the future that cater to different needs.
Thanks again for sharing,
– The VITHIT Team 💚
The drinks and service are excellent
The drinks and service are excellent. I think you web site could be a bit easier to order drinks but the problem might be me at 83!
3 januari 2026
Review zonder uitnodiging
Antwoord van VITHIT
Thank you so much for the lovely review — we really appreciate your kind words about our drinks and service! 😊 We’re always working to make our website more user-friendly, so your feedback is really helpful. And at 83, you’re doing great — we’re delighted to have you as a customer!
– The VITHIT Team 💚
Antwoord van VITHIT
Hi there,
Thanks so much for your lovely review! We’re thrilled to hear your delivery arrived quickly and that you’re happy with your order.
Enjoy your VITHIT and we hope to see you again soon!
Best wishes,
The VITHIT Team 💚
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