Pure robbery
Pure robbery. I am honestly just exhausted from dealing with this broker because every time I try to get my cash out they invent a new imaginary fee that I supposedly have to pay first. Well they told me I needed to clear a massive gas tax about two weeks ago to authorize the transfer, which I stupidly paid, and then immediately after that they locked the balance again claiming I needed a VIP tier upgrade. I had already been depositing with them for over five months before any of this nonsense even started. I reported the issue to the local police with no results after some time, which was just a complete waste of energy. Anyway, the second I refused to pay for that VIP thing they completely cut off communication and ignored my emails.
I ended up submitting a complaint to the Advocacy-INT to see if they could step in. It took time before there was any clear progress, but with their intervention, the case eventually closed with the frozen funds later released.