V.K.N.G Jewelry Reviews 

Leider kann ich hier keine gute Bewertung abgeben.

Wir haben über **4 Monate auf die bestellten Ringe gewartet**. Nach langem Hin und Her und gefühlt 30 E-Mails später sind die Ringe endlich angekommen.

Leider war die Enttäuschung danach umso größer. Die Ringe wirken auf uns **leider nicht hochwertig** und sehen in Wirklichkeit eher aus wie Schmuck aus einem Kaugummiautomaten. Das Schönste an den Ringen ist tatsächlich die Gravur.

Insgesamt sind wir sehr enttäuscht – sowohl von der langen Wartezeit und der Kommunikation als auch von der Qualität der Ringe. **Wir würden hier definitiv nicht noch einmal bestellen und können den Anbieter leider nicht weiterempfehlen.

Borde läst här innan jag beställde fick detta mailet från dom.
Tack så mycket för din beställning! 😊 Vi är väldigt glada att du valde att beställa från oss.

Vi vill också informera dig om en förändring som kan påverka leveransen av din beställning.

På grund av nya europeiska importregler kan beställningar som för närvarande produceras och skickas från Ukraina till Sverige komma att omfattas av importskatt, svensk moms, tullklareringsavgifter eller andra avgifter som fastställs av de svenska tullmyndigheterna vid ankomst.

Observera att dessa eventuella avgifter inte tas ut av oss och ligger utanför vår kontroll, eftersom de bestäms direkt av tullmyndigheterna i destinationslandet.

Vi vill informera dig om detta i förväg så att du är medveten om möjligheten innan leveransen.

Om jag måste betala massa extra för att få varan ska det stå i ordern annars har ni blåst mig hade aldrig beställt ifall jag visste det.

I purchased a bracelet that was meant to arrive in time as a birthday gift, believing it would be shipped from France and therefore within the EU. Instead, it was sent from Ukraine and held in customs, which delayed delivery and significantly increased the cost, despite VAT already being paid at checkout.
I feel misled by the lack of transparency and the additional charges. The company appears indifferent, and I suspect many customers continue to face the same issue.
Although the bracelet was beautiful upon arrival, it broke the same day it was given, which was both embarrassing and frustrating after such a long wait and extra expense.
I sincerely hope they become more transparent about their actual location, though I remain doubtful.

The first point is the company isn't in France. So coming from Ukraine the order seemed to take forever to get here in UK. So maybe the company need to post quicker. However that is the least of my worries, I had not worn the bracelet for 24hrs before the leather came out of the silver end (clasp) so can't wear it.

I didn’t read the reviews before I ordered and was rather concerned after I had because they all seemed rather negative, however I ordered mid November and I received my Order today 11/12/2025 and is exactly as depicted on the website. Very relieved as is a gift for Xmas. I will also say after reading the reviews I did contact their customer service via email expressing my concerns that it wouldn’t come in time and the 2 times I contacted them they got back to me within hour to let me know it was definitely on its way. So all in all that’s pretty good service, no complaints from me.

ordered in October, it's now December, a full 2 months after I placed the order and I have gotten nothing but a run around on the delivery of the item. probably going to have to do a charge-back since they've been largely unresponsive.

Order placed in June. Numerous reminders and various excuses. At the end of October, still no goods received. Requested a refund. I hope this at least is quick.

J écris 1 étoile car le 0 n est pas possible .
Commande passée le 3 février 2025 et aucunes nouvelles . Personne ne répond, pas de numéro pour les contacter . Une arnaque pure et simple

still waiting for ring after 1 month, tracking site given did not work, and this was a gift for an event, had to purchase additional gift, to cover for missing product. the ring has already lost its luster and I don't even have it. the wait was agonizing. I will never order from this site again. order placed on feb 14, still waiting....

Do not order from them. Worst customer experience from start to finish. From getting my address wrong twice to hidden costs from import duty tax they expect you to pay which is a whole 50% extra.

To begin; Even if you've updated your profile with your address, once you've made an order it locks in the address linked to your card. There isn't an e-commerce site that does this, always allowing you to designate delivery. Already stressed at this point cause of the value of goods, I contacted them which they promptly amended after a few days.

Then once it was courier, they got the address wrong again. Which they just apologized and asked if I myself, could still go pick it up. I made a plan through DHL which I was able to correct the address myself.

I was then slapped with almost an extra 50% extra cost to import tax which they seemed to appear that they would sort out. Eventually only offering me a voucher near to the amount which makes no sense because if I had to order again, I would be hit with even more extra shipping costs. Always netting me a negative.

Upon communicating this with them they then reversed their concern into the stance of being a small company and that they are generous, and now are offering a 25% percent refund which is half of what they originally offered off the voucher amount. Which is an absolute insult and spit in my face as a customer.

All in all as a growing company they need to take mistakes like these on their nose and build goodwill with customers to generate long term business, but instead they are more concerned with quick profit and not caring about who they burn in the way.

Stay away.

I doubted this company at first.....a little late in delivery......however it was sent from Ukraine to the GB. I'm so pleased with the quality and looks of the ring of the noble one I purchased was well worth the wait and my son ( who I bought it for ) loves it .....I'm so pleased ....I can't compliment the quality enough ..... brilliant !!!!!!

My partner and I had to put our aging cat down recently, and our dog is getting into his old age as well. To memorialize our awesome cat and prepare the same type of memorial for our dog (he's awesome too :)), we wanted bracelets that held personalized meaning to keep them close. On a whim, only having heard of them through a youtuber, Skallagrim, I did some more research and decided to toss my idea to them via their "contact us" box on their page. That has grown into design and pricing discussion over emails. Annie responds quickly, and from the start she was happy to work with me on the complexities of the designs I wanted. The memorial bracelets needed VKNG to create new bead designs with a hollow that can contain ashes. I thought we could work with a local jeweler to seal the hollows with epoxy or something, but instead VKNG created a deep and highly threaded, beautiful screw seal for both designs. Annie continued to go back and forth between their crafters, who make and fill their jewelry molds, and myself to orchestrate solutions to my unique goals. While I was pleased with the images of existing VKNG designs, my partner wanted to utilize kanji for one of the bracelets. This was obviously a whole new level of odd request, but I again said "What the hell. Why not ask?" Annie asked for examples, ran the idea past the craftspeople, and I now have those characters cast in a beautiful sterling silver.

*EDIT: This is no longer an early review. I have the products in hand.

I normally would avoid writing premature reviews, but it's just been incredible to be treated as a long-time valued customer by a company that I have paid *nothing* to so far. I just had an idea that meant a lot to me, and they're putting in time and effort, days of communication and coordination, to make it happen. I'm getting ahead of myself and assuming my design requests are even possible, but design is not what I'm discussing right now anyway. I was surprised that no one had written a TrustPilot review for them, so decided I could report what I've experienced so far.

*EDIT: This review has been updated.
I'll try to remember to update this review when we finish the process, but they definitely earned praise for their responses and willingness to invest so much time with a *potential* customer. I can't imagine how a long-term, repeat customer could be treated better by any company I've ever worked with, all before a single purchase.

TLDR; I'm impressed. Extremely impressed. They accommodated many, many unique requests that I didn't dare hope could be done.

I would have liked to attach images directly to the review, but I could not. If you're inclined, you might find the "gallery" of "postimg" labeled "fJqbMcQ" to contain 3 jpegs of both bracelets.