This company is NOT a UK company and the customer service is dire. Go to a shop/store IN the UK so that your STATUTORY rights are not affected of anything goes wrong. There is no customer service an... Toon meer
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Lees wat reviewers zeggen
Excellent glasses.First time buying was scepical but dont know why i was,prescription glasses ordered easy to do.When they arrived I was amazed hiw well made they were made and packaged up well. 300... Toon meer
I must admit, I was dubious about ordering as it's very difficult who to trust. However, I did my trustpilot research thoroughly and decided to buy. So glad I did. Came earlier than expected and the... Toon meer
Frames are amazing, delivery etc was really good but prescription is unfortunately unwearable. I can't work out what they have done wrong, but I can only see through them from about 4 feet from my com... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Vooglam-UK is a leading provider of stylish prescription glasses and sunglasses. Self-owned manufacture lines with professional equipment, We proudly present premium quality frames, lenses, and trendy fashion accessories at super affordable prices. Meanwhile, the customer service team is ready to help and fix any problems you might meet. We got your back!
Contactgegevens
251 Little Falls Drive, 19808, Wilmington, Verenigde Staten
- (302)309-7808
- support@vooglam.uk
- vooglam.uk
3,4
Gemiddeld
512 reviews
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Really good only took a week to home
Really good only took a week to home , I have 6 pairs now ! And love them ! All really good quality and nice styles
13 augustus 2024
Review zonder uitnodiging
The prescription is wrong I’m getting…
The prescription is wrong I’m getting headaches wearing the glasses and there’s no way of returning the items, took way too long to arrive and the price is extortionate
7 augustus 2024
Review zonder uitnodiging
Antwoord van Vooglam.uk
Dear customer, thank you for taking the time to bring this to our attention. We are more than willing to assist you with this case. Could you please send us a copy of your paper prescription from your eye doctor and also tell us your order number by sending an email to support@vooglam.uk? We need this information to check if we made the wrong glasses or not and provide you with a satisfactory solution to the problem. Thank you very much. Have a nice day.
Perfect for now
Perfect for now, visibility is good, quality is also good.
6 augustus 2024
Review zonder uitnodiging
Great designs great price I ordered…
Great designs great price I ordered progressive lens on a new prescription just taking me a while to adjust as the progressive lens is basic am well pleased
5 augustus 2024
Review zonder uitnodiging
Always great service… products exactly…
Always great service… products exactly as shown online… absolutely no complaints!! Will continue to use often!!
5 augustus 2024
Review zonder uitnodiging
Fantastic service best glasses ever
3 augustus 2024
Review zonder uitnodiging
Amazing quality very happy 🥰
31 juli 2024
Review zonder uitnodiging
Really easy to order
Really easy to order. Comes quickly and cute packaging
This is my second order and I will be coming back for more. Everyone comments on how unique the glasses are. And they are super comfortable
31 juli 2024
Review zonder uitnodiging
Reading glasses…
I am a individual and I like to standout with my own style
30 juli 2024
Review zonder uitnodiging
Superb service and excellent quality…
Superb service and excellent quality glasses, perfect fit and prescription. Thank you Vooglam uk
30 juli 2024
Review zonder uitnodiging
Beautiful glasses
Beautiful glasses. Quick delivery. Extremely happy. I have order 2 more pairs.
30 juli 2024
Review zonder uitnodiging
Gorgeous glasses
The glasses I ordered were even nicer than expected they were so well made and looked really trendy 10 out of 10 Vooglam keep doing what your doing.
29 juli 2024
Review zonder uitnodiging
Online was simple going through placing…
Online was simple going through placing my prescription and orderi g the frames. but the glasses are no good! The frames are lovely but the lenses I cannot see. Everything is blurry. Unfortunately sadly for me, this experience of orfering online has been a waste of money.
27 juli 2024
Review zonder uitnodiging
Antwoord van Vooglam.uk
Hi there, this is Vooglam-UK Customer Service. We are so sorry for causing you inconvenience, please give us a chance to help you solve this issue. In order to make sure what happened with the prescription, could you please send us a photocopy of your original paper prescription from your eye doctor, our agent has sent you an email asking about that, you could choose to send that by replying to that email. Once we checked the issue, we will send you some solutions to help you get a better experience. Have a nice day!
You won’t be disappointed
Easy to order, great service, glasses fit perfectly love them will definitely order again.
26 juli 2024
Review zonder uitnodiging
Excellent service every time!
Beautiful glasses to choose from. Quick delivery - just over a week. I have had excellent value and have a few pairs now.
25 juli 2024
Review zonder uitnodiging
Fab service
So thrilled with the quality, packaging and posting of my glasses. So happy I bought two pairs, will definitely use again! Thank you 🤩
23 juli 2024
Review zonder uitnodiging
Excellent prescripton glasses and frames.
That first I was nervous about ordering my glasses online. But I am glad that I did. These glasses are excellent. And with my prescripton too. I will defintely order again very soon.
19 juli 2024
Review zonder uitnodiging
Your services are great
Your services are great, I love the glasses they are of good quality. I will definitely buy another pair!
18 juli 2024
Review zonder uitnodiging
Really impressed with the service
Really impressed with the service, glasses arrived fast and spot on with the prescription,
17 juli 2024
Review zonder uitnodiging
Excellent quality glasses
Excellent quality glasses, easy to order and quick delivery. This is my third time using vooglam, I wouldn’t use anywhere else now
16 juli 2024
Review zonder uitnodiging
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