Valhalla Pure Outfitters Reviews 

Have nothing but good things to say about VPO. They offer a great selection of high quality outdoor gear and clothing. They know what they are selling. Their customer service is super responsive -- a shout out to Danielle. Love that they carry tall/long sizing. The big-box outdoor stores seem to think they can only make money off the average shaped/sized customer. All-round, VPO as is a refreshing antidote to MEC, Sail and Altitude Sports.

VPO has really come through for me as I gear up for hiking this season. When I realized I accidentally ordered the wrong volume of the Osprey Rook after their closing hours on a Friday, I sent an email off to their general inquiries address. Becca took action first thing Saturday morning, contacted the Vernon store (where the item was shipping from), and had the order cancelled within 10 minutes. I now have my 65li Rook in hand and couldn't be happier! Also great to see that VPO carries it in the Mallard colorway.

Then, after a disappointing experience trying to order direct from a certain boot brand, I found a pair of waterproof boots in my rare wide size on VPO's site. I ordered them on Monday and had them laced up for a day hike on Wednesday.

VPO has quickly made a loyal customer out of me!

Update 5/5/2022: Have visited the Vancouver store in person, had a fantastic experience. Staff on the floor were very friendly, and able to help me locate 2 items I needed, both of which were the last one in stock at the location. Much better experience than I've had at other outdoor gear chains.

Before I ordered a RAB downpour jacket from VPO, I sent them an email asking if I could receive it within 2 weeks, they replied within an hour that there should be no problem, so I ordered it. They shipped it the very next day via Purolator ground from BC to Quebec and I received it within a week. I just wish their site would just show if the item really is "in stock, will ship within 2 days" rather than "estimated arrival in BC" ( I wasn't sure if that was their arrival date or the customer's ). In fact it seems that if your size and color are shown, it's in stock. But that's it. This is the only online store that had my size in the color I wanted. So I'm very happy with my experience with VPO ! And free shipping over $49 ! Very good legit seller!

Valhalla Pure Outfitters is the weakest online store and it seems that they do their best not to sell their products.
The delivery time is huge.
I do not recommend this site for orders.
Choose any other option.

The slowest company in Canada to process online orders.
Avoid buying online, two weeks after placing the order, the status is Not Yet Shipped.

I live in Nelson and before I head into the mountains I stop here. I can get everything I need before I go into the backcountry in one place. I have also rented backcountry gear, like transceivers, when heading for a pow day with friends who don't own one. Friendly staff and a huge, high-quality selection make this one of the best backcountry outfitters in Western Canada!