VPZ - Newbury Reviews 

4
•
TrustScore 4 uit 5

4,0

38 North Brook Street, Newbury, RG14 1DT Newbury, GB

•

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was with a lovely girl called keyla she put me on to the stores newest device absolutely spot on, such an informative young lady

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The shop assistant was really friendly and approachable and helped me to pick out a variety of flavours that I would like. Keyla also put me on to the flavour of the week that was a really nice choice... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Super helpful in finding a replacement juice after my usual was constantly out of stock. 10 stars 🌟 Kiela should get employee of the day!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was served by a lovely young lady I think her name was Keyla she was so insightful, helped me get set up on a device as I had no clue. Overall great service massive thumbs up

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. E-sigarettenwinkel
  2. Batterijenwinkel
  3. Vaporizer winkel

Geschreven door het bedrijf

VPZ began in 2012, when our founders, eager to quit smoking, discovered that vaping was the only method that truly helped them kick the habit. Quitting smoking - especially alone - is no easy feat, and this was the spark that ignited the VPZ journey. What stood out to our founders while switching to vaping was the poor customer experience, limited availability, and lack of choice when sourcing liquids and coils. Motivated to help others quit smoking and aware that there were around 12.4 million smokers in the UK at the time, they opened the first VPZ store in Leith, Edinburgh. Their goal was simple: to help the local community make the switch, provide exceptional customer service, and spread awareness about vaping across the UK. Today, the evidence supports vaping as a powerful tool in the NHS stop-smoking strategy. While the well-known “95% less harmful” figure comes from a 2015 Public Health England review. Recent statistics show that around 5.5 million adults in Great Britain now vape, including roughly 3 million ex-smokers. Over the past five years, approximately 2.7 million people have quit smoking using a vape. In fact, the number of vapers now exceeds the number of smokers, with 5.5 million vapers compared to 4.9 million current smokers. Yet public perception still lags: studies show that 85% of smokers in 2024 underestimated how much less harmful vaping is, often believing it to be as harmful - or more harmful - than smoking. Educating smokers about the reduced risk could help more people make the switch. Our mission remains to assist those who want to quit smoking and support existing vapers on their journey. We do this through excellent customer service, an incredible range of products, cutting-edge technology, and local accessibility via stores across the UK. VPZ is still a family-run business with our headquarters in Edinburgh. Since opening our first store in Leith in 2012, we’ve grown to over 190 stores nationwide - and we’re not stopping there. Once recognised in the Virgin Fast Track 100 as Scotland’s fastest-growing business and 24th fastest-growing in the UK, our aim is to continue expanding until there is a VPZ on every high street, helping communities across the country make the switch to e-cigarettes. We pride ourselves on the expert knowledge and customer service of our vape store staff, who are always happy to help new and existing vapers find the right products to stay on their journey to becoming cigarette-free. Many of our team have been through the journey themselves, so they truly practice what they preach. You can rest assured that you’ll receive top-notch service at any VPZ store. All our Store Managers and Assistant Managers undergo rigorous product and service training before assisting customers. Great customer service, in-depth knowledge, and a genuine passion for vaping are at the heart of everything we do. We strive to provide expert advice and always recommend products that best meet our customers’ individual needs. When visiting any one of our VPZ stores across the UK, you can expect the biggest range of e-liquids nationwide and the best vaping devices on the market. Not only do we stock the hottest e-liquid brands from around the world, but our sister company, Absolute E-juice also create and manufactures our own brand e-liquids such as Self Juice. This is all done with meticulous care and attention at our state of the art production facility right here in Edinburgh and we utilise our staff to help create these flavours, why wouldn’t we. This means we can guarantee the best quality eliquids to every VPZ customer. All of this is crafted with meticulous care at our state-of-the-art production facility in Edinburgh, where our staff are actively involved in developing new flavours. This hands-on approach ensures that every VPZ customer receives e-liquids of the highest quality. So why not pop in-store today or browse the range on our site and make sure to follow us on Facebook, Instagram and X for all of the latest updates!

VPZ

Geschreven door het bedrijf

The Vaping Specialist
VPZ is the UK's leading vape shop. Visit us in-store or online for the best deals on e-liquid, vape kits, mods, tanks, coils and more. Free next day delivery and click & collect are available across the UK. VPZ started in 2012 when the owners, who had a desire to stop smoking, tried various ways to switch from cigarettes and found that vaping was the only thing that helped them kick the habit. We now have over 180 vape stores across the UK, with more store openings on the way.

Free Next Day Delivery When You Spend £19.99

Order Online Today

Shop online at VPZ and get free next day delivery when you spend £19.99 or more.

Contactgegevens

  • 38 North Brook Street, Newbury, RG14 1DT, Newbury, Verenigd Koninkrijk

  • 01635 226637

4,0

Goed

TrustScore 4 uit 5

4 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(4)

299 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I was with a lovely girl called keyla…

I was with a lovely girl called keyla she put me on to the stores newest device absolutely spot on, such an informative young lady

18 augustus 2026
Review zonder uitnodiging
Logo VPZ - Newbury

Antwoord van VPZ - Newbury

Piotr Gapski,

We are absolutely delighted to hear about your wonderful experience and that you found our newest device to be spot on. It's fantastic to know our team member provided such informative assistance!

VPZ

Beoordeeld met 5 van de 5 sterren

The shop assistant was really friendly…

The shop assistant was really friendly and approachable and helped me to pick out a variety of flavours that I would like. Keyla also put me on to the flavour of the week that was a really nice choice.

16 augustus 2026
Review zonder uitnodiging
Logo VPZ - Newbury

Antwoord van VPZ - Newbury

Frank Greenwood,

We're so glad to hear our team was friendly and helped you discover some great new flavors, including our flavor of the week! We appreciate your kind words.

VPZ

Beoordeeld met 5 van de 5 sterren

I was served by a lovely young lady I…

I was served by a lovely young lady I think her name was Keyla she was so insightful, helped me get set up on a device as I had no clue. Overall great service massive thumbs up

11 augustus 2026
Review zonder uitnodiging
Logo VPZ - Newbury

Antwoord van VPZ - Newbury

Jaydon Weston,

We're so happy to hear about your excellent experience with our team. It's wonderful to know that one of our colleagues was so helpful and insightful in assisting you. We pride ourselves on providing great service, and it's fantastic to receive such positive feedback!

VPZ

Beoordeeld met 5 van de 5 sterren

Super helpful in finding a replacement…

Super helpful in finding a replacement juice after my usual was constantly out of stock. 10 stars 🌟 Kiela should get employee of the day!

10 augustus 2026
Review zonder uitnodiging
Logo VPZ - Newbury

Antwoord van VPZ - Newbury

zoe hopkins,

We're so happy to hear our team provided such helpful assistance! We appreciate your kind words and are glad we could find a great replacement for you.

VPZ

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer