My account switched to showing in dollars for some reason. I tried to get help from the chat bot,and it couldn't answer my question and kept repeating the same question to me and would not connect me... Toon meer

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Lees wat reviewers zeggen
Easy to navigate everything via the app. Booking process very quick, easy and straightforward. Good to have clear payment plan, cancellation details and check-in/check-out times well in advance. Confi... Toon meer
The VRBO site is well laid and the booking process very easy to use.We were looking for a Holliday let with at least 3 bedrooms with a pool or spa and in the Ypres area. We looked at a number of suit... Toon meer
I like the breakdown of the pricing. Plus it’s really good to be able to message the owner with a query we had and she responded straightaway. It’s very clear what the house has to offer, its... Toon meer
Bedrijfsgegevens
- Vakantiewoningverhuur
- ook in
- Reiszoekmachine
- Touroperator
- Vakantiehuis
- Verhuurbedrijf voor vakantiehuizen
Over Vrbo
Geschreven door het bedrijf
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Contactgegevens
Verenigde Staten
- 1-877-202-4291
- vrbo.com/en-gb
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy and straightforward will use again…
Easy and straightforward will use again thanks
The booking was efficient
The booking was efficient. The instructions for booking and paying were clear and easy to follow and confirmation was received promptly.
Also good security checks for payment and card details.
Simple process and cancellation options
Pricing cons
When I initially booked there was a 10% discount. As I had to change dates - the accommodation preferred a slight change - there was no longer the discount so rather than £630 less for 2 days less, it was only £300 less.
Frustrating chatbot
My account switched to showing in dollars for some reason. I tried to get help from the chat bot,and it couldn't answer my question and kept repeating the same question to me and would not connect me to a real person. Very frustrating and almost resulted in me not making the booking
We had a great stay at this beautiful…
We had a great stay at this beautiful property. It is a lovely space to spend time with friends and family. The location is right near Menai Bridge.
If i had any questions Mark replied to my messages promptly.
We were charged a deposit for the stay which we paid before, it was returned to us on the same. It was a really straight forward.
Terrible
This is the second time we have used vrbo and the second time the property has been double booked. The property owner has called to apologise and asked if we can cancel on our side as they can't from their side. Same story both times on different properties with different owners.
This must be an issue with vrbo. Will not be using again, we will stick to booking platforms that are reliable.
Very easy and quick booking system with…
Very easy and quick booking system with quick response.
Very easy to book a property & at a…
Very easy to book a property & at a reasonable rate. The website is easy to use as well.
Easy to navigate through.
the host cancelled within days and with…
the host cancelled within days and with no explanation. very annoying as I missed the email as I was not at home
Very easy to book
Very easy to book. Photos give comprehensive details of the property
Easy to book and lots of choice
The booking process and information…
The booking process and information provided was excellent. No hidden traps. All straightforward and hassle free.
Dite locked up when paying (something…
Dite locked up when paying (something has gone wrong at our end), didn't know I'd achieved my booking until email arrived
No mention if cleaning fee anywhere i…
No mention if cleaning fee anywhere i appreciate that it should be done and charged BUT why no mention of it anywhere and £100 seems high
One would assume it is included abd you know what assume does !!!
Great Property
good selection of photos of the property, great location, easy booking process. A floor plan would have been useful
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