Scammers avoid!!!, Payed for a check how much would be VRT and guess send me email that failed to identify, but before payment was showing that is Japanese car (green thick) I know it is Japanese... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great service,estimates VRT cost for imported car. There is a free of charge calculator on Revenue website as well,but not all models can be estimated there. This site gives also independent calcul... Toon meer
Avoid at all Costs The service provided by this Company is utterly useless. They can't even identify the vehicle correctly from the correct Reg No provided. The VRT projection is therefore complete... Toon meer
Bedrijf heeft geantwoord
I emailed Patrick last week looking for advice.I recieved an immediate response followed by a phone call. He was factual and straight talking and is extremely knowledgeable in this area. I was impress... Toon meer
I highly recommend Patryk
I highly recommend Patryk, who helped me resolve a documentation issue. The collaboration ran smoothly and professionally.Exellent job.
Greg
9 januari 2026
Review zonder uitnodiging
Didn't work.
Entered a reg of a bike I wanted to bring in from NI. It got the mileage all wrong, refused to let me correct the details, and then claimed the VRT would be 0. On a 2023 bike?
DVLA data was correct. Received a refund.
5 september 2025
Review zonder uitnodiging
Antwoord van VRT.ie
Hi Brian,
We provide over 20,000 VRT estimates a month and when a customer reports an issue with a report, we investigate and provide clarification.
I assure you we are a scam and you will see one of our team is already online at 6.30 am on a Monday morning and has sent you an up to date report.
There was an issue with the DVLA data for your vehicle, the engine size came back as zero when our system looked up the registration number.
We have access to the engine size from another source manually and emailed you an updated report.
Regards
Patrick
Bardzo dobra obsluga
Bardzo dobra obsluga i łatwy kontakt,załatwili mi V5C na motor dosyć szybko.Firma jest skuteczna ,potrafi załatwić każdą sprawę,goraco polecam Patrick bardzo pomocmy.
29 juli 2025
Review zonder uitnodiging
Great costumer care
Easy contact, Great Customer Care, all sorted in promissed time, reliable price for service. Definitely worth to come back.
1 juni 2025
Review zonder uitnodiging
Poor communication but eventually resolved.Thanks
After leaving a bad review after multiple times to try and get an update from Patrick I had an update within a few hours of the review being posted.Within 10 days I had my V5 cert.A long wait and poor communication but I am assured it was due to a 3rd party error and issue was resolved in the end.Thank you
Approached this company in April 2024 to get a v5 cert.Was told 12 weeks then went to 16 weeks fine and then everyone stops answering emails.You get a number in the north that doesn't answer and even when they do you get no where juts told to wait.Its been over a year still no vrt but down €250.Save yourself the misery and disappointment!
1 juni 2024
Review zonder uitnodiging
Antwoord van VRT.ie
Hi Jo,
Thanks for your feedback, I would like to clarify a few things.
Firstly we are not a scam, you requested a V5C and we contacted you to confirm we have the V5C you requested.
In relation to the issues you are reporting about no one answering the phone or emails, this is related to 3rd party company (whose name I have shared with you over email), not VRT.ie
Because of the bad experience you (and other customers) had with 3rd party company, we stopped working with this 3rd party company at the end of 2024.
Since the start of 2025 all V5C applications are handled by us directly and this is reflected in the positive reviews people have posted in 2025 in relation to V5Cs and V5Cs are being issued without delay.
In your specific case the 3rd party company had been a reliable partner in providing V5C and failed to fulfil their commitments, including the service we paid them to provide. This unexpected situation resulted in delays in delivering the service you requested. As a result of these issues, we took the decision to discontinue working with 3rd party company and took full control of this service in-house.
In bringing the service in house there was a significant level of work required to start from scratch and get the service up and running.
Apologies for the inconvenience caused. This has been an extremely challenging time for me and the team, trying to fix this
We are now happy to say the service is running smoothly in house and this is why we were able to confirm we had your V5C for you.
I have also emailed you and feel free to call us if you wish to discuss this further over the phone.
Regards
Patrick
Great serviceV5 Document
Great service, I couldnt get hold of a V5 Document for a vehicle that I imported but VRT.ie were able to get it sorted for me in super quick time
17 april 2025
Review zonder uitnodiging
Great communication and got my v5c fast👍🏼
12 april 2025
Review zonder uitnodiging
Fantastic experience dealing with…
Fantastic experience dealing with Patrick. Super knowledgeable, really efficient and demonstrated effective communication throughout the process making it so simple and straight forward. Can’t recommend highly enough.
5 februari 2025
Review zonder uitnodiging
Very helpful and efficient to deal…
Very helpful and efficient to deal with. Highly recommend them
6 februari 2025
Review zonder uitnodiging
Very Helpful Email Support Service
Can't rate highly enough the knowledge and helpfulness of their customer support guy Patrick who has, on a number of occasions, explained to me in plain english the steps involved and paperwork I've needed to import cars with various UK/NI registration anomalies 👌🏻
Robert.
3 oktober 2024
Review zonder uitnodiging
Antwoord van VRT.ie
Hi Adam,
Our Northern Ireland Customs Clearance Report is emailed instantly once it is ordered.
The email address you provided when you ordered was mis-spelled therefore the report could not be sent to you.
Now that you have confirmed your email address we forwarded the report to you.
We would appreciate it if you can update this review to clarify the situation.
Regards
Patrick
I applied back in February and told…
I applied back in February and told 10/12 weeks and after that time elapsed was then told it could take 16 weeks and guess what that’s been and gone and still nothing. I emailed them several times and get told to call a mobile to which hardly ever gets answered and I’m still waiting. So I’m not sure how someone got there’s in 6 weeks.
26 juli 2024
Review zonder uitnodiging
Antwoord van VRT.ie
Hi Paul,
We have successfully received hundreds of replacement V5Cs from the DVLA on behalf of our customers.
Specifically in your case as discussed over email.
If this was a standard V5C is would take 4 to 8 weeks (https://www.vrt.ie/product/v5c-replacement-for-uk-vehicle/)
In your case the vehicle needed to be re registered in the UK before a V5C could be issued by the DVLA. All paperwork was submitted to the DVLA as soon as we received it and the delay is with the DVLA re-registering the vehicle. Once the DVLA complete the re-registration process your V5C will be issued. The delay here has been the DVLA re-registering your vehicle which typically completes within the estimated 16 week timeframe.
We have escalated this to the DVLA and are seeking a resolution as soon as possible.
Regards
Patrick
I purchased a uk reg car in ireland…
I purchased a uk reg car in ireland without a v5c.
vrt.ie were able to get me a replacement v5c within 6 weeks.
Excellent service.
14 mei 2024
Review zonder uitnodiging
Started of bad and ended up with what I was looking for
Make sure you don’t use this site. Paid for VRT to be calculated and only message I got was service unavailable.
Edited: I received an email with the VRT and everything that I needed thank you.
2 februari 2024
Review zonder uitnodiging
Antwoord van VRT.ie
Hi Saif, your report was emailed to you. If you don't see it please check your spam folder. Regards VRT.ie
Scammers avoid!!!
Scammers avoid!!!,
Payed for a check how much would be VRT and guess send me email that failed to identify, but before payment was showing that is Japanese car (green thick) I know it is Japanese car and nothing more, but has no problem to take money
P. S 16.7.2023 company recognize that couldn't give acourate report and give me full refund, thank you for admitting
12 juli 2023
Review zonder uitnodiging
Antwoord van VRT.ie
Hi Paulius,
We issue hundreds of reports per week and it appears there was an issue generating your report.
Please email support@vrt.ie with your order number and vehicle registration number and we will resolve this for you.
Regards
Patrick
Waste of money
Submitted a reg of a UK car to be checked, got back a completely different car. Emailed back asking why I got a calculation on a car I didn't even ask for and got no response after paying 15€. Sent another email through the website and still no response.
DO NOT WASTE YOUR MONEY.
29 september 2022
Review zonder uitnodiging
Antwoord van VRT.ie
Hi Eoin,
As discussed over email, you requested a VRT estimate for an extremely rare vehicle, a 3.2 petrol Volkswagen Golf. At the time of writing, there are only 4 of these vehicles for sale in all of Ireland versus 3500 standard Volkswagen Golfs for sale in Ireland (source donedeal.ie). Due to the rarity of this car it is very difficult to provide a VRT estimate. We provided you one VRT estimate for the closest match to this vehicle we could find and also provided a second VRT estimate free of charge when you were not happy with the first estimate.
If you are still not happy please reply to our most recent email and we will issue you a full refund.
Regards
VRT.ie
A very prompt and efficient service
A very prompt and efficient service, Patrick was the person I dealt with and even his call back was within an hour.
26 september 2022
Review zonder uitnodiging
Best in the business!
Exceptional knowledge, customer service and a genuine passion for helping clients navigate through the complexities of vehicle importantation.
10/10 !!
15 september 2022
Review zonder uitnodiging
Advice re VRT and VAT
I emailed Patrick last week looking for advice.I recieved an immediate response followed by a phone call. He was factual and straight talking and is extremely knowledgeable in this area. I was impressed with his efficiency and would highly recommend him.
7 juni 2022
Review zonder uitnodiging
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