We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with ot... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am!... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic service and excellent product, I would never shop anywhere else. Talk about personal service! Last time I ordered I forgot to specify 1.8, it defaults to 0, I was emailed to ask if that corr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vitamine- en supplementenwinkel
  2. E-sigarettenwinkel
  3. Vaporizer winkel

Geschreven door het bedrijf

Created for you and your wellbeing, VSAVI brings to the UK the best quality CBD products and a friendly, knowledgeable service.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

303 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(303)

12 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Vsavi vape

Speedy delivery ,,really pleased with vape and it charges really quick .no problems at all unlike other vapes ,,chemical free ,well happy with the product even my mum is getting one to quit smoking ,,

23 juli 2023
Logo VSAVI

Antwoord van VSAVI

Thank you Paul for taking the time to write your review. We are glad you are happy with the product and service provided.

Beoordeeld met 1 van de 5 sterren

Order not sent, been ask to call a number that they don't answer.

After I had placed my order, and past the due delivery date given when placing the order, I received a text asking me to call them regarding my order. I called straight away, and no one picked up. I then decided to send them an email, on their customer service email address given on their website, to ask them to cancel my order if it hadn't been shipped yet.
Two days later I receive another text asking me to call them. Again, I call them, but no one picks up. I then resend an email asking them to cancel my order. Both email have been left unanswered, and the order still hasn't been received.
When I place an order, I don't want to have to chase, and have to call a number that no one replies to. The text also mentions that I can click on "Chat" which is nowhere to be found. The text didn't mention what the issue was but simply that I had to call. Maybe next time try and first before asking your customers to call you.

23 juli 2023
Logo VSAVI

Antwoord van VSAVI

Thank you for taking the time to write your review...We are sorry you are not happy the service provided. Customer service will contact you regarding the issues you have had.

Beoordeeld met 1 van de 5 sterren

I still haven't received the CBD oil…

I still haven't received the CBD oil pack I ordered

2 juli 2023
Logo VSAVI

Antwoord van VSAVI

Thank you for taking the time to write your review. Customers can contact customer service if there is a problem with delivery. They are always happy to help resolve any issues.

Beoordeeld met 5 van de 5 sterren

Great products and service

Great products at great prices made easy to purchase online and delivered quickly.

30 juni 2023
Logo VSAVI

Antwoord van VSAVI

Thank you Susan for taking the time to write your review. We are glad you are happy with the products and service we provided.

Beoordeeld met 5 van de 5 sterren

As always

As always, it is what it says on the bottle, and good value and quality

10 mei 2023
Logo VSAVI

Antwoord van VSAVI

Thank you Caroline for taking the time t write your review. We appreciate your comments.

Beoordeeld met 5 van de 5 sterren

good service.

fast, as described, all good.

10 mei 2023
Logo VSAVI

Antwoord van VSAVI

Thank you for taking the time to write your review. We appreciate your comments.

Beoordeeld met 5 van de 5 sterren

Great thanks.

12 april 2023
Logo VSAVI

Antwoord van VSAVI

Thank you Jason for taking the time to write your review. We appreciate your comments.

Beoordeeld met 5 van de 5 sterren

Great stuff

Great stuff, Thank you

13 maart 2023
Logo VSAVI

Antwoord van VSAVI

Thank you James for taking the time to write your review. We appreciate your comments.

Beoordeeld met 5 van de 5 sterren

Exceptional customer service

Exceptional customer service, I am very satisfied
Many thanks to Ruth, who is very professional, understanding and supportive!!!
I recomend VSAVI

1 maart 2023
Logo VSAVI

Antwoord van VSAVI

Thank you Lina for taking the time to write your review. We are glad you are happy with the service provided. Your comments are very much appreciated.

Beoordeeld met 4 van de 5 sterren

Sorry

Sorry, but I haven't used this product long enough to be able to evaluate it objectively

2 februari 2023
Logo VSAVI

Antwoord van VSAVI

Thank you for your comments.

Beoordeeld met 4 van de 5 sterren

lushious liquid, infuriating bottles

I got 30ml each of the 100% VG Toffee Caramel Choco and Coconut Delight from the Gourmet range. Both e-liquids are lushious, and perfect for my taste. Vsavi sent them straight away and they arrived the next day. The containers, on the other hand, are a nightmare. The liquid came in 6 10ml bottles, so a lot of boxes, leaflets and single-use plastic. Plus the bottles are so hefty they can't be squeezed manually - I'm having to use a pair of pliers to squeeze the juice into the tank. I've had bottles of thinner plastic all the way from ECblend in the States which easily survived the shipping. So a bit of wriggle-room for improvement there - but the juice really is lovely.

9 februari 2023
Logo VSAVI

Antwoord van VSAVI

Thank you for taking the time to write your review. Your comments are very much appreciated.

Beoordeeld met 2 van de 5 sterren

Vsavi are usually great…

Vsavi are usually great but on this occasion my order is nearly a week late and still nothing.

14 januari 2023
Logo VSAVI

Antwoord van VSAVI

Hi thanks for taking the time to write your review. I am sorry you are having problems with your delivery. Customer service is happy to help with any delivery issues you have had.

Beoordeeld met 5 van de 5 sterren

excellent service

everthing i have purchased from VSAVI all products have been very quick delivery, arrived safe , very happy with my items, excellent service all round

14 december 2022
Logo VSAVI

Antwoord van VSAVI

Thank you Dawn for taking the time to write your review. Your comments are very much appreciated.

Beoordeeld met 1 van de 5 sterren

Frustrating experience for a product that’s meant to relieve stress

2nd order in a row that the products have been out of stock. You get a text for you to call in, rather than them having the courtesy to call you. Then the people on the phone wonder why you don’t have your order number to hand. First call they said half my products weren’t in stock so I asked for a refund which I never received, then a week and a half later I get another text and the other two items are now also out of stock. So they cancelled my order and I did receive tue full amount back.

15 november 2022
Logo VSAVI

Antwoord van VSAVI

Hi Jane

Thanks for taking the time to write your review.

We are sorry you did not have a good experience when ordering from us.

We do contact customers in the first instance by phone if the product is out of stock. A text message is sent if there is no reply to the phone call. An email is also sent.

It can sometimes take several days for customers to get back to us.

We always issue refunds as soon as payments are settled. We are glad you have now received your refund.

Beoordeeld met 1 van de 5 sterren

Did not deliver

Did not deliver. Had to chase and was told they had tried to deliver and would redeliver at my cost. I was here all day when they claim they tried to deliver.

3 november 2022
Logo VSAVI

Antwoord van VSAVI

Hi Peter
Thanks for taking the time to write your review. We are sorry you had some problems with the delivery. The courier company tried several times to deliver your parcel and could not gain access. Your parcel has now been delivered.

Beoordeeld met 5 van de 5 sterren

Excellent customer service and quality…

Excellent customer service and quality products. Will shop here again 👍

1 november 2022
Review zonder uitnodiging
Logo VSAVI

Antwoord van VSAVI

Hi thanks for taking the time to write your review. We are glad you are happy with our products and the service we provided.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer