Online shopping is great. Delivery was prompt and the guys were friendly. I had actually been into Waltons at Arbour Crossing but the cartridges were more expensive in-store and the staff weren't v... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My order was supposed to be delivered on 7 May 2026 but it wasn't. I contacted the store and they said my order will be delivered on the 8 May 2026 and yet again it wasn't delivered. I'm not happy b... Toon meer
this was the first time I used the online shopping with waltons and was very impressed by how easy it was to order, the website was great to navigate and find what I needed. Delivery time was quick an... Toon meer
Bedrijf heeft geantwoord
I ordered speed delivery because I needed the product urgently.... when I opened the cartiridge it was the wrong one. Checked my invoice. I had ordered correctly but it was packed incorreclty in-store... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Waltons
Geschreven door het bedrijf
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Contactgegevens
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Zuid-Afrika
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,2
Goed
1K reviews
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always a pleasure :-)
Always a pleasure :-)
Thank you Waltons Team
Liezel (Drs Mellett Du Toit and Burger)
7 mei 2026
Sadly received incorrect cover diary…
Sadly received incorrect cover diary ordered. I should have been notified first
6 mei 2026
Products not delivered
My order was supposed to be delivered on 7 May 2026 but it wasn't. I contacted the store and they said my order will be delivered on the 8 May 2026 and yet again it wasn't delivered. I'm not happy because i have waited for 2 days, i had to cancel all appointments to wait for a parcel that was not even delivered.
I don't trust this store anymore and at this point i just want a refund 😒
8 mei 2026
Review zonder uitnodiging
The delivery was very fast
The delivery was very fast. It was 4 days earlier than expected. I am super happy⁰ with Watsons service.
5 mei 2026
The covers were all damaged when I received it
The covers were damaged by the courier. I had to return it.
5 mei 2026
Antwoord van Waltons
Hi Karen,
Thank you for taking the time to leave a review. We are truly sorry to hear that your covers arrived damaged. This is certainly not the standard of service we aim to deliver, and we completely understand your frustration.
A support ticket has been opened on your behalf, which you are welcome to reply to so that we can resolve this matter for you as quickly as possible.
We appreciate your patience and hope to make this right for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent Customer Service
Delivery was quick, flawless communication and I received exactly what I ordered.
2 mei 2026
Antwoord van Waltons
Hi Jacob,
Thank you so much for your wonderful review! We are delighted to hear that your delivery was quick, that communication was seamless, and that you received exactly what you ordered. That is exactly the experience we strive to provide for every customer.
We look forward to serving you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick and easy
29 april 2026
Antwoord van Waltons
Hi Perry,
Thank you for your kind review! We are pleased to hear that your experience was quick and easy. That is always what we aim for, and it is great to know we hit the mark.
We hope to see you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Antwoord van Waltons
Hi Kian,
Thank you so much for your lovely review! We are delighted to hear that your experience was easy and quick. That is exactly what we strive for, and it is great to know we delivered on that. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick and great service !!!
28 april 2026
Antwoord van Waltons
Hi Bharit,
Thank you for taking the time to leave us a review! We are really pleased to hear that you experienced quick and great service. We appreciate your support and hope to assist you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Easy to order online with a very quick…
Easy to order online with a very quick delivery…thank you !
30 april 2026
Antwoord van Waltons
Hi Debbie,
Thank you so much for your wonderful review! We are thrilled to hear that you found our online ordering process easy and that your delivery arrived quickly. We truly appreciate your support and look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick efficient service and delivery
Quick efficient service and delivery. Ordered items are of very good quality. Thank you
28 april 2026
Antwoord van Waltons
Hi Hendriena,
Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you experienced quick and efficient service and that you are happy with the quality of your items. Your feedback means a great deal to us and we look forward to your next order.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Antwoord van Waltons
Hi Tracy,
Thank you for your kind words! We are so pleased to hear that you experienced great service and delivery. We strive to make every order a smooth and pleasant experience, and it is wonderful to know we hit the mark. We hope to see you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Exactly what I was looking for
Exactly what I was looking for(for 2 months) and at a good price and Delivered to my doorstep.
And no long waiting.
30 april 2026
Antwoord van Waltons
Hi Caren,
What a lovely review, thank you! We are so glad we could finally deliver exactly what you had been searching for, at a great price and right to your doorstep without any long wait. We appreciate your patience and your support, and we look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Online shopping is great.
Online shopping is great.
Delivery was prompt and the guys were friendly.
I had actually been into Waltons at Arbour Crossing but the cartridges were more expensive in-store and the staff weren't very attentive. So seems like online is the way to go.
30 april 2026
Antwoord van Waltons
Hi Delyse,
Thank you for your honest and detailed feedback! We are delighted to hear that your online shopping experience was great and that your delivery was prompt and handled in a friendly manner. We also appreciate you sharing your in-store experience at Arbour Crossing.
We are sorry to hear that visit did not fully meet your expectations, and we will make sure this feedback is passed on to the relevant team so we can continue to improve. It is great to know that our online channel is working well for you, and we hope to keep delivering that same level of service every time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was fast and the Brother…
Delivery was fast and the Brother Labeler is exactly what I thought it would be. Love that it can print frames too.
22 april 2026
Antwoord van Waltons
Hi Driekie,
Thank you so much for your fantastic review! We are thrilled to hear that your delivery was fast and that your Brother Labeller is everything you hoped it would be. It is great to know you are enjoying the frame printing feature too! We appreciate your support and look forward to helping you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Antwoord van Waltons
Hi Karen,
Thank you for your great feedback! We are pleased to hear that we had what you needed, that our website was easy to navigate, and that your order arrived on time. That is exactly the experience we aim to provide. We look forward to your next order!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Easy and delivery was fast
25 april 2026
Antwoord van Waltons
Hi Phumz,
Thank you for the lovely review! We are glad to hear you found the process easy and that your delivery was fast. We appreciate your support and hope to see you shopping with us again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Was kept up to date about the delivery…
Was kept up to date about the delivery and excellent quality of the product
24 april 2026
Antwoord van Waltons
Hi Anusha,
Thank you for taking the time to share your experience! We are delighted to hear that you were kept up to date throughout the delivery process and that you are happy with the quality of your product. Keeping our customers informed every step of the way is something we truly value. We look forward to serving you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I went to collect my online order
I went to collect my online order. I was greeted with a smile, my order was handed over quickly. Staff members were very helpful and professional.
24 april 2026
Antwoord van Waltons
Hi Lucille,
What a wonderful review, thank you so much! We are so pleased to hear that your collection experience was smooth and enjoyable, and that our staff made you feel welcome. We will be sure to pass along your kind words to the team. We hope to see you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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