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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The response time with Wantable when you have questions is super fast. They are also very helpful. I’ve ordered and kept so many clothes that I love. The styles are fun and returns are easy. I have or... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a great experience with Wantable. I kept almost all of the selections chosen for me & while it isn’t the cheapest, the quality of clothing seems to be quality which makes the cost worth it. I do... Toon meer

Beoordeeld met 4 van de 5 sterren

Sleazy dirtballs. Claimed I ordered goods that I never did and were even sent to some other address. Refused to refund money they withdrew from my account without my knowledge. Can't even get a liv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a mom, I’m always a little suss when someone’s trying to charge me $70 for a pajama set, but the quality of these clothes are amazing and I will happily pay this high price. They are so comfortable... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel
  2. Damesmodewinkel

Geschreven door het bedrijf

Wantable is a next-generation fashion brand giving customers access to high-quality products created and curated by our team of expert merchants and stylists. We deliver unrivaled customer experiences through our proprietary technology and platforms that allow customers to shop on their own or with the help of a stylist, and to try before they buy from the comfort of their own homes. Wantable was founded in 2012 with the belief that when you look good, you feel good, and has been fueling self-confidence in customers ever since.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

If I could leave zero starts I would

If I could leave zero starts I would. Please do not buy any of the cozytober boxes. I tried the sleep box. Clothes are spendy, but really liked one set and some socks that matched. And with any piece you were to buy you got to keep a free item which was a blanket in this case. After a couple of days, I packed up the other items and sent back in a white bag, but I paid for my pieces right away and all of a sudden I get almost $300 taken out of my account. I have wrote them emails a few times it always says that they will get back to me, but they have not. The other items were sent back and I should not have been charged. There was a pair of slippers two pajama sets and two packs of underwear. I clearly remember this because I had to select the items I was returning. Please be aware that they charge you anyway for the whole set they send. And it’s not just a few dollars these clothes are very expensive.

5 oktober 2025
Review zonder uitnodiging
Logo Wantable

Antwoord van Wantable

Hi Jenny. Thank you for reaching out, and we're so sorry to hear about your experience with us! Our intention is never to bill you for items you don't keep, and we would love to help get to the bottom of this for you. The info you provided with this review didn't pull up an account with us, so could you give us a call at 855-926-8225?

We're so sorry we haven't gotten back to your emails yet. We're currently right in the middle of our busiest time of year and are working around the clock to get to all emails. If you ever need us immediately, feel free to give us a call at 855-926-8225 Mon-Friday 7AM-9PM CST or Sat-Sun 9AM-6PM CST.

Beoordeeld met 1 van de 5 sterren

Canceled my order after I waited and it…

Canceled my order after I waited and it said ready for shipping. The email said I canceled, I emailed got a response with nobody knowing what happened. Said someone would get right back to me. Nope!!! Said the $20 styling fee was free, nope. Charged.

3 oktober 2025
Review zonder uitnodiging
Logo Wantable

Antwoord van Wantable

Hi Sandra. We're so sorry for any issues with your order. It looks like your there were issues with the credit card you have on file. I Wantable uses a variety of criteria to determine which orders should be pre-authorized to prevent any potential fraud. It is primarily for your protection to ensure that the order is an authorized user of your card.

If the card on file is declined when we attempt pre-authorization and you will be given the opportunity to add a different card to your account. If we are unable to successfully pre-authorize your card, your order will be canceled and any applicable styling fees will be refunded back to your card.

Please let us know if we can answer any questions. We're here to help!

Beoordeeld met 1 van de 5 sterren

Poor customer service

The first two months were great — products good quality, items were my style. Then, as I had originally feared would happen, I got charged for an item I returned. I reached out right away and received an auto response that they were backlogged and would get to it. Still nothing in reply to my original email or follow up email. When I cancelled my plan, I mentioned this as the reason and an agent began an inquiry for me, which was also never responded to by the company. It has been over 10 days since my original email and no one has reached out.

I’m out $69 for a shirt I didn’t even keep and cannot recommend this company to anyone. Even if they refunded it, the customer service is poor.

27 september 2025
Review zonder uitnodiging
Logo Wantable

Antwoord van Wantable

Hi Jessika. We're so sorry to hear that you were billed for an item you sent back. We were able to pull up your account and issued a refund for the top you sent back. You should see that return process back to your original form of payment in a few business days. We also added some credits to your account as a thank you for working with us. We are currently working around the clock to respond to emails during our busiest time of year, but please feel free to give us a call at 855-926-8225 if you ever need to get in contact with us right away. ❤️

Beoordeeld met 4 van de 5 sterren

Beautiful pieces

Beautiful pieces. Definitely expensive, but so far worth it. Helping me step up my wardrobe,

4 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I do not recommend buying this box

I do not recommend buying this box. It’s a waste of time to deal with returns, and it’s not worth paying for so-called “style.” The reviews seem fake ;the clothes are of poor quality, so the people writing them don’t understand what quality is.

The sweet message on the box is friendly, but the clothing inside is not stylish at all. If they charge for “styling,” why not actually provide outfits that fit the season, or at least share pictures and combinations before sending? Instead, they just throw in whatever they want to sell, and the pricing is outrageous, almost $900 for clothes that look like they’re meant for an 80-year-old. Nothing casual or wearable for my lifestyle.
It honestly felt like the stylist was out of touch when choosing these pieces. Even a 12-year-old would see how ridiculous the selection was. I returned everything except one item, which I asked to exchange, but I never heard back. Very disappointing experience.

24 september 2025
Review zonder uitnodiging
Logo Wantable

Antwoord van Wantable

Hi Cristiane. Hi Mariza. Thank you so much for taking the time to share your feedback with us—we’re truly sorry to hear your experience didn’t match your expectations.

We want you to know that we partner with premium brands and always match the pricing that those brands set. When curating each Edit, our stylists use your quiz answers and notes to guide their selections. It can sometimes take time for a stylist to get to know your unique preferences, which is why leaving detailed notes is so important in helping them better understand your style.

We also want to clarify that exchanges can be made directly in self-checkout if the item and size are available in stock. And if you ever run into an issue with an order or need help passing along requests or style notes, our customer experience team is here to support you.

Our ultimate goal is for you to receive Edits you truly love. Please don’t hesitate to give us a call or start a chat through our website so we can make this right and ensure future boxes better reflect your lifestyle and preferences.

Beoordeeld met 1 van de 5 sterren

DO NOT PURCHASE THIS BOX

I Purchased their fall box last year. Almost $400.00 for a coat and a pair of jeans. Absolutely ridiculous. Customer service at the time was very sweet and offered to do a payment plan that was affordable and reasonable and I thought it was a great company... that was until April of this year, 2025, I had my identity completely stolen. This person got into my mortgage, my bank account, and even threaten to rape me. I had to change my bank account, my phone numbers, everything because of this man. I was focused on making sure we had a roof over my family's head and forgot to change my card information on this fall box. Even though I had every payment on time besides April... this company sent me to collections even with the knowledge of my identity being completely stolen and my life threatened. I had proof of everything with a police report and new card number. I asked them to please just take it out of collections since this situation wasnt on purpose it was something done to me and they wouldnt make any exceptions. They were cold, and heartless and could have cared less. I hope everyone sees this company for what it is and supports another business with an actually heart. Not a company who charges Absolutely ridiculous prices for not great clothes and who will do nothing for someone whos life basically gets stolen from them.

16 april 2025
Review zonder uitnodiging
Logo Wantable

Antwoord van Wantable

Hi Jane. We’re truly sorry to hear about everything you’ve gone through and can only imagine how stressful and overwhelming this situation has been for you and your family. Please know that we deeply empathize with the challenges you’ve faced, and we never want anyone to feel that we don’t care about their circumstances.

Our team’s goal is always to support our customers through difficult times. In your case, we did wait to receive updated billing information so we could continue working with you, and we’re always open to making accommodations when someone is facing hardships. Unfortunately, when we didn’t receive a response for several months and the account information couldn’t be updated, the balance was automatically transferred to collections.

At this stage, while we aren’t able to remove the order from collections, the agency is equipped to work directly with you and will be the best point of contact to help resolve the account. We completely understand how frustrating this must feel, and we’re very sorry that you’ve had this experience.

We sincerely appreciate you sharing your experience, and we’ll continue striving to ensure every customer feels supported and cared for.

Beoordeeld met 5 van de 5 sterren

Love them

Wantable does a great job curating stylish pieces that fit my preferences, and the unboxing experience is always fun.

2 september 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Confused user

The home page, ordering system and overall online operations is confusing.

1 september 2025
Review zonder uitnodiging
Logo Wantable

Antwoord van Wantable

Hi Lee! We're so sorry to hear that there was confusion surrounding our site. We have teams available via chat to assist you while on the website– we're always more than happy to help!

Beoordeeld met 1 van de 5 sterren

I returned all of my items

I returned all of my items, but was charged for all of my items.

2 september 2025
Review zonder uitnodiging
Logo Wantable

Antwoord van Wantable

Hi Trisha! We're so sorry for any miscommunication with your returns. When your returns weren't scanned in by your due date, our systems thought you were keeping it all which is why you were billed. We do see that your returns are on their way to us now, and we'll issue a full refund for everything sent back once we receive your returns. Please feel free to give us a call or chat with us on our website if you have any additional questions. We're here to help!

Beoordeeld met 1 van de 5 sterren

Don't waste your money! Cheap garbage!

Pretty much all of the reviews here are clearly paid for. Ugly, low quality, way overpriced. I paid for the styling fee and then looked at the clothes to pick from. Everything is roughly $80 to $100. The quality from just looking at the pics and the detailed info on the item, was really garbage. Polyester, Acrylic, Spandex, Lycra & Rayon. All the cheap stretchy material. No matter how far I scrolled down the screen, same items - oversized cheaply made sweaters, cardigans, short-shorts, etc. Jeans looked horrible, even on the model. And again, all the stretchy material in them. Same stuff over and over all way overpriced. So disappointed. I requested a refund of the styling fee since nothing was done. I really had hope that it would have better quality and lower prices. Even if the quality was better, none of it is worth the price.

30 augustus 2025
Review zonder uitnodiging
Logo Wantable

Antwoord van Wantable

Hi Angela. We’re sorry to hear your experience didn’t meet your expectations. We partner with trusted, high-quality brands and work hard to make sure each Edit feels personal and worth the value. The Stream is just an optional way to browse a small selection—your stylist curates your box from a much wider range based on your unique preferences.

We understand how important both quality and price point are when it comes to finding the right wardrobe. Your feedback helps us refine how we present options and ensure our customers feel confident in what they receive. We’d love the opportunity to show you how fun and personalized the experience can be!

Beoordeeld met 5 van de 5 sterren

Feel like my stylist really got to know…

Feel like my stylist really got to know my style and listen to everything. I said I really enjoyed doing this and I will continue. I just needed to slow down. There was so many beautiful pieces I kept getting thank you for everything.

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I really loved being able to preview…

I really loved being able to preview the styles that might be included in my box. This really insured that I would like everything I got. With other services I have been sent box after box of old lady clothes. I think wantable is more geared toward how people actually dress everyday. All of the pieces were really good quality and I look forward to them being part of my wardrobe for years to come

10 juli 2025
Review zonder uitnodiging

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