Got in touch via Messenger with a query about a refund. Was worried this would be a long drawn out process involving phoning up etc. Darryl was able to resolve this within minutes, much to my relief.... Toon meer
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Lees wat reviewers zeggen
I had an issue on the Warehouse website today, I was trying to make a return but I kept getting an error. I couldn't find any explanation or help for this error on the website so I contacted Wareho... Toon meer
Received a wrong item in my order. Contacted easily through whatapps and dealt with a very helpful person called Dale, who arranged for the right item to be sent to me within a couple of hours by next... Toon meer
I had a query about an item online and wanted to contact customer service. I was so impressed you could contact over imessage (so quick and convenient!), and Shiela replied within 30 mins (on a Sunday... Toon meer
Bedrijfsgegevens
Contactgegevens
Resolved my query within minutes
Got in touch via Messenger with a query about a refund. Was worried this would be a long drawn out process involving phoning up etc. Darryl was able to resolve this within minutes, much to my relief. Genuinely surprised by how good the customer service is compared to other brands.
4 oktober 2024
Review zonder uitnodiging
Very helpful with refund process
Quick responses from the customer service. Shella was very helpful with my refund.
Thanks again
3 juli 2024
Review zonder uitnodiging
I got a very fast and very efficient…
I got a very fast and very efficient response from customer care and was very appreciative
27 juni 2024
Review zonder uitnodiging
Contacted customer service regarding a…
Contacted customer service regarding a refund. Within 24 hrs I had a prompt email from Rosary who was very apologetic with her response.
Credit to your customer service department, outstanding customer service.
Thanks again Andrea
25 mei 2024
Review zonder uitnodiging
Amazing customer service
Amazing customer service, contacted warehouse through text on a Sunday and received a reply back within 10mins, amazing. Will definitely continue to shop with Warehouse.
8 januari 2023
Review zonder uitnodiging
Good service
Good service, excellent clothing at a value cost. Very happy all round!
7 januari 2023
Review zonder uitnodiging
Good customer service
Clothes came quickly and well packaged . Zyra was very helpful with my request in a return query .
30 december 2022
Review zonder uitnodiging
Karla responded to my query very…
Karla responded to my query very quickly and reassured me my return is in transit providing me with all the information needed. Very polite too. Just the kind of service I like. :-)
23 december 2022
Review zonder uitnodiging
Paula resolved my issue with the…
Paula resolved my issue with the missing item
12 december 2022
Review zonder uitnodiging
Very helpful via Messenger
Very helpful via Messenger. Detailed and useful information
16 december 2022
Review zonder uitnodiging
Refund processed with no fuss
Refund processed with no fuss. Items had been lost in transit. Thanks to Wayne for top customer service ⭐️
8 december 2022
Review zonder uitnodiging
Great customer service by Ivy & Greziel
24 november 2022
Review zonder uitnodiging
Great customer service
The team were great at processing my refund, especially Ree who was helpful, friendly and replied quickly to any emails. You're in safe hands
23 november 2022
Review zonder uitnodiging
Poor customer service
Poor customer service, no refund actioned for over a week, constantly repeating myself in messages. Warehouse customer service just need to admit to a delay or error in processing refunds, not make excuses.
4 november 2022
Review zonder uitnodiging
Promotion code problem
I had a problem with applying a promotion code which I had received through an email, however the matter was dealt with so efficiently! Thank you to Sania and CloieBelle for resolving the issue. Great customer service!
23 oktober 2022
Review zonder uitnodiging
Returns parcel got lost
Returns parcel got lost. Contacted them via iMessage service and got the quickest resolution from Rex. Everything was resolved within 30 mins!
23 oktober 2022
Review zonder uitnodiging
Amazing service when dealing with my…
Amazing service when dealing with my query
22 oktober 2022
Review zonder uitnodiging
Safina was amazing- thank you
Safina was amazing- thank you! Super quick response and reordered items that had gone missing in transit. No need to beg or chase, just really friendly, lovely customer service.
18 oktober 2022
Review zonder uitnodiging
Fantastic customer service
Fantastic customer service - one of the best on the high street. RoseAnn was so helpful and efficient.
14 oktober 2022
Review zonder uitnodiging
Rose was very helpful
5 oktober 2022
Review zonder uitnodiging
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