Oasis Home and Garden  Reviews 

632
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had a problem putting our sofa together and they were brilliant. They picked up the one with the fault made another one at the warehouse to ensure there was no problem and then redelivered. Definit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were a little worried about buying such a big item unseen but couldn’t resist the extra 20% off. We chose the Havana set and are delighted with the quality. Unfortunately, a chair was damaged on ar... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

High quality product, so thrilled with it! Everything was carefully & safely packed so it arrived in perfect condition. Great customer service. I changed the order soon after placing it - wasn't an is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had been looking for a garden corner sofa with a fire pit for months, but everywhere else was double the price. We were slightly nervous about ordering "unseen," but we needn't have worried. The... Toon meer

Bedrijfsgegevens

  1. Tuinmeubilairwinkel
  2. ook in
  3. Decoratie- en interieurwinkel
  4. Slaapkamermeubilair winkel
  5. Tuinmeubelwinkel
  6. Zitbankenwinkel

Geschreven door het bedrijf

About Oasis Home & Garden Creating Beautiful Outdoor Living Spaces At Oasis Home & Garden, we specialise in sourcing premium garden furniture that combines exceptional quality, comfort, and style at outstanding value. Unlike many retailers, we don't simply purchase large volumes of stock. Every collection is carefully selected by our experienced team, ensuring it meets our high standards for: Exceptional comfort Long-lasting durability Premium materials Contemporary design Outstanding value for money Our mission is simple: to help customers create beautiful outdoor spaces without paying inflated high-street prices. Whether you're looking for a stylish dining set, a luxurious corner sofa, or a relaxing lounge collection, you'll find carefully chosen furniture designed to enhance your garden for years to come. Why Choose Oasis Home & Garden? Handpicked Quality Every range is personally selected by our expert team for quality, comfort, and durability. Exceptional Value Premium garden furniture at highly competitive prices. Fast & Reliable Delivery Efficient nationwide delivery service across the UK. View Before You Buy Visit our showroom and experience the quality firsthand. Exclusive Collections Our stock changes regularly, offering unique opportunities and limited-availability products. At Oasis Home & Garden, we're proud to be a genuine family-run business offering real value, expert advice, and outstanding customer service. Transform your garden. Relax in style. Enjoy exceptional value. Delivery Information We offer delivery to Mainland England and Wales for £69. Delivery Surcharges Northern Ireland: Please get in touch with us for a personalised delivery quotation Isle of Wight: Please get in touch with us for a personalised delivery quotation Scotland: Please get in touch with us for a personalised delivery quotation Please note that deliveries to certain locations may take longer than our standard delivery times. How Delivery Works Depending on your location, your order will be delivered either: Kerbside on a pallet, or Via a one-person delivery service Delivery methods are determined by location and cannot be selected at checkout. Prior to dispatch, our team will contact you to arrange a suitable delivery date. Delivery times are typically between 8:00 am and 8:00 pm, and a signature will be required upon receipt. Deliveries cannot be left unattended. Please note that pallets are not collected and remain the responsibility of the customer for disposal. Failed Deliveries If a delivery has been scheduled and you are unavailable to receive the goods, a failed delivery charge of £89 WILL apply to cover courier costs. In rare circumstances, a courier may attempt delivery without prior notice. If this occurs and you are unavailable, no failed delivery charge will be applied. Delivery Support For non-urgent delivery enquiries, please contact us by email, and we will respond within 48 working hours: info@oasishomeandgarden.co.uk For urgent assistance, please call us on 01202 130607. After Delivery Product Inspection We kindly ask that all customers inspect their furniture within 48 hours of delivery. This allows us to resolve any issues quickly and efficiently should they arise. Damaged or Faulty Items If your order arrives damaged or develops a fault, please notify us within 48 hours and before disposing of any packaging. To facilitate returns or replacements: All items must be suitably packaged for collection. Original packaging should be retained wherever possible. If original packaging is unavailable, customers must provide packaging of a similar standard at their own expense. Returns & Refunds We want you to be completely satisfied with your purchase. Your Right to Return You may return your order within 30 days of delivery, provided you notify us within 14 days of receiving your goods. Return Conditions Items must be unused and in resalable condition. Products must be returned in their original packaging. Customers are responsible for arranging the return of goods. If preferred, Oasis Home & Garden may be able to organise collection on your behalf, subject to a £120 collection fee. Upon receipt, all returned items will be inspected. Should any additional costs arise due to damage, misuse, or inadequate packaging, we will notify you before processing your refund. Customer Reviews If you're delighted with your purchase, we'd greatly appreciate your feedback. Your reviews help us continue improving our service and assist future customers in choosing Oasis Home & Garden with confidence. Please consider leaving a review on Facebook or Trustpilot after receiving your order. Your Trusted Source for Quality Garden Furniture at Unbeatable Prices!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

632 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(632)

15 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Delivery delay

There was a query with the delivery due to the Haulier, and customer service tracked, followed and resolved the query. GREAT Customer Service

2 augustus 2023
Beoordeeld met 5 van de 5 sterren

Milan 5 piece set…

We bought the Milan 5 piece set recently. It is lovely! Sturdy, well made, comfortable and looks great. Cannot fault delivery and customer service. Thank you

19 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Speedy service. Comfy furniture.

Fast efficient delivery into our garage as it was raining. Polite and friendly delivery man.
Love the garden furniture, even better than the picture. Very comfortable, just waiting for the sunshine!!

20 juli 2023
Logo Oasis Home and Garden

Antwoord van Oasis Home and Garden

Thank you for the lovely feedback! :D

Beoordeeld met 5 van de 5 sterren

Excellent service and great quality…

Excellent service and great quality product. Called prior to purchasing for product advice and received a friendly and helpful staff member. Delivery was smooth and as scheduled.

26 juni 2023
Review zonder uitnodiging
Logo Oasis Home and Garden

Antwoord van Oasis Home and Garden

Thank you for your lovely feedback! :D

Beoordeeld met 5 van de 5 sterren

Customer service was amazing

Customer service was amazing, kept in touch, the whole time the actual item was beyond what I visualised and the price was so competitive

8 juli 2023
Logo Oasis Home and Garden

Antwoord van Oasis Home and Garden

Thank you for your lovely feedback! :D

Beoordeeld met 5 van de 5 sterren

Great quality!

High quality corner sofa and excellent service. Happy summer days!

6 juli 2023
Logo Oasis Home and Garden

Antwoord van Oasis Home and Garden

Thank you for your lovely feedback! :D

Beoordeeld met 1 van de 5 sterren

Bad experience

The garden set arrived and after unboxing, discovered that the pieces were two totally different colour shades.

Company offered a refund, however, I have been waiting 7 days for the courier to arrange collection. I am unhappy with the length of time the return is taking and really need the boxes collected as they are taking up a vast amount of space.

The process has been a huge waste of my time, and I wish I had never placed an order.

6 juli 2023
Logo Oasis Home and Garden

Antwoord van Oasis Home and Garden

Hi Marie, We are very sorry that your item arrived in the unsatisfactory condition and the collection of the item took longer than expected. We are looking into ways to speed this up in the event a customer wishes to return.

Beoordeeld met 5 van de 5 sterren

Top service.

Excellent service. Garden table and chairs are excellent well packaged and quickly delivered. Highly recommended seller.

6 juli 2023
Logo Oasis Home and Garden

Antwoord van Oasis Home and Garden

Thank you for your lovely feedback! :D

Beoordeeld met 5 van de 5 sterren

Patio furniture

Excellent service from ordering to being delivered. Table & chairs are just what we wanted & a good price & quality, thanks.

19 juli 2023
Review zonder uitnodiging
Logo Oasis Home and Garden

Antwoord van Oasis Home and Garden

Thank you for your lovely feedback! :D

Beoordeeld met 5 van de 5 sterren

good quality, very comfortable.

good quality, very pleased with purchase, delivered on time, very competitive price. Would definitely recommend.

18 juli 2023
Review zonder uitnodiging
Logo Oasis Home and Garden

Antwoord van Oasis Home and Garden

Thank you so much for the lovely feedback! :D

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