New boiler installed by our plumber. He did all the ordering but were benefitting from the upgraded heating system. Took a few initial return trips by our plumber to balance out a few things but we’ve... Toon meer
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Lees wat reviewers zeggen
Boiler was a bit cheaper than some on the market but so far is doing the job. The person who fitted it was excellent. I have an outside boiler this time but had an Inside boiler before.
new oil boiler fitted ,small warm flow unit fits perfectly into small space to replace our old unit ,only used it a few times to heat water as weather has been so warm so need for heating ,hoping it... Toon meer
Our Warmflow installer, Alan (AG Heating, Dublin), could not have been more helpful from initial quote through to follow up questions. He explained everything in layman's terms and was very patient wi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Warmflow is a market leader in creating innovative, award winning home heating products with over 50 years' experience heating homes. Our expansive range of home heating products are both value for money and market leading including the UK & Ireland's only AA rated oil boiler, a range of highly efficient, intelligent renewable products and a range of cylinders to satisfy the needs of the most demanding households. We pride ourselves on leading the way in innovation, working with customers to ensure we manufacture products which are easy to install & service, using only the highest quality materials which deliver market leading efficiency levels and cost savings.
Contactgegevens
Moira Road, BT28 2SN, Lisburn, Verenigd Koninkrijk
- 02892 621515
- connect@warmflow.co.uk
- warmflow.co.uk
4,6
Uitstekend
407 reviews
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I have been fitting Warmflow boilers…
I have been fitting Warmflow boilers for many years and can vouch for the quality of the products and their reliability. They also have a fantastic customer service team and are eager to help should a problem arise.
Well done Warmflow
3 april 2025
Review zonder uitnodiging
Antwoord van Warmflow
Thanks for the positive review.
Good job, could do with a service.
Moved house 4 months ago and inherited a Warmflow boiler, so far so good. Have noticed a bit of a rattling sound lately but not sure who to contact locally about servicing in the Derry/Strabane area.
19 maart 2025
Review zonder uitnodiging
Antwoord van Warmflow
Hi David, thanks for the positive review. If you contact us on 02892621515 we'll be able to recommend a local service engineer.
Antwoord van Warmflow
Thanks for the positive review.
The boiler operates very well!
The boiler seems to be running very well certainly the radiators and the hot water are hot it has been a great replacement for the old boiler.
23 oktober 2024
Antwoord van Warmflow
Thanks for the positive review.
Warmflow in Northern Ireland gives a…
Warmflow in Northern Ireland gives a Guarantee of 12 MONTHS ONLY in NI , If you require longer you MUST PAY for it , Were in GREAT BRITON they get a 24 MONTH Guarantee , DISCRIMINATION by Warmflow, and their new flue is not to any standerd as wind blows back through the flue and fills the home with fumes . So made in NI (?) Robbery and DISCRIMINATION of NI COMMUNITY. NOT OF ANY VALUE .
27 januari 2025
Review zonder uitnodiging
Antwoord van Warmflow
Good morning. I'm sorry to hear that you are disappointed with the warranty that we offer on our boilers. The warranty in Northern Ireland and GB have always been different and is market driven but also the same as offered by all of our competitors in GB & Northern Ireland as well.
All of our boilers are made in Northern Ireland at our factory in Lisburn using only the highest quality materials. In terms of the flue, if the fumes are blowing back into the house then I would strongly recommend that you get an installer to visit your appliance as it sounds as though it has either not been fitted correctly or requires a plume management kit to help remove the plume/ fumes from the building and away from the house.
I've had a warmflow air source heat pump for just over 2 years
I've had a warmflow air source heat pump for just over two years and the installers still haven't got to work in a totally reliable manner. It doesn't reliably respond to its programmed on/off timer settings and it's second touch pad controller is becoming reliable.
During the recent cold spell I had to set my alarm clock to 5.00am so that I could check that the pump had come on to warm the house - half the time it had not.
When it does come on it's a 50/50 chance that it doesn't turn off when it's set to do.
Not impressed.
However, this week, actually on 3rd Feb. 2025, the control panel has been replaced for the second time (making three panels in total) and I'll see if this has solved the problem
17 januari 2025
Review zonder uitnodiging
Antwoord van Warmflow
UPDATE:
Hello, our technical department has been in contact. Are you now happy that the assessment of your air source unit is working as it should be and that the issues you have been experiencing have been installation related and not product related?
We hope you can revaluate your review.
Many thanks,
Warmflow Team.
...
Sorry to hear the experience of your Warmflow Zeno air source hasn’t been as expected. As you know we are only a manufacturer and seller of heat pumps and the engineer who will have installed your heat pump and is responsible for the installation will have been contracted by yourself and not Warmflow.
However, that said, we are keen to understand what difficulties you are experiencing to see if there is anything we can do to assist your installer in rectifying the issues you appear to be having and to understand whether they are indeed product related or installation related.
Additionally, we only supply a single controller with our heat pump so it would be good to understand what additional controls have been purchased and added to our heat pump.
If you send your name, number, address and a photo of the serial number (found on the side of the unit) as well as the name and number of the installation engineer you commissioned to fit your heat pump to support@warmflow.co.uk we will get in touch with your installer to see how we can help.
Kind regards,
The Warmflow Team
Getting spares are a nightmare
Getting spares are a nightmare, they list spares on the part lists that have nothing to do with the boiler in question they even tell you your wrong, but then when you send them a picture something must switch the brain into gear
10 januari 2025
Review zonder uitnodiging
Antwoord van Warmflow
Thanks for the positive review.
Antwoord van Warmflow
Thanks for the positive review.
Antwoord van Warmflow
Thanks for the positive review.
Antwoord van Warmflow
Thanks for the positive review
Boiler has a bad leak
Boiler has a bad leak, and many small parts have failed, My boiler engineer tells me that he sees the same failings with all the Warmflow boilers on his patch. he is not impressed.
21 oktober 2024
Review zonder uitnodiging
Antwoord van Warmflow
Hello Cornelia, we're sorry to hear you're having issues. Would you be able to provide the boiler serial number and your postcode and we can look further into this.
Servicing needed! We have a heat pump and are happy with…
We have a heat pump and are happy with it but struggling to find someone in North Yorkshire to service it. Can anyone help please?
1 oktober 2024
Review zonder uitnodiging
Antwoord van Warmflow
Hello Pat & Dawn,
We're glad you're happy with your heat pump, where are you located? And we can advise a local service engineer.
We are delighted with our new burner
We are delighted with our new burner. Installation and commissioning all done efficiently.
23 september 2024
Antwoord van Warmflow
Thanks for the positive review
NEW BOILER ALL SEEMS GOOD
ENGINEER MADE A GOOD TIDY JOB OF FITTING OUR NEW BOILER WHICH IS QUIETER THAN OUR PREVIOUS MODEL AND WE ARE VERY HAPPY WITH IT.
12 september 2024
Antwoord van Warmflow
Thanks for the positive reviews
Antwoord van Warmflow
Thanks for the positive review
Most of the 5-star reviews on here are new…
Most of the 5-star reviews are new installations. I would have given ours 5 stars after 2 years. We had a slow leak in the system that got worse over the last 5 years. Engineer finally found the Combination Stainless Steel secondary heat exchanger had a crack on the weld. 7 years and a major component fail. Never mind all the poorly designed washers failing too! Warmflow blamed the expansion tank which has been checked EVERY year during servicing. Our local engineer was offended by their comments. Don’t waste your money……. BTW they did NOT honor the 10 year warrenty.
12 september 2024
Review zonder uitnodiging
Antwoord van Warmflow
Good morning Mr. Griffiths. I am sorry to hear about your boiler. The boiler you have is the our older model which is no longer in production and which came with a 5 years warranty. The new Agentis Professional boiler models now come with a 10 year warranty if they are installed by a Platinum installer. Otherwise they too have 5 year warranty. Your boiler being over 5 years old would have come with a 5 years warranty and being older than 5 years no longer had warranty remaining. If you would like to avail of an offer on a new Professional Agentis model please contact the support office again and make them aware of this email.
Antwoord van Warmflow
Thanks for the positive review
Brilliant Boiler!
The Warmflow Pro range is a great time saver and well priced.
16 mei 2024
Review zonder uitnodiging
Antwoord van Warmflow
thanks for the review Steven
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