WasteOnline Reviews 

1.228
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Service overall was excellent. Contact with customer Services was very helpful and polite, delivery was exactly when stated and the skip was positioned with care. When completed collection was prompt... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

We ordered and paid them 2 weeks ago , and have to say this company is an Absolutele waste of money and time. Very sad as we waited for a contractor to complete a garden project and were let down tota... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

service provided was excellent, the price was the best I could get in the area (and I tried lots of places!). They were clear about the price with everything included e.g. VAT unlike others I tried. D... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really easy to use website - lots of helpful information and such a quick and easy booking/payment process. We've used WasteOnline twice now and each time they have delivered and collected on time, th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Afvalverwerkingsbedrijf
  2. Vuilnisophaaldienst
  3. Huisopruimingsdienst

Over WasteOnline

Geschreven door het bedrijf

WasteOnline is a market leading skip and waste management company, servicing the whole of the UK. We have designed a quick and easy way to hire a skip, or man in van, services with a focus on the end user experience to ensure you have a simple, and efficient, process from start to finish when looking for "skip hire near me". If you need to rent a skip in the UK, such as Edinburgh, Bristol, Leeds, Birmingham, Manchester or London, WasteOnline provides online skip hire and rubbish removal nationwide, with our 20+ years of experience and the use of 2000+ trusted, local suppliers available at competitive prices. WasteOnline is committed to the responsible handling of your waste as we strive forward to recycle more waste streams, including domestic, green, construction, commercial and more. For affordable skip hire, book a skip online today with WasteOnline! ---------------------------------------------------- Why Choose us? ✔️ Choice of skip hire or van rubbish removals ✔️ Instant online pricing and booking system ✔️ Dedicated on-hand customer service team ✔️ Registered licensed waste carriers ✔️ Competitive prices, nationwide ✔️ Klarna now available.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,5

Alle reviews

(1.228)

201 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

late for pick up of skip was told there…

late for pick up of skip was told there is no rush for pickup and takes up to 7 days its now day 10 as of making this review still no confirmation of pickup

3 mei 2026
Logo WasteOnline

Antwoord van WasteOnline

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and that we didn’t meet your expectations on this occasion, this is certainly not the level of service we aim to provide.
I’ve looked into your order and can see that yesterday marked the 5th working day for collection, which we do advise at the point of booking may be required. That said, we understand how important timely collection is and apologise for the delay.
I’ve escalated this as a priority, and your skip is now scheduled to be removed by the end of the day tomorrow.
If there is anything further we can assist you with, please don’t hesitate to contact us directly at contactus@wasteonline.uk. We apologise again for any inconvenience caused and appreciate your patience. 💙

Beoordeeld met 5 van de 5 sterren

Skip was delivered on time and picked…

Skip was delivered on time and picked up on time , very respectful towards my property, I will use again

6 mei 2026
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful, quick and efficient. Couldn't have been better

6 mei 2026
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for leaving a review. It’s great to hear you were happy with our services. 💙

Beoordeeld met 5 van de 5 sterren

Easy and competitive skip hire

Very clear online information on skip sizes and competitive and clear pricing. Easy booking and payment processes. Clear instructions and options to add delivery information. Helpline available and online account to follow the order. Friendly drop off.

6 mei 2026
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

Excellent service and very reasonably…

Excellent service and very reasonably priced.
Dropped off and collected as arranged.
Driver was very polite and helpful.
Will definitely use again

6 mei 2026
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Beoordeeld met 5 van de 5 sterren

The cost was reasonable as compared to…

The cost was reasonable as compared to other providers. The arrangement for delivery and pick up was straightforward. It was easy to arrange amendment to the delivery date and I was happy to speak to a real person and not AI or a machine

5 mei 2026
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. 💙

Beoordeeld met 5 van de 5 sterren

Delivered on time and placed exactly…

Delivered on time and placed exactly where I wanted it. Collected on date I asked for. Cheerful and friendly delivery driver.

4 mei 2026
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It's great to hear you were happy with the service, I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

Super efficient

Super efficient. Nothing to complain about. Would highly recommend.

3 mei 2026
Logo WasteOnline

Antwoord van WasteOnline

Thank you for taking the time to leave us a review, we're pleased hear you were happy with the service. 💙

Beoordeeld met 5 van de 5 sterren

It was a very efficient delivery and collection.

It was a very efficient delivery and collection Service. It was handled quickly with respect for our drive.

2 mei 2026
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. I will pass on your positive feedback to the team. 💙

Beoordeeld met 5 van de 5 sterren

Great service with skip order

We ordered a skip from this company and the service was flawless; we weren’t sure on things such as permits and the people we spoke to on the phone were super helpful and walked us through everything so it was all clear. Everything was delivered and collected on time and I was updated with texts and emails along the way. Would recommend and would use them again!

29 april 2026
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Beoordeeld met 5 van de 5 sterren

Very good and efficient

Very good and efficient

29 april 2026
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for leaving a review. It’s great to hear you were happy with our services. 💙

Beoordeeld met 1 van de 5 sterren

I ordered a skip online 6 yard

I ordered a skip online 6 yard
Got an email a couple of days later saying there was an issue with the system online and they may not be able to get me the skip
However, they did email back saying the skip would be coming
However, it was a 5 yard
I still got charged the same price
Communication was poor

29 april 2026
Logo WasteOnline

Antwoord van WasteOnline

Hi, thank you for your feedback. Our website rates are reflective of the skip size you received and we was clear with communication regarding the change in size. If you wish to discuss this further, please email us at contactus@wasteonline.uk 💙

Beoordeeld met 1 van de 5 sterren

One of the worst companies I’ve ever…

One of the worst companies I’ve ever used. Ordered a skip to arrive on Wednesday morning failed to deliver promised to deliver Thursday failed to deliver. I’m waiting to see what happens on Friday they’ve promised to deliver before 10 absolutely appalling. I’ve had to pay builders to do nothing because they’re waiting on a skip.

30 april 2026
Review zonder uitnodiging
Logo WasteOnline

Antwoord van WasteOnline

Thank you for your feedback, and we are truly sorry for the frustration and disruption this caused.
Unfortunately, your delivery was impacted by unpredictable operational circumstances that were outside of our immediate control. We completely understand how this affected your project, especially with builders waiting on-site, and we sincerely apologise for the inconvenience and additional stress this created.
We’re pleased to confirm that your skip has now been delivered, and we appreciate your patience while we worked to resolve the issue. Situations like this are not reflective of the level of service we aim to provide.
If there is anything further we can do to support you, please don’t hesitate to get in touch directly.💙

Beoordeeld met 2 van de 5 sterren

Extra charges you don’t get with other companies.

While the service was quick, I couldn’t believe that we were charged extra for keeping the skip a few more days. And then they left it on our drive for several days! I will never use them again - back to a local firm that just pick up without an extra charge once you’re done.

18 april 2026
Review zonder uitnodiging
Logo WasteOnline

Antwoord van WasteOnline

Hi, thank you for ordering through Waste Online. I apoligies you were unhappy with addiitonal charges, this is why booking upfront on the website only allows you to select upto 2 weeks hire as this is the hire time included in the charge💙

Beoordeeld met 5 van de 5 sterren

Efficient and prompt- All clearly…

Efficient and prompt- All clearly communicated before, during and after; that is why I’m a repeat customer.

13 april 2026
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. It’s great to hear you were happy with our services. We look forward to working with you again soon! 💙

Beoordeeld met 5 van de 5 sterren

Brilliant service and good value for…

Brilliant service and good value for money. We had to change the collection date as access was blocked and it was no issue at all. Great service, thank you!

14 april 2026
Logo WasteOnline

Antwoord van WasteOnline

We really appreciate you leaving us a review, thank you for placing your order through Waste Online 💙

Beoordeeld met 5 van de 5 sterren

QUICK DELIVERY AND PICK UP AND ALSO…

QUICK DELIVERY AND PICK UP AND ALSO POLITE ASSISTANT

3 januari 2026
Logo WasteOnline

Antwoord van WasteOnline

Thank you so much for your review and placing your order through WasteOnline. I will pass on your positive feedback to the team. 💙

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