The service at WatchMaxx.com from getting back to me with my concerns promptly to holding this beautiful masterpiece in my hands was a great prompt experience and everything I hoped it would be. The... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This is a very nice merchant to buy very nice quality time pieces from. Your prices are so darn good and the fact you offer a warranty by watchmaxx is the next best thing if you can’t offer the factor... Toon meer
The ordering process was great. The pictures and description of the watch were very accurate. The price was the best based on my research online. Mark G. was helpful prior to the sale communicating on... Toon meer
Bought an expensive watch which failed shortly after the 30 day return period. They agreed to repair the watch. I have been waiting over three months with no estimated repair time and a refusal to ref... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
WatchMaxx.com is a family-owned business with over 20 years of experience as a luxury watch retailer. WatchMaxx has been selling investment-quality timepieces online since 2004. Today, WatchMaxx is trusted as one of the best luxury watch sellers for delivering authenticity, quality, and trusted service. Customers turn to WatchMaxx for the best balance of affordability, authenticity, and quality in luxury watches. Our shipping is fast, reliable, and trusted by buyers around the globe. WatchMaxx offers genuine Swiss watches backed by thousands of verified customer reviews, and is trusted as one of the best names for authenticity and luxury watch expertise.
Contactgegevens
1762 Benson Ave, 11214, Brooklyn, Verenigde Staten
- 877-928-2469
- customercare@watchmaxx.com
- watchmaxx.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 53% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Perfect watch
Perfect watch! Awesome deal and delivered as expected.
Awesome watch great service!
Best experience ever
Best experience ever - will buy another another watch from them - I love how they respond quickly to any questions..
Another satisfied customer!
I finally was able to get a watch I dreamed about and very satisfied with the service and the watch. It is my 2d watch from Watchmaxx.com and both times I got a new and well working watch.
Great
Great, product and price as well as very fast service!
Super fast delivery
Super fast delivery! Good competitive pricing. Large selection of watches. Thanks!
Watch, Price, Shipping!
Love the watch, love the price, love the fast shipping
Wonderful experience
I dropped it and the crystal chipped…
I dropped it and the crystal chipped and cracked, does not run. I love the look of this watch and am really bummed it now needs repair. Only had it 1 week before it broke. Rats!

Antwoord van WatchMaxx.com
Waiting for the product was a little…
Waiting for the product was a little uneasy, seemed as if the item wasn’t actually in stock. Price was acceptable.
Everything was VERY GOOD
Everything was VERY GOOD.
Delivery and price
Satisfaction
I am absolutely satisfied by their customer service their shipping procedure, i received my watch in less than 24 hours its exceptional. I look forward to buy more from them. Thank you
Would purchase again
Watch was in great condition and delivery was swift.
4 months-Order never filled
I ordered a Tissot Chemin Des Tourelles Powermatic 80 T139.407.11.048.00 on 30 May. The item was listed “In Stock” and ready to ship. Soon after my order, I got a notification that the updated expected delivery date was now Between 6/29/2026 and 7/20/2026. On July 25th, I queried them about the status and didn’t hear back for over a week, at which point they said it would be “shipped out next week”. Two weeks later. I contacted them again but received no response. I followed up again on 17 August about an update, but didn’t recieve a response until 26 August, at which point customer service informed me that there is no longer an ETA since the item was just placed on back order.
I don’t understand the fair and honest business practice that culminates in an order placed in May on an in-stock item, then stringing along a customer for four months, and suddenly telling them “never mind, you’re out of luck”. This company is an absolute nightmare to deal with, and I encourage all shoppers to avoid their tempting deals.

Antwoord van WatchMaxx.com
Bought a watch as a Xmas present for my…
Bought a watch as a Xmas present for my wife.
Watch stopped working just a few weeks after I gave it to her.
As per their sugestión took it for battery replacement but did not work. Cheryl from customer care ( the worst customer care agent I had ever encountered) is just simply avoiding sending me the address to where I can ship the watch to get fixed.
I do have a RMA number from them but I don’t have the rest of the return shipping instructions and I have asked her several times for new instructions but she just won’t help.
I TRULY WISH I HAVE READ THE REVIEWS BEFORE ENGAGING IN ANY TYPE OF BUSINESS WITH WATCH MAX.
PLEASE DO NOT PROMOTE YOUR “ GREAT CUSTOMER SERVICE “ BECAUSE IT SIMPLY DOES NOT EXIST AT YOUR COMPANY

Antwoord van WatchMaxx.com
Watch came in condition that was…
Watch came in condition that was described with all components. Provided clear tracking information. Will definitely be using them again.
The experience was fast and well…
The experience was fast and well packaged and obviously cared for. Thanks
Horrible Experience
Ordered a Hamilton Khaki Field Auto watch, but unfortunately, an empty box arrived. The merchant's own shipping label clearly stated the package weighed 2.00 lbs when it left them. However, by the time it was scanned at the destination intake, the weight had dropped down to 1.40 lbs, missing about half a pound, which is right around what the watch and components weigh. When I reached out about the empty box, customer support is trying to deflect blame completely, instead of properly investigating the claim, pointing to a standard delivery scan and washing their hands of it instead of looking into the major shipping weight discrepancy. Be very careful ordering items here, as support has been unhelpful when transit weight discrepancies and missing items come up.
Bought a pricey Omega as gift for my…
Bought a pricey Omega as gift for my father. Explained I needed it overnight and they dragged their feet denied responsibility and 5-6 days later I still don't have the watch. Customer service is basically sending you an "F you email". they don't care missed the bday celebration and destroyed any trust I had in them. Buy at Jomashop. much better experience, These shady dealers are the worst to deal with. Update: I got the watch and it’s great but no remorse for the very late delivery. They don’t really care.
First time purchasing from WatchMaxx - A+++
First time purchasing from WatchMaxx. Got a beautiful watch at an incredible price. Includes 2 year warranty. The watch is beautiful. I will definitely be purchasing more watches from WatchMaxx.com. Great experince, great price, fast shipping... Exceeded my expectations. Higly recommend!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







