Shop around if I were you. I purchased x3 bottles of the ceramic car polish and it’s poor. The bottles are much smaller than advertised. Leaves a greasy residue and turns your car into a smeared dus... Toon meer
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Lees wat reviewers zeggen
Absolute Rubbish, purchased 3 Pots, smallest pots i have ever seen - 1 pot did 4 wheels on my defender and looked not different what so ever Shoe polish would be better, I feel conned and mislead
I should have listened to the voice in my head telling me never to buy anything advertised on Facebook. The Wateraup Dash Cam was everything I wanted. Inexpensive, and according to the video, "only... Toon meer
Bedrijf heeft geantwoord
Good product and works really well and has helped prevent damage from. Bird lime and bug splatter as doesn't adhere to the vehicle so impressed.
3,0
Gemiddeld
74 reviews
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Best charger for the money
Best charger for the money
Also stops my twins moaning because 2 charges in 1
21 januari 2026
Review zonder uitnodiging
Antwoord van Wateraup
Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@wateraup.com. Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.
Excellent Customer Service and Quick Response
Very satisfied with the prompt response and outstanding support provided. Thank you for the great help!
1 januari 2026
Avoid for all costs
Avoid for all costs, purchased dashboard camera which delivered to wrong place by Evry courier. Shop doesn't care and didn't receive any help from them. Will never recommend or buy anything from them. Avoid if you want keep your money save. Purchased from popular Shop app, which doesn't even track properly your order. AVOID!!!!!
31 december 2025
Review zonder uitnodiging
Antwoord van Wateraup
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@wateraup.com. Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
Scam of a company
Ordered a dash cam before Christmas waited a week and finally received it today!
Now to the funny part…. I open the box and there is only a car charger and camera mount and user manual in the box there is NO DASHCAM and NO 32GB MEMORY card. Like is this some sort of joke. I have emailed the company and I expect a full refund for this sham of a service otherwise I’m doing a chargeback with my bank.
EDIT… this company have now emailed me back saying they would refund me £22 although I paid £35 and I can keep the product…WHAT PRODUCT? I basically received an empty box and I have to lose £13 for that. If they don’t refund my full money I’ll report to my bank as this is clearly a scam
30 december 2025
Review zonder uitnodiging
Antwoord van Wateraup
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@wateraup.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Order a dash cam charged up for a full…day for it to last 30 minutes. Similar to other negative feedback got nowhere fast.
Order a dash cam charged up for a full day for it to last 20mins. Customer service not the best similar to the guy who uploaded his response about costing to much to retire. I got same reply word for word.
It's a shame because I see some good reviews. However when things don't go according to their plan they have no sympathy for anyone.
I'll not be using them again unless my issue gets resolved then I will edit this.
Not holding my breath.
So all I can say is avoid avoid avoid
29 december 2025
Review zonder uitnodiging
Antwoord van Wateraup
Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@wateraup.com, and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.
Absolutely disgusting customer service
Absolutely disgusting customer service, I reported a wrong order, I ordered 2 x wireless dash cams, they sent me 1 x wired dash cam, I emailed them and immediately a representative named Grace contacted me, she asked for the usual information, (proof of purchase, photos of product), I provided all she asked for then nothing, I have repeatedly tried to contact them but nothing, no offers of refund or replacement items.
AVOID AVOID AVOID
12 december 2025
Review zonder uitnodiging
Antwoord van Wateraup
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you received the wrong product, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@wateraup.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Dash Cam Purchase
Was supplied with a different version of the product that I ordered but the customer service team have been brilliant in dealing with the issue. Very prompt and courteous responses to all my correspondence.
12 december 2025
Review zonder uitnodiging
New Dash cam
Small problem with my device quickly sorted by the excellent customer service team.
9 december 2025
Review zonder uitnodiging
Ordering easy,good choice of goods
Ordering easy,good choice of goods, was expecting bottles to be bigger,but it's good stuff, does what it says, Hubby pleased with results,, Just wish delivery was quicker,
24 oktober 2025
Review zonder uitnodiging
DONT BUY FROM THIS COMPANY. I asked for a refund because the…
I asked for a refund because the product was faulty this is there reply
We're truly sorry for the dissatisfaction you've experienced with our product. Your feedback is extremely valuable to us.
Actually, if you return it to us without any quality problem ,you should pay for the shipping ,it is not worth to do that. Maybe you not satisfied with it,maybe you can send it to others as a holiday gift.
How about we provide 20% store voucher to you that you can use it purchase anything in our store without returning,you can keep it . Is that OK?
Waiting for your reply
Regards
DONT BUY FROM THIS COMPANY
2 december 2025
Review zonder uitnodiging
Antwoord van Wateraup
Dear customer, thank you very much for taking the time to share your feedback with us. We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@wateraup.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Dashcam received part missing
Received item ordered dash cam part missing contacted wateraup set photos that they asked for,they replied Will send replacement give them 3 to 5 days to send tracking order,if I don't receive one contact them again which I did.now after about 13 more emails all they keep saying is parcel delivered.yes the first one was but not the replacement
24 november 2025
Review zonder uitnodiging
Antwoord van Wateraup
Dear customer, thank you so much for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@wateraup.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
I don’t recommend this company to…
I don’t recommend this company to anyone because is fake I don’t know who’s let them do business .I ordered dashcam on the 13 November and they said in 48 hours do it dispatch .I received the order after 14 days and order was wrong i did try contact them no answer i want to return don’t do respond after 3 days emailing them give me offer refund £18 this is joke if you order something from them you can’t return or refund from them you lose your money.
26 november 2025
Review zonder uitnodiging
Antwoord van Wateraup
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@wateraup.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Item is awful
Item is awful. Doesn’t do anything what says it does. Just smears the paint work however you try and use it
10 november 2025
Review zonder uitnodiging
Antwoord van Wateraup
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@wateraup.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Great product.dose what it say.car…
Great product.dose what it say.car gleaming and clean for long .10 out 10
8 oktober 2025
Review zonder uitnodiging
After 8 days still not shipped
Would give a ‘0’ if I could after 8 days stilll not shipped when contacting customer service for refund quoted another 5-7 days.for refund
DO NOT ISE
7 november 2025
Review zonder uitnodiging
Antwoord van Wateraup
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@wateraup.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Absolute rubbish
Absolute rubbish , but to be fair customer service issued a refund as they said they would
21 oktober 2025
Review zonder uitnodiging
Antwoord van Wateraup
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@wateraup.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Didn’t stick,didn’t hold properly,no…
Didn’t stick,didn’t hold properly,no point of buying
12 oktober 2025
Review zonder uitnodiging
Antwoord van Wateraup
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@wateraup.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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