Watergate Reviews 

Amazing product, great service. Love it

I have had a Watergate Sonic fitted for a number of years now.

The device gives me great peace of mind in the knowledge that I get notified when a possible fault is detected with my domestic water system, especially after wasting 1000s in unnecessary bills, not to mention wasting a precious recource, due to undetected water leaks whilst absent from my property. Now at least I can isolate the supply remotely before either travelling myself or tasking somebody to investigate.

The pause/silent mode is excellent for filling up the swimming pool, providing you remember to enable it!

We are often away from our home for extended periods and I’m aware of the horrific costs and disruptions of water leaks. As we have installed a water softener, to deal with London water’s shocking lime issue, we have to leave the water supply on. The watergate system provides a great deal of security, with leak detection and automatic valve closure. I can also close the valve using my app, as I did, from Australia, while a London friend confirmed the operation was successful- valve closed!

Watergate is a great system that’s easy to use and effective!

Having suffered a number of leaks it was suggested by my insurers a leak detector was fitted in the home. After some research I discovered the Sonic from Watergate, technically outstanding and a beautiful design, important for me. The Sonic arrived within days and my plumber fitted within 2 hours including a whole house system check! Setting up was easy but required a few questions which were answered by return, and all up and running perfectly. We now have piece of mind if we have a leak it will automatically turn the water off. We feel safer in teh home and the insurance company extremely pleased. I Highly recommend Watergate.

I've been using a Watergate Sonic Wi-Fi device since November 2025. The device setup was easy and its local API with Home Assistant works well. Anytime I had a query, it was answered in a matter of 1-2 days by the Support. So far, I'm quite happy with it.

An easy five stars. From the start, everything was spot on. Delivery was quick, installation was very straightforward and took about ten minutes, the app works well, and the product does exactly what it promises.
I tested it twice by deliberately leaving a tap dripping, and it detected it both times. It is incredibly sensitive. With 40-year-old copper pipes in the house, the thought of a leak somewhere has always been at the back of my mind. That worry has now completely gone.
I particularly like the ability to remotely shut off the water supply if something happens while I am away. That alone gives real peace of mind.
I am not usually this impressed by gadgets, but this one genuinely does everything it is supposed to do. Highly recommended.

It works well and is linked with outstanding service. The software helps with awareness in the use of our most precious resource -water.

Great innovative product, controllable in real time via a useful and insightful App. Excellent customer support. I installed it because it is WRAS approved and therefore accepted by my insurance company.

Had a really quick response to my questions and dealt with in a friendly professional manner couldn’t ask for more

Very friendly, competent and proactive support. Everything went fast, uncomplicated and to my full satisfaction.

Absolute game changer! I'm saving about 10% on my water bill right out of the gates, and the box detected a leak the day I installed it. Really, really happy!

I installed Sonic after experiencing a hugeee leak last year. Almost immediately after installation I was surprised by the app that notified me that water was still escaping somewhere. It turned out we had a small leak one one pipe in the laundry room. I’m so relived I don’t have to deal with that kind of disaster never again.

Super sensitive and connects straight to your phone. We got a notification and a phone call when we forgot to turn the garden hose off! Brilliant product.

Sonic is much better than i expected! from the moment of installation you get full insight into the water usage in your property. how it helped me just in couple of weeks: 1. dripping garden tap 2. kids constantly using the wrong button to flush the toilet (and they are keen on saving water once you explain to them) 3. potential legionella risk (luckily not the case but required review) 4. low water pressure on the pump (water fed from own well rather than mains system). The system also stopped the water when the builders forgot to switch off the hose pipe after extended use and few hundred of litres of water was wasted. I can fully recommend the product!