Absolutely brilliant company to order equipment and gear for competitive swimmers. They had what we needed where other websites were out of stock. The ordering process was easy and the shipping was ve... Toon meer
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My go to place for all my daughter's swimming needs. Beautiful tech suits and prices can't be beaten. Customer service is fantastic, always someone to answer my queries and always promptly. Thank y... Toon meer
Bedrijf heeft geantwoord
The website is easy enough to use. However I was looking for swimming socks in the search button but want coming up until I called customer service. I hope next time it will be. Smooth shop without... Toon meer
Bedrijf heeft geantwoord
Prompt efficient service and delivery. Item is as described and arrived on schedule. My first time to shop with Watery won’t be my last. Thank you.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Watery.ie! EVERYTHING FOR WATER SPORTS ✔ Swimwear ✔ Swimming equipment ✔ Snorkelling ✔ Open Water ❤ 08:00-22:00 customer service ❤ Fast delivery ❤ +300,000 happy customers
Contactgegevens
Ierland
- support@watery.ie
- watery.ie
4,4
Uitstekend
514 reviews
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Heeft 87% van zijn negatieve reviews beantwoord
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Great goggles
Great goggles! My kids are really happy with them.
12 juni 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Barbara Joyce,
Thank you for the great feedback! 🙌 We're thrilled your kids love their new goggles! 😊
Best swimming greetings,
Emil / Watery 💙
Just the delivery was a bit slow.
16 juni 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Christopher Kelly, Thanks for your feedback! 😊 We're sorry to hear about the slow delivery time. We're always working to speed things up for you! 🌊 Best swimming greetings, Emil / Watery 💙
Great product tested in Camp Simuni…
Great product tested in Camp Simuni -Croatia. Fast delivery.
14 juni 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Daniel!
Thanks a lot for your amazing review! 😊 It's awesome to hear that you're happy with the product, especially that it's been tested in Camp Simuni in Croatia! 🌊 We're also thrilled that the delivery was fast. We hope it brings you many more great swimming experiences! 🙌
Best swimming regards, Emil / Watery 💙
Antwoord van Watery.ie
Hi Beatrice OHanlon!
Thank you so much for your amazing review! We are so happy to hear that you experienced great service and that the product was a perfect fit! 🙌 That's exactly what we strive for here at Watery! We hope you get a lot of enjoyment from your purchase and are ready for many great moments in the water! 🌊
Best swimming regards, Emil / Watery 💙
Absolutely brilliant company
Absolutely brilliant company to order equipment and gear for competitive swimmers. They had what we needed where other websites were out of stock. The ordering process was easy and the shipping was very fast.
31 mei 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Sharlene,
Thank you so much for your brilliant review! 🙌
It is truly fantastic to hear that we had exactly what you needed, even when other stores were out of stock, and that the ordering process was easy with super fast shipping! 🌊🚚 That's exactly the experience we strive to deliver to all our competitive swimmers!
Best swimming regards,
Emil / Watery 💙
I am trying to buy a tech suit to replace the defective one I bought…
I am trying to return a tech suit that has defective seams and buy another as the company will not refund. Trying to organise this is a nightmare - I am redirected to sites that are not in English not do their links even open. I have to pay more money to get a suit that they have in stock and even this seems beyond their customer care service. No doubt wonderful if item is in ok condition but any issue and they deflect and avoid responsibility. The phone line doesn’t work!!!! Buyer beware!
IE1020376 is the order number…. Still not satisfactory that this “customer service episode” continues to play out on Trust pilot… this is not my style!
9 juni 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi,
We're sorry to read about your experience. A defective tech suit is frustrating enough on its own, and we completely understand how disappointing it is when the process of resolving the issue feels complicated and time-consuming.
We also understand your frustration regarding links not opening correctly, being redirected to pages that are not in English, and difficulties reaching support by phone. That is not the experience we want our customers to have.
Our goal is always to make the handling of product issues as straightforward as possible, and we're sorry that this has not been your experience.
Please share your order number here, and we'll gladly review the case again to understand exactly what has happened and how we can help move it forward.
Best swimming regards 🏊
Mikkel / Watery
Antwoord van Watery.ie
Hi Joseph Busher!
Thanks for your quick delivery feedback! We're thrilled you got your order fast! 🙌🌊
Best swimming regards,
Emil / Watery 💙
Avoid avoid avoid
Very disappointed with this website. It looks like it is an Irish based website, but it’s not.
I ordered tech jammers which were almost €300 for an upcoming competition and the tracking hasn’t moved since the order. Contacted the company who advise I have to wait 30 days before they do anything. The competition will be over then!
Their website states “4. If it appears that your package is stuck and has been for more than 2 business days, contact us. Let us know if there were any address errors or if everything looks as it should. Our fantastic support team will assist you within a few hours, at the latest within 24 hours. If the package is lost, we will promptly send you a new one.” This is not the case!
They also send numerous spam emails. Avoid this company.
To respond to the reply:
If it causes confusion, make it clearer for customers. I have engaged directly via email with no satisfactory response. My item still appears as “Your shipment will soon be dispatched from Watery ApS” on tracking which tells me it never left the warehouse!
30 mei 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Nicola,
We completely understand how stressful this must be — especially with tech jammers at that price point and a competition coming up. When something is time-critical, waiting isn’t a realistic option.
You’re right that our site states we investigate packages that appear stuck. What sometimes causes confusion is that once a formal trace is opened with the carrier, there are specific timelines we must follow before they officially confirm a parcel as lost. That said, we understand that quoting policy timelines does not help when you have a competition date approaching.
Please share your order number here so we can review your case immediately and see what options are available based on the current tracking status.
Best swimming regards 🏊
Mikkel / Watery
Mystery box = Clearance of stock without reasoning.
I was very happy with the H2OAudio headphones I purchased from Watery, and the discounted random product I received was also useful.
However, I strongly recommend avoiding the Mystery Box.
In my case, I received a pair of children’s water shoes in size EU 27. My order consisted entirely of adult swimming equipment, including premium swimming headphones, so the item was completely unusable for me.
When I contacted customer service, I was informed that I could exercise my right of withdrawal (only after bringing it up myself), but only by paying the return shipping costs myself. This means that to recover the €7 paid for the Mystery Box, I would have to spend additional money returning an item that has no practical use to me.
The result is a disappointing customer experience: an unwanted item, unnecessary transport, additional costs, wasted packaging and time, all for a product that is likely to end up being discarded rather than used.
If you are considering adding the Mystery Box to your order, my advice is simple: don’t. Unless you are genuinely happy to receive absolutely anything from their clearance stock, regardless of size, age group or usefulness, it is not worth the risk.
8 juni 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Ru,
Thank you again for your feedback.
Just to clarify one important point: it is clearly stated on our website that a Mystery Box cannot be returned. This is shown before purchase and is part of the product description. The concept is that the item is heavily discounted and random, and therefore excluded from return.
We completely understand that receiving an item you cannot use is disappointing. The Mystery Box is only intended for customers who are comfortable with receiving any product from our clearance stock, regardless of size, category or usefulness.
We appreciate you taking the time to share your experience.
Best swimming regards 🏊
Mikkel / Watery
The speed of delivery even over a bank…
The speed of delivery even over a bank holiday weekend and the quality and value of robe and water shoes bought, I will definitely be ordering from you again thank you
3 juni 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Rosari O'Neill,
Thank you so much for your wonderful review! 🙌 We are absolutely thrilled to hear that you're happy with the speedy delivery, even over a bank holiday weekend! That's awesome to hear, and it's fantastic that you love the quality and value of your new robe and water shoes. 🌊 It means a lot that you'll be ordering from us again – we can't wait to welcome you back! 😊
Best swimming regards,
Emil / Watery 💙
My first time to shop with Watery won’t be my last!
Prompt efficient service and delivery. Item is as described and arrived on schedule. My first time to shop with Watery won’t be my last. Thank you.
3 juni 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Kevin,
Thank you so much for your fantastic review! 🙌
We’re delighted to hear that your first experience with us was such a positive one — prompt service, efficient delivery, and an item that arrived exactly as described. That’s exactly what we aim for.
It means a lot to hear that it won’t be your last time shopping with us 😊
Best swimming regards 🏊
Mikkel / Watery.ie
Easy transaction and fast delivery to…
Easy transaction and fast delivery to Ireland.
1 juni 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Deaglán,
Thank you for your kind review! 🙌
We’re really pleased to hear that the transaction was easy and that the delivery to Ireland was fast. That’s exactly the experience we aim to provide.
We appreciate you taking the time to share your feedback 😊
Best swimming regards 🏊
Mikkel / Watery.ie
Wetsuit arrived but had multiple tears…
Wetsuit arrived but had multiple tears in it & my son was doing an iron man abroad so no time to change it . Their service after was very bad didn't contact me when I asked, still waiting .had to go thru their website to complain & kept kicking me out as well.
14 april 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Nay,
We’re truly sorry to read this. Receiving a wetsuit with multiple tears is absolutely not acceptable — especially when your son was preparing for an Ironman abroad and there was no time to replace it. That must have been incredibly stressful.
On top of that, not getting proper follow-up after you reached out makes the situation even worse. You should never feel like you have to chase us or struggle with the website just to raise a complaint.
Please share your order number here so we can urgently review what happened and make sure this is properly resolved.
Best swimming regards 🏊
Mikkel / Watery
Antwoord van Watery.ie
Hello Patricia,
We’re very sorry to hear that you haven’t received your order. That’s of course not the experience we want you to have.
Please send us your order number so we can immediately check the shipment status and see what has happened. We want to clarify this for you as quickly as possible.
With the best swimming regards 🏊
Mikkel / Watery.com
Fast delivery
Speed of delivery, ease of purchase, option to add additional product after checkout, choice of products online.
21 mei 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Karen,
Thank you so much for your feedback! 😊 We are thrilled that you found it easy to add extra gear after your checkout 🙌 Have a great time in the water! 🌊
Best swim greetings,
Emil / Watery 💙
Do not order from this company
Do not order from this company. Recieved a previously used and unusable snorkel set.
11 mei 2026
Review zonder uitnodiging
Perfect for my daughter for holidays
Perfect for my daughter for holidays, she's delighted and fits perfect
25 mei 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Sarah,
Thank you so much! 😊 How wonderful that it fits your daughter perfectly and she is happy with it for the holidays. 🌊 We wish you both an amazing trip! 🏊♀️
Best swim greetings,
Emil / Watery 💙
Antwoord van Watery.ie
Hi Bríd,
Thanks! Great that you like the user friendly bag and its pockets! 😊 Enjoy your trips! 🙌
Best swim regards, Emil / Watery 💙
My go to place for all my daughter's…
My go to place for all my daughter's swimming needs. Beautiful tech suits and prices can't be beaten. Customer service is fantastic, always someone to answer my queries and always promptly. Thank you Watery.ie
13 mei 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Robyn,
Thank you so much for your kind words! We are thrilled to be your go-to place for your daughter's swimming needs and that you love the beautiful tech suits. 😊 Our customer service team is always here to help out quickly, and your support means a lot to us. We can't wait to see you again! 🙌
Best swimming greetings,
Emil / Watery 💙
Excellent customer service
Excellent customer service. The fastest response to a query I have ever received. Well done! Great to see a company with customers at the centre!
18 mei 2026
Review zonder uitnodiging
Antwoord van Watery.ie
Hi Caroline,
Thank you so much for your lovely feedback!
It is so amazing to hear that you received such a fast response to your query. We always strive to keep our customers at the very center of everything we do, and hearing this makes our team so happy 😊
We hope you have a fantastic time in the water! 🌊
Best swimming greetings,
Emil / Watery 💙
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