Watt Utilities Reviews 

826
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

We are a medium sized athletic club who are also a Charity and as such, as Treasurer, I constantly look for ways to save money, all of which I explained to Afaq when he got in touch with me to d... Toon meer

Beoordeeld met 5 van de 5 sterren

Straight forward dealings, they sorted everything out, ive done 2 seperate business contracts with them now. Marnie was brilliant, will definitely be ringing her again when the next contract is du... Toon meer

Beoordeeld met 1 van de 5 sterren

Yet again, a cold call from a company that I have never used, wanting me to renew an Eon account. Despite having already told them 8 times since 25th June that I have already renewed the contract dire... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Watt Utilities have arranged various utilities contracts for me over a number of years. They have always proved to offer excellent service and trouble free switching between contracts. They stay on co... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Prijsvergelijkingswebsite

Informatie afkomstig van verschillende externe bronnen

Watt Utilities is an established Utility business comparison broker for the commercial energy market. We have worked alongside the UK’s leading electricity and gas suppliers for over 10 years. Our objective is to ensure our clients journey through the commercial energy process is low maintenance and cost effective. Our employees will provide fantastic customer service and complete transparency.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

826 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,3

Alle reviews

(826)

112 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Mark

Mark was chatty, helpful,informative and friendly. Only took a second to sort all my utility needs. Highly recommend.

14 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Athletic Club get a Good Deal!

We are a medium sized athletic club who are also a Charity and as such, as Treasurer, I constantly look for ways to save money, all of which I explained to Afaq when he got in touch with me to discuss the Gas and Electricity prices for our clubhouse when our present contract ends next year.

He was extremely sympathetic and supportive to my request to try and get me the best deal possible deal for the next few years, which he did! and dealt with all the necessary paperwork in an efficient and timely manner.

I thanked him very much for his efforts which were extremely appreciated by myself and my Club Committee!

17 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Straight forward dealings

Straight forward dealings, they sorted everything out, ive done 2 seperate business contracts with them now.
Marnie was brilliant, will definitely be ringing her again when the next contract is due for renewal and will be recommending her my family.
I never leave reviews for anything, but, on this occasion it was worth a review

7 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Used Watt Utilities for many years

Used Watt Utilities for many years. Was contacted by Samir 12 months in advance of renewal with a good rate for the new term. Signed up straight away.

26 februari 2026
Review zonder uitnodiging
Logo Watt Utilities

Antwoord van Watt Utilities

Thank you for your fantastic review and, most importantly, for your continued loyalty to Watt Utilities over the years!

We're delighted to hear that Samir was proactive in looking ahead to your renewal and was able to secure a competitive rate for your new term.

We'll be sure to pass your lovely feedback on to Samir. Thank you for continuing to choose Watt Utilities, we really appreciate your business and support!

Beoordeeld met 5 van de 5 sterren

Timely and professional service

Watt Utilities contacted us to forewarn us that our existing supplier intended to increase our costs by a significant percentage and they had already checked the market for us and found six better options, the best of which will actually decrease our cost. We are a small company and we don't have the time or expertise to do this for ourselves so we really appreciate the service.

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Watt Utilities

Thank you for such a fantastic review! We're delighted to hear that our team was able to proactively identify the potential increase in your energy costs, compare the market and find you a more competitive option.

We know how valuable time is when you're running a business, so it's wonderful to hear that our service made the process easier while also helping to reduce your costs.

Thank you for choosing Watt Utilities, we really appreciate your business and your lovely feedback!

Beoordeeld met 4 van de 5 sterren

Good rates from Whatt Utilties

Had a good experience renewing my business electricity with Paras Soni, He got us good rates and the commuication was good and renewal straight forward

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Watt Utilities

Thank you for your great review! We're delighted to hear that Paras made your business electricity renewal straightforward and kept you well informed throughout the process.

It's fantastic to hear that he was also able to secure competitive rates for your business. We'll be sure to pass your kind feedback on to Paras.

Thank you for choosing Watt Utilities, we really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Watt Utilities Review

Watt Utilities have arranged various utilities contracts for me over a number of years. They have always proved to offer excellent service and trouble free switching between contracts. They stay on contract regularly to make sure things are progressing well and to offer me new deals. This contact is always timely and attentive without being unnecessary and annoying. Keep up the good work!

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Watt Utilities

Thank you for such a wonderful review and, most importantly, for your continued trust in Watt Utilities over the years!

We're delighted to hear that you've consistently received excellent service, smooth contract switching and the right level of communication from our team. Knowing that our contact has been timely, attentive and genuinely helpful is fantastic feedback for us.

Thank you for your continued business and support , we look forward to working with you for many more years to come!

Beoordeeld met 4 van de 5 sterren

Whole process was smooth hassle free…

Whole process was smooth hassle free and we got as good a deal as possible

12 maart 2026
Review zonder uitnodiging
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Antwoord van Watt Utilities

Thank you for your fantastic review! We're delighted to hear that the whole process was smooth and hassle-free and that we were able to secure a great deal for your business.

Thank you for choosing Watt Utilities, we really appreciate your feedback and support!

Beoordeeld met 2 van de 5 sterren

Confusing throughout...

Dealing with this company has been very stressful, asI was geting phone calls from other companies all at the same time, so there were times when I wasn't sure who I was dealing with and who our contract was through.
In the end I had to negotiate a better deal than was being offered as Eon was offering something better directly. I am relieved that our new contract is for three years so I will not have to deal with any of these companies for many years.
Even now I believe my contract to be with Bionic & NOT Watt Utilities.

22 april 2026
Review zonder uitnodiging
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Antwoord van Watt Utilities

Thank you for your feedback. We're sorry to hear that you found the process confusing and stressful, particularly while receiving calls from several different companies at the same time.

We always want customers to be completely clear about who they are dealing with, the supplier they are contracting with and Watt Utilities' role as an independent energy broker.

We're concerned that you remain unsure about who arranged your contract and would be happy to clarify this for you. Please contact our customer service team with your business details and we can review the account and confirm exactly what has been arranged.

We appreciate your feedback and will use it to help us improve how clearly we communicate with customers throughout the renewal process.

Beoordeeld met 2 van de 5 sterren

Tried numerous times to get the message…

Tried numerous times to get the message across that we do not use third parties and deal direct - at that point the call should have ended but didn't.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Watt Utilities

Thank you for your feedback. We're sorry that the call continued after you had made it clear that your business prefers to deal directly with suppliers.

Once you had communicated that you did not wish to use a third party, this should have been respected and the conversation brought to a close. We are reviewing our calling processes to ensure our team and systems respond appropriately when customers indicate they are not interested.

We apologise for the frustration caused.

Beoordeeld met 5 van de 5 sterren

Great Service

Just completed a contract brokered by Paras Soni, it was a pleasure speaking with him.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Watt Utilities

Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with Paras and that it was a pleasure dealing with him throughout your contract.

We'll be sure to pass your lovely feedback on to Paras. Thank you for choosing Watt Utilities, we really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Brilliant company and lovely employees

Brilliant company and lovely employees. Ethan was easy to talk to, listened but also got to the point so I would fully recommend using them plus they helped bring our prices down significantly.

18 augustus 2026
Review zonder uitnodiging
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Antwoord van Watt Utilities

Thank you for such a brilliant review and recommendation! We're delighted to hear that Ethan made the whole experience easy and straightforward, taking the time to listen while getting everything sorted efficiently.

It's even better to hear that we were able to significantly reduce your energy costs! We'll make sure Ethan sees your fantastic feedback.

Thank you for choosing Watt Utilities, we really appreciate your support!

Beoordeeld met 5 van de 5 sterren

For explaining clearly

For explaining clearly, why they were contacting us, instead of Eon
Not pushy, and understanding our situation, business wise, reference Smart meters and Quarterly paymants

17 augustus 2026
Review zonder uitnodiging
Logo Watt Utilities

Antwoord van Watt Utilities

Thank you for your great review! We're delighted to hear that everything was explained clearly, including why Watt Utilities was contacting you independently of E.ON.

It's especially pleasing to hear that you didn't feel pressured and that our team took the time to understand your business circumstances, including your smart meters and quarterly payments.

Thank you for choosing Watt Utilities, we really appreciate your feedback!

Beoordeeld met 1 van de 5 sterren

Can't do their job

Can't do their job.
In March 2026, signed a contract through them for a renewal contract with EON-Next. That was never done. EON-Next never received the contract. 29 July 2026 Signed another contract throught then with YU-Energy. Received an email from EON-Next saying thank you for not leaving; thought this was for the meter not being used. Left a message with someone. Still no reply. Went to give meter readings to them today. 17 Aug 2026. Was told the contract had been cancelled and to contact them. Still can't get through to customer service. Will never use again.

17 augustus 2026
Review zonder uitnodiging
Logo Watt Utilities

Antwoord van Watt Utilities

We're very sorry to read this and completely understand your frustration, particularly given the issues you've described with both contracts and the difficulty you've experienced trying to speak with our customer service team.

This isn't the level of service we expect to provide. We would like to investigate exactly what happened with both the E.ON Next renewal and the subsequent Yü Energy contract as a priority.

Please contact us directly with your business details and reference this review so we can escalate the matter, review the contract submissions and supplier communications, and provide you with a clear explanation and resolution.

We apologise for the frustration and inconvenience this has caused.
Please email Resolutions@watt.co.uk as soon as possible and we will call you to resolve this matter.

Thank you
Watt Utilities

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