Supergood. Reviews 559

Love the product itself but support is awful

I ordered next day delivery early this week and it hadn't come two days later. I emailed support who gave a rubbish response essentially saying it wasn't picked up, and they will make sure it goes out for the following day. I emailed again asking for a refund on my next day delivery fee and did not receive a response.

Here I am on the following day with no tracking information and no response to another email sent. I tried calling twice - no response.

I'm not usually one to go full Karen but this is super frustrating! I ordered well in time to have my vape liquids by the weekend, and now I have to keep paying out for local brands while I wait. I wouldn't be as annoyed if I got a decent response from Support - but oops we forgot lol is not good enough. Feels scammy.

Eu delivery problematic. Support working hard.

A great company to deal with.The cash back scheme is great and their products are fab.

Delivery is quick and is always of good quality

Very good and this is my second order so far will be ordering again

On multiple occasions my order has been wrong, but they have done very well in rectifying this I must say.

However I can't give this 5 stars as I'd prefer to get what I ordered and not have to deal with customer support for their mess-up.

Bought from these guys for a while now and their service and products just can't be beaten! Thanks once again guys!!!

Fast delivery and easy to use website

Despite paying for next day delivery it took 3 working days to get to me. Customer service says this can sometimes happen with DPD. If DPD can’t be relied upon maybe remove them as a delivery option?

Really fast to order plus a great price for my usual juice. Shipping super quick

Have had good experiences with most online vape companies, and used 5-6 in the last few years depending on deals & juice availability.

My last 3 orders have been from Supergood though and unless anything changes can't see why I wouldn't continue. Delivery is very fast, prices are reasonable for their own brand juices, and those juices are mixed excellently, high quality, premium, and original products. There are even nice little touches with the packaging.

The Butter range are some of the best flavoured juices I've had, very smooth, perfect for direct to lung vapes. Have recently tried some from the Uncommon range and they're great as well. Branding on point too.

Prompt delivery and great prices

The quality of their products are top notch. Very competitively priced. In fact I believe it is cheaper than all of its competition.

They include free Nic shots with everything.

Also nice to have free DPD delivery if you buy enough product.

Absolutely the best eliquid on the market. Tastes superb and looks beautiful

Fantastic delivery and service. Thanks

Impeccable service, thanks

Absolutely love the product and will always recommend to everyone

The customer service is out standing just can’t fault the company very well ran business

I can't log on to check if my order has been dispatched because the I am not a robot button isn't working.