Below zero
Below zero. This company tries to make it impossible to return something. I have a shirt of many colors in an xl large and it runs small. I need to return it. I have been instructed:
“We understand this Ladies' Butterfly Patterned Western Style Jacket in size XL does not fit you. If you believe the actual measurements are inconsistent with our size chart, please send flat measurement photos. Place the tape measure on the garment and clearly show the bust, length, shoulder width and sleeve length readings. We will evaluate your case after receiving the photos. Please note there is no local return address, and the return process is complicated with a long lead time.”
I cannot even find the item again to get those measurements. This is ridiculous.
Mary Ann Nichols



