Webahead Internet Reviews 

We have had a great experience setting up our new website with Webahead.
Tom Hunter has been extremely helpful and informative throughout the process, providing timely responses to any questions we have asked.
We are really satisfied with the service provided by Webahead so far.

Website package - you will be responsible for chasing the domain transfer, Webahead will not inform you that this has not been done 'as they have thousands of customers' and do not have anything in place to track domain transfers - the helpful, friendly salesman who gives such a dazzling first impression at the start of the process, delinquishes all responsibility and involvement once you have signed up, so it seems.
The Credit Control team ferociously chase payment of invoices - it's a shame that the same level of enthusiasm cannot be applied to customer service.
Websites are templated and basic, add on pages (ie a gallery) and features are charged accordingly. I had to pay for a different domain to the one I use in order to qualify for the free design, with the promise that this design could and would be attached to my domain once it had been transferred. I have never received any instructions or training on how to make changes to the website or add pictures to my gallery. I have received no reports to track the engagement on my website. I believe there may be a dashboard but I am unsure what level of information it gives as I have not been able to access it.
SEO - no reporting or feedback is given to monitor the progress of the SEO package - I forgot I had even taken it out until the auto renew letter came through the post.
This prompted me to call and chase the domain transfer, and to cancel the SEO package as I have received no enquiries from my website, and therefore do not see any value in it.
I had two calls with very defensive members of staff who just kept telling me I'm on 'page one of Google' and that it wasn't their responsibility to chase the domain transfer.
Threats to end the call because of my 'attitude' instead of a simple apology for Webahead falling short of my apparently tall expectations came across as patronising and unnecessary. Zero accountability and an accusatory demeanor with absolutely no empathy for my situation - of course I was irate!! No attempts to understand or resolve my grievances, condescending remarks about me interrupting or talking over which we both did on the call.
I made my expectations and requirements perfectly clear when I first agreed to use Webahead, a service I engaged due to my limited knowledge and time and just wanting a nice website for client reference.
Naively, I expected Webahead to keep me updated of progress and hurdles in relation to my domain transfer, as well as give me intermittent updates on my SEO performance throughout the campaign, and adjust the search terms in line with keyword search trends accordingly. I was wrong to assume that this basic expectation would be included in the service level provided by Webahead.
Had I realised how much involvement I was expected to have, I would have stayed with the cheaper, basic service I used previously.
Extremely disappointed and frustrated that nearly 18 months after I originally engaged the services of Webahead, I do not have a website attached to my domain name.
If I want to take the website and continue to use my previous provider, I will be charged a fee to do so.
I really regret using this business and would urge anyone considering doing so to clarify exactly what is and isn't included in the money you are charged. In my opinion this is a complete waste of money.
I have now cancelled all services with this company due to the complete lack of communication, customer service and inability to proactively work with me to achieve my objectives.

Had a great and fun experience creating our new website with Webahead. Arran has been super helpful all through the process and guided us along the way. We didn't go live with the website until we were 100% satisfied and any changes we needed to make along the way were processed very quick! Definitely recommend for anyone looking to have a website built and designed.

Katie did a fab job at creating/designing our new website. Any alterations needed/wanted were made with ease and we were given the drafted websites to review to make sure we were 100% happy before it went live. Took the stress away. Would recommend.

Thanks Katie, for sorting my website. I’m so happy with it. The service has been fantastic from start to finish. Making adjustments is made very easy & nothing seems to be too much trouble. Thanks so much!

Katie Price provided amazing service. She listened to my website design and implemented this perfectly. The price was unmatched! My website now looks professional and eye catching!

Julie was so helpful tailoring to my needs. Contact was straight forward & I love my website.

Brilliant guidance and service from start to finish. My business is now backed up by a clean and profession website. Perfect!

Thank you to Demi! Has done an absolutely amazing job creating my website! Brilliant service, very professional. So happy with the end result, exactly what I wanted!

I had very good communication with Julie. She talked me through every step diligently. My website was done exactly as I asked 👌🏻 extremely pleased!

I found my experience really helpful. Alisha guided me through everything and also offered other services to help out the website.

⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Results!

Working with Ryan on our new website has been nothing short of exceptional. From the very first conversation, it was clear that he not only had the technical expertise, but also a genuine passion for creating websites that look amazing and actually work for your business.

Ryan took the time to understand exactly what we needed—our brand, our goals, and our vision—and then brought it all to life better than we could have imagined. His communication throughout the project was flawless: timely updates, clear explanations, and always open to feedback (though honestly, he nailed most things on the first go!).

Above all, Ryan is a true professional. Reliable, talented, detail-oriented, and genuinely easy to work with. If you’re looking for someone who will treat your project with care and deliver outstanding results, I can’t recommend Ryan highly enough.

Thank you, Ryan—our new website has exceeded all expectations!

I’d love to leave a heartfelt thank you to the team at Webahead, with a special shout out to Alisha and Beth for their incredible collaboration in bringing my website to life.

They made sure everything was professional, on brand, clear, and delivered in perfect time for my launch. I truly felt I received a personalised service and real value for money.

Alisha, in particular, has been an absolute credit to the team — always on hand to answer any enquiries and offer reassurance whenever I needed it.

I'm really impressed and grateful. Thank you!

Postpartum Home Help 🏡

I have had a good experience with Webahead. Got a lot of support from Ryan as he always goes extra miles to meet my requirement, and reply my messages very quickly. The design team is brilliant and if you ask, I would say that they are very patient with me! 😄 Thank you for your amazing job!

From start to finish Ryan has been absolutely outstanding. I've been back and forward with all sorts of questions and ideas and he has been nothing but patient, informative and helpful. I am absolutely over the moon with my website design. Super professional and a very talented design team. Thank you I will be recommending you to my students and clients.

Alisha created a beautiful website for us at a reasonable, affordable price. The process is smooth and forms are easy to follow. Alisha suggested including things on our website which we had not thought of before. This really bought the entire site together and I’m super happy with the finished product. Thank you so much Alisha!

Tom was brilliant all the way through. He guided me through the process as I haven't done any web design before. He encouraged me to respond where i was slow doing so and ensured the team kept to deadlines!!! excellent service would highly recommend!

Built me a website at very reasonable cost. I'm very pleased with it. Alisha was very helpful with great communication, thanks Lish!

Vicky at Webahead was fantastic from start to finish.
She explained the whole process and options available at every stage.
She listened to my individual requirements and tailored the website accordingly.
Since launching the website I have received lots of positive feedback on the design and ease of use.
I couldn’t be happier with the service she provided. I wouldn’t hesitate to recommend her. Thank you Vicky.

Dan has been Absolutely amazing and supportive from day one always answering to questions we have or help we need for our website.. website looks fantastic 😀 Dan has definitely gone above and beyond Thank you highly recommended 👍